Citizen Hotel

Hotels
7.0
/10
Pleasant
219 reviews

What Guests Say About Their Stay

RAY

10.0
/ 10
The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏

Yvette

10.0
/ 10
The beach and the restaurant was nice and the staff was really nice. The room was clean.

Keith

10.0
/ 10
A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
In the Area
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960, JUHU TARA ROAD,960 3 1, Mumbai, Mumbai Suburban, State of Mahārāshtra, India, 400049

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Citizen Hotel is located in area / city Mumbai Suburban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Citizen Hotel

960, JUHU TARA ROAD,960 3 1, Mumbai, Mumbai Suburban, State of Mahārāshtra, India, 400049
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Lobby Citizen Hotel
Lobby 2 Citizen Hotel

Discover More About Citizen Hotel

General


Near Juhu Beach

Location


With a stay at Citizen Hotel in Mumbai (Juhu), you'll be a 1-minute drive from Juhu Beach and 9 minutes from NESCO Center. This beach hotel is 6 mi (9.7 km) from U.S. Consulate General and 6.2 mi (10 km) from Siddhi Vinayak Temple.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Juhu Beach - 0.1 km / 0.1 mi
ISKCON Temple - 2 km / 1.2 mi
Nanavati Super Speciality Hospital - 2 km / 1.3 mi
Linking Road - 2 km / 1.3 mi
NMIMS Mumbai - 2.1 km / 1.3 mi
Ashtavinayak Temple - 2.4 km / 1.5 mi
Carter Road Promenade - 3 km / 1.9 mi
Shoppers Stop - 3.7 km / 2.3 mi
Versova Beach - 3.9 km / 2.4 mi
Star Bazaar - 4.1 km / 2.6 mi
Andheri Sports Complex - 4.5 km / 2.8 mi
Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 4.6 km / 2.9 mi
Laxmi Industrial Estate - 4.9 km / 3 mi
Hill Road - 5.5 km / 3.4 mi
Infinity Mall - 6.7 km / 4.2 mi

The nearest airports are:
Chhatrapati Shivaji International Airport (BOM) - 10.2 km / 6.3 mi
Navi Mumbai Intl. Airport (NMI) - 38 km / 23.6 mi

The preferred airport for Citizen Hotel is Chhatrapati Shivaji International Airport (BOM).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite to eat at Bay View, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 45 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Citizen Hotel

Functional Hall Citizen Hotel
Functional Hall
Common Space Citizen Hotel
Common Space
Lobby Citizen Hotel
Lobby
Exterior Citizen Hotel
Exterior
Others Citizen Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Smoking area
  • Parking

Transportation

  • Limo or town car service
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Conference center

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Citizen Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, Caters to adults only, Essential workers only - NO

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citizen Hotel
45
Number of floors in Citizen Hotel
4
Another facilities in Citizen Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Citizen Hotel

What are available facilities at Citizen Hotel?
There are top facilites at Citizen Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citizen Hotel?
The standard check-in time at Citizen Hotel is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Citizen Hotel provide breakfast?
Yes, Citizen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citizen Hotel?
Citizen Hotel is a 3.0-star hotel.
How many floors does Citizen Hotel have?
Citizen Hotel has 4 floors.
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More Reviews from Other Guests in Citizen Hotel

7.0
Pleasant
From 219 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

8.8

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are delightful and work extremely hard here, but sometimes try too hard. Citizen hotel senior management is aspiring for the hotel to be something it’s not. The food in the restaurant is good, but the staff are prompted by management to be over attentive all the time, which can be offputting. The housekeepers are also very hardworking. It’s basically like a UK travelodge, which is fine if you expect that, but the decor is tired. Theres a huge building site right next door, our room was very close and the sound of jackhammers started every morning, even on the Sunday. The location is good in terms of the beach, that’s true, but it’s hard to understand why Juhu beach has such allure for anyone. It’s filthy, rat infested, the water is full of rubbish and polluted with human excrement according to Google, and the view is non-existent due to the ever present smog. Think Bladerunner goes to the seaside, which is interesting - but not pleasant. In the evenings it’s very crowded with people bathing in the dirty water and getting public massages on the beach. Sorry Juhu and sorry Citizen, but for international travellers this is not a desirable location.
Read More
Soniya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Average and air conditioning needs serious maintenance
Tahseen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Dippa
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Tzaddi
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Narendra
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Prayaag
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
RAY
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
BHAVINKUMAR
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Not good at all not worth it for price
GULSHANKUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Ok hotel not worth the price you pay
Kavin
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were very friendly. And kind. Much appreciated.
Rohit
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location is good
Norman
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very good stay well woth the money No negative comments
Shailendra
icon-Leisure
Leisure
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room was small but decent. The location is good. Room service was was quite lacking.
Jitendar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent
MOHIT
icon-Leisure
Leisure
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Jiten
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Have been here 3 times now. Beachfront location excellent.
Yvette
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The beach and the restaurant was nice and the staff was really nice. The room was clean.
Keshu
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Right on Juhu beach. Very helpful staff. No issues
Natasha Aziz
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Read More
Number of reviews per page
20
40

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Exterior 4 Citizen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
7.0
Pleasant
From 219 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

8.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citizen Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are delightful and work extremely hard here, but sometimes try too hard. Citizen hotel senior management is aspiring for the hotel to be something it’s not. The food in the restaurant is good, but the staff are prompted by management to be over attentive all the time, which can be offputting. The housekeepers are also very hardworking. It’s basically like a UK travelodge, which is fine if you expect that, but the decor is tired. Theres a huge building site right next door, our room was very close and the sound of jackhammers started every morning, even on the Sunday. The location is good in terms of the beach, that’s true, but it’s hard to understand why Juhu beach has such allure for anyone. It’s filthy, rat infested, the water is full of rubbish and polluted with human excrement according to Google, and the view is non-existent due to the ever present smog. Think Bladerunner goes to the seaside, which is interesting - but not pleasant. In the evenings it’s very crowded with people bathing in the dirty water and getting public massages on the beach. Sorry Juhu and sorry Citizen, but for international travellers this is not a desirable location.
Read More
Soniya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Average and air conditioning needs serious maintenance
Tahseen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Dippa
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Tzaddi
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Narendra
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Prayaag
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
RAY
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
BHAVINKUMAR
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Not good at all not worth it for price
GULSHANKUMAR
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Ok hotel not worth the price you pay
Kavin
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were very friendly. And kind. Much appreciated.
Rohit
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location is good
Norman
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very good stay well woth the money No negative comments
Shailendra
icon-Leisure
Leisure
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room was small but decent. The location is good. Room service was was quite lacking.
Jitendar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent
MOHIT
icon-Leisure
Leisure
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Jiten
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Have been here 3 times now. Beachfront location excellent.
Yvette
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The beach and the restaurant was nice and the staff was really nice. The room was clean.
Keshu
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Right on Juhu beach. Very helpful staff. No issues
Natasha Aziz
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Read More
Number of reviews per page
20
40