The hotel staff was very friendly during the check-in/check-out process, the rooms were cleaned every day, the breakfast was varied and delicious, the hotel was clean, the hotel was strategically located with favorite dining places just a short walk away.

Strategic location, all staff are friendly, the hotel is spacious, clean and comfortable, and the breakfast is delicious.

Staying in the room yesterday really provided comfort and satisfaction.

The staff were friendly and very helpful with all our needs.

Same as the first time, I love the way they explain and being so friendly and helpful during the stay.

My first staycation at Maktal Hotel was a complete success, and I'll definitely be back next time. The hotel is comfortable, strategically located, and the staff are incredibly friendly.

The hotel was very comfortable and clean, and the staff were all friendly. I had a problem yesterday, so I asked for help rescheduling, and the staff were very responsive and helpful.

Best recommended to stay for business or even for relax. Good location as it is close to everywhere and you can enjoy the good massage...

Fortune Mataram Hotels where I stayed were very pleasant clean rooms, good service, friendly employees, located in the middle of the city so it was very easy for my business affairs. Close to the business center in Cakranegara, easy to find because of its strategic location. All taxi drivers both online and conventional know this hotel.

The hotel staff was friendly at check-in and offered breakfast to-go. Thank you. Hopefully, next time I can enjoy breakfast at Hotel Santika.

The staff are very friendly from the receptionist, security, restaurant, basically everything is impressive.

The place is comfortable, clean, and has a luxurious interior. There's a swimming pool and the staff are very friendly. The food is also affordable.

All the staff were very friendly, from the security guards, front desk staff, customer service, and everyone else. They even helped me warm up my child's complementary food at dawn. The service was excellent; whatever we needed or requested, they were always there promptly. God willing, I'll stay there often. 😍

The location is very strategic in the center of Mataram city and it is very easy to find food around the hotel.

The location is very strategic, and the price is affordable. From the outside, it looks simple, but inside it's spacious and very comfortable, as is the layout of the corridors, balconies, and rooms. Cleanliness is very well maintained, and the staff is responsive.

One word: great.. 💛 The staff is friendly, prompt, and tidy. The rooms are also clean. Thank you, Puri Indah.

Nice and comfortable staff, and the location is strategic with a good view from the room.

Easy check-in and check-out. Friendly staff. Strategic location, easy to reach. Near to shopping center and others. Room is comfy. Tasty and various breakfast. Really enjoy the stay.

What impressed me most was the incredibly friendly and helpful staff, always smiling and ready to assist with any questions. Check-in and check-out were also quick and efficient. The location is strategic, close to restaurants and public transportation, making it easy to get around.