seoAreaHeaderFormat

Sari Ater Hotel & Resort exceeded our expectations from start to finish. The staff and management were absolutely wonderful — kind, honest, and always attentive, going out of their way to listen, help, and accommodate every request. It's rare to find such consistently genuine hospitality. The room was spotless and well-appointed, making for a very comfortable stay. The food at the restaurant was excellent and varied, offering a great mix of traditional Indonesian dishes alongside international options, so there was always something new to try. The natural surroundings are another highlight — lush greenery and flowing streams throughout the property create a wonderfully peaceful setting, perfect for unwinding. The location is also very convenient, with easy access to nearby attractions like Tangkuban Perahu, making it a great base for exploring the area. Considering the level of comfort and service on offer, the price is very reasonable — genuinely great value. The highlight, though, was the hot springs. It was a truly unique and unforgettable experience, and one we'd happily repeat. Overall, a fantastic stay that we'd recommend without hesitation to anyone visiting the area.

Beautiful and clean hotel. The atmosphere was lovely and relaxing. Don’t forget to try strawberry picking there! Great for kids.

The hotel staff was friendly, the room smelled clean, and the bathroom was spotless. The facilities were also great for kids to play and swim in. 🩷

One-stop entertainment with the best view, air, and facilities. Best for a family holiday.

The room was spacious, clean, and aesthetically pleasing. The natural surroundings were calming. Breakfast was also delicious. It was a pleasure to stay here. We also got the room we requested. Thank you.

The restaurant staff, Raka, provided excellent service! Awesome! He ensured the food tasted perfectly. Overall, this hotel is highly recommended.

The staff is very friendly, the environment is very cool, the view is very nice, the room is clean, it's perfect, I will definitely come here again.

The place is nice, perfect for a moment of refreshment amidst the busy work deadlines. The staff is friendly & helpful, the food at the restaurant is also delicious. It's close to tourist attractions too. Bocil also really likes the place. It's highly recommended.

A family-friendly hotel. The atmosphere is serene and comfortable. The food is sumptuous and delicious.

Everything is the best, the atmosphere, the service, the price is also okay. The food is okay, only maybe the breakfast menu is slightly different every day, because I stayed 5 nights yesterday so I was confused about what else to eat, but the menus are delicious. Chicken porridge & fried rice are never missed 🤤. Oh yeah, there are also outdoor & indoor children's games, because I brought my child so he was happy. Thank you, next time I hope I can stay in another room type too 😍

The hotel staff was friendly and helpful. Thank you. Next time I visit Ciater, I'll definitely stay here again.

The staff was very helpful and friendly. We had some trouble with our car, and we were also given a mechanic's number. We had a great two days in Ciater, with plenty of outdoor activities. We had a comfortable and restful sleep, even though the air was very cold.

It's so cool, still pristine. The food is delicious, it's comfortable, and the sports facilities are complete.

Trizara Resorts Glamping is perfect for family gatherings or group vacations. I came with my extended family and the overall experience was very enjoyable. The place is clean, has a cool, Lembang-style atmosphere, and the glamping area is well-maintained with beautiful views. The staff is also friendly and helpful, from check-in to assisting with any needs during your stay. The outdoor area is spacious enough for family gatherings, quality time, and photography. At night, the atmosphere is calm and comfortable for resting. The facilities are quite complete and well-maintained. The most noticeable thing is the warm and relaxing ambiance, making it perfect for refreshing yourself from the city routine. Recommended for family staycations, office gatherings, or short escapes in Bandung.

All the staff here are very friendly, even though my husband and I stayed here using public transportation, did not bring a private vehicle (motorcycle/car) but the staff did not discriminate, all were served in a friendly manner, especially the restaurant staff who was on duty for f&b service today did a very good job, the food was finished (chicken and eggs) but he informed me without me asking beforehand that he would give the chicken & eggs directly to my table, I really do not regret choosing this hotel for my husband & I honeymoon❤️🫶🏻 Will be a regular here, please maintain everything, service, cleanliness etc.

It was a great stay for me and my husband. Great location, great food, great staff, great scenery. Everything is great!!! We will definitely come back again.

The perfect place for healing with family and children. Parents can experience tranquility away from the noise, and children can enjoy outdoor activities in a cool environment.

Friendly staff, close to tourist attractions, clean and comfortable rooms. Every room has a balcony. If you get one overlooking the lake, the view is beautiful. You can even go boating on the lake.

We stayed for 4 days 3 nights and it was amazing. My son enjoyed everything so much. We still could work because the Wi-Fi is great. The room is spacious and the foods are delicious. The staff are very friendly, responsive, and helpful. Definitely a hidden gem.