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We had a problem booking a room, but the hotel staff was very patient and responsive in helping us. The service was excellent, and the view was breathtaking.

The room was clean and comfortable. The bathroom was spacious, and the hot water worked well. The service was good, and the staff were friendly.

A good place for family vacation. The hotel looks newly renovated, comfortable to stay.

The location is close to darajat pass tour, people are friendly around

The staff is friendly. The rooms are clean and comfortable for families. The kids are happy.

The rooms are clean, the staff are friendly and very helpful, the public areas are clean, the views are nice, the breakfast is also quite varied and delicious.

Security, receptionist, hotel staff are all friendly, clean rooms, nice views, lots of activities for children such as cooking classes, batik making, kite flying, drawing, 3D movies, night cinema in the garden area, mini zoo, photo spots, swimming pool with warm water available.

The service was excellent. Upon arrival, I was immediately greeted by the staff. My luggage was delivered to my room. The room was very clean and comfortable. The food was delicious, with a varied menu. The pool water was warm. It was a very pleasant stay.

The staff are very friendly, with hot and cold showers. Complete facilities include warm and cold swimming pools, a children's playground, a flying fox, and water bikes. You can feed the fish in the lake and enjoy unlimited canoeing. There's a bridge that crosses the lake. The overall design and facilities are excellent. Cleanliness and paintwork need to be improved to attract more guests. Best of luck!

The elegant room is perfect for families. Spacious, clean, you can feed the fish from your room, and the village views are truly beautiful.

Silver should be awarded with the best performing hotel staff. Her personality shows remarkable genuine warmth, honesty, and kindness. The best quality of service a hospitality person should have.

Totally worth it! The room amenities were as described, and the location was great, not far from downtown Garut. There are also quite a few food options around the hotel, with cafes right and left. A huge plus was getting a room with a direct mountain view. The best!

friendly staff, and fast response when there is TV trouble, can go around by boat

It was a pleasant stay, the service was really cool, really cool... I didn't expect to get a floating breakfast, I really liked it.

I stayed for 2 nights and 3 days, from July 3, 2026, to July 5, 2026. From the start, I was impressed with the building's layout and amenities. It was beautiful and clean. The hotel staff was friendly, and the food was delicious. The location on the outskirts of town made it perfect for morning jogging.