The staff is friendly, the instructions are clear, and it doesn't take long. Maybe because I came on a weekday and it wasn't a busy holiday so it wasn't too crowded, but that's the goal, so it feels healing. The pool is also clean, the water is warm, just right for the cold weather, especially at night. My suggestion is to soak in the afternoon towards evening, not at night because the fog is very thick. The room is also neat, clean, and fragrant. Regarding the toilet, the water does smell like sulfur, strategically, it is a sulfur hot spring area, of course there is a smell but for me it doesn't bother me at all. But the downside is if you bring a disabled person, it's not recommended, it's a shame to have to climb stairs, especially for elderly family members, it's a shame to have to go up and down stairs but it depends on the position of the room, I happened to be in Pondok Bambu so I was a bit at the end to get to the pool. I swear I have to come here again with a larger family group so it's crowded. For honeymooners, it's also comfortable, cool, and not noisy, the atmosphere, you can't find it in any resort. ⭐⭐⭐⭐💯

The room was clean and comfortable. The bathroom was spacious, and the hot water worked well. The service was good, and the staff were friendly.

A good place for family vacation. The hotel looks newly renovated, comfortable to stay.

The location is close to darajat pass tour, people are friendly around

My go-to hotel when I go to Garut, I never want to choose another. My favorites are the VIP and Executive rooms, which can accommodate four people in one room, so I and my kids don't have to be separated or crowded. Hopefully, the Kencana type will be separated in the future. Not two rooms in one house. Overall, Tirta Kencana is the best in terms of price and quality. Please maintain it, and if any room facilities are damaged, please repair them immediately.

We got a room on the third floor with a stunning 180-degree mountain view. The room was comfortable, the pool area was kid-friendly, and there was a separate Jacuzzi.

I was very happy to stay at the Santika Hotel Garut. The service was excellent, the facilities were complete, the breakfast was varied, and there were many great photo spots. I'd love to return.

The staff are very friendly, with hot and cold showers. Complete facilities include warm and cold swimming pools, a children's playground, a flying fox, and water bikes. You can feed the fish in the lake and enjoy unlimited canoeing. There's a bridge that crosses the lake. The overall design and facilities are excellent. Cleanliness and paintwork need to be improved to attract more guests. Best of luck!

The service was very friendly. I arrived early and was treated very well. They also informed me that the room would be ready before 2:00, so I could move in. So, I moved in at 1:00 (a weekday). The view is absolutely beautiful. Aaa, I really like Sabda Alam 😍

This hotel is recommended for families. The staff are friendly, the hotel is clean, and the food is delicious.

The staff is friendly, the atmosphere is cool, and the lake view is beautiful. You can try a boat ride around the lake. The food is delicious.

The service was very friendly and very fast. Breakfast was delivered promptly, delicious, and hygienic. The bed was clean and fragrant. The private pool was clean, warm, and aesthetically pleasing. The lighting was also designed to make you feel at home. 🥰

The staff is very friendly, the service is top notch.

The Kebun Mawar Inn offers a beautiful, cool garden setting, with panoramic views of flowers and hills that are truly a feast for the eyes. Clean rooms, delicious breakfast, and a pleasant atmosphere. The staff are friendly and helpful.

An unforgettable experience. Highly recommended accommodation.