The hotel staff was very friendly during the check-in/check-out process, the rooms were cleaned every day, the breakfast was varied and delicious, the hotel was clean, the hotel was strategically located with favorite dining places just a short walk away.

Staying in the room yesterday really provided comfort and satisfaction.

Strategic location, all staff are friendly, the hotel is spacious, clean and comfortable, and the breakfast is delicious.

The hotel was very comfortable and clean, and the staff were all friendly. I had a problem yesterday, so I asked for help rescheduling, and the staff were very responsive and helpful.

Best recommended to stay for business or even for relax. Good location as it is close to everywhere and you can enjoy the good massage...

Same as the first time, I love the way they explain and being so friendly and helpful during the stay.

One word: great.. 💛 The staff is friendly, prompt, and tidy. The rooms are also clean. Thank you, Puri Indah.

My first staycation at Maktal Hotel was a complete success, and I'll definitely be back next time. The hotel is comfortable, strategically located, and the staff are incredibly friendly.

The plus point of this hotel is its affordable price with an easy location and close to everywhere.

Fortune Mataram Hotels where I stayed were very pleasant clean rooms, good service, friendly employees, located in the middle of the city so it was very easy for my business affairs. Close to the business center in Cakranegara, easy to find because of its strategic location. All taxi drivers both online and conventional know this hotel.

All the staff were very friendly, from the security guards, front desk staff, customer service, and everyone else. They even helped me warm up my child's complementary food at dawn. The service was excellent; whatever we needed or requested, they were always there promptly. God willing, I'll stay there often. 😍

Very Good, spacious room size, clean, friendly staff, clean bathroom, hot and cold water all smooth, the restaurant is also clean and comfortable even though it is small 👌👌👍👍👍👍

Sip dah convenient location comfortable room

The black pepper beef was delicious. Clean rooms, clean bathrooms, and prompt room service. A very comfortable hotel.

Stayed for 3 nights and it was amazing. Rooms are tidy, staff are friendly and helpful, near main road Pejanggik, next to Mataram mall and street foods. Price wise and definitely come back if I have a business trip in Mataram.

What impressed me most was the incredibly friendly and helpful staff, always smiling and ready to assist with any questions. Check-in and check-out were also quick and efficient. The location is strategic, close to restaurants and public transportation, making it easy to get around.

A pleasant, simple hotel, the place is clean, the staff is friendly, the location is strategic from the city center, one of the best hotel recommendations for the city of Mataram, next time I will definitely come here again.