Ascott Kuningan Jakarta

Apartments
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8.7
Very Good
2,077 reviews

What Guests Say About Their Stay

N***a

9.4
/ 10
We always love staying at Ascott. We value how convenient it is to stay at any Ascott properties, especially if it has a connecting floor or direct access to a mall. Our stays were comfortable!

Bayu A.

10.0
/ 10
The hotel is comfortable, well maintained, the breakfast menu is varied, the location is very strategic.
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Yultrianty D. P.

10.0
/ 10
Finally coming back to this apartment and of course so happy with this apartment, also this time I've got an upgraded room. Thank you so much Ascott Kuningan Jakarta. Next, I will stay here again.

Larasati K.

10.0
/ 10
really really satisfied staying here, the hospitality is top. very friendly, very helpful, the room is nice, complete kitchen equipment, very spacious, fragrant, thank you ascott for the experience 🥰 comeback soon
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Zamora A. R.

10.0
/ 10
The receptionists and employees were very accommodating. They were very honest when my husband left his belt and notified me via WA. They have readily arranged for transportation when we checked out, perhaps because we looked all tired from an event. Planning to come back here soon!
In the Area
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Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Setiabudi, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Ascott Kuningan Jakarta is a 5-star apartments that has been welcoming guests since 2013. The accommodation went through a renovation in 2013. Ascott Kuningan Jakarta is part of Ascott under The Ascott Limited. There are 185 rooms spread across 31 floors.
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What's around Ascott Kuningan Jakarta

Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Setiabudi, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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General Information

Ascott Kuningan Jakarta is a 5-star apartments that has been welcoming guests since 2013. The accommodation went through a renovation in 2013. Ascott Kuningan Jakarta is part of Ascott under The Ascott Limited. There are 185 rooms spread across 31 floors.

Location

Located at Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Setiabudi in Jakarta Selatan, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby. Closest airport is Hotel Mulia helipad, 3.136 km away from the accommodation.

Facilities & Amenities

Ascott Kuningan Jakarta has Outdoor pool, Outdoor tennis court, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Ascott Kuningan Jakarta has Meeting facilities and Photocopier available.

Contact

Email: reservation.akj@the-ascott.com
Phone number: +622130060288
Website: http://www.the-ascott.com

All facilities in Ascott Kuningan Jakarta

Facility

  • Outdoor pool
  • Outdoor tennis court
  • Swimming pool
Others Ascott Kuningan Jakarta
Others

Guest Services

  • Multilingual staff
  • 24-hour security
  • Concierge
  • Front desk
  • Newspaper in lobby
  • 24-hour front desk
  • Laundry Service
  • Luggage storage

Public Facilities

  • Room service
  • Restaurant
  • Elevator
  • Safety deposit box

Activity & Leisure

  • Garden
  • Outdoor pool

Sports & Recreation

  • Badminton
  • Basketball
  • Outdoor tennis court

Connectivity

  • Wi-Fi in public areas
  • LAN Internet access
  • Wi-Fi

Nearby Facilities

  • Gift shop
  • Beauty salon
  • Launderette
  • Hair salon
  • ATM/Bank
  • Supermarket
  • Grocery store

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Meals & Dining

  • Continental breakfast
  • Breakfast

Accessibility

  • Wheelchair accessible

Accommodation Facilities

  • Family room
  • Car park

Accommodation Policy & General Information in Ascott Kuningan Jakarta

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott Kuningan Jakarta
185
Number of floors in Ascott Kuningan Jakarta
31
Another facilities in Ascott Kuningan Jakarta
Multilingual staff, 24-hour security, Concierge, Front desk, Newspaper in lobby

Frequently asked question in Ascott Kuningan Jakarta

What is normal check-in & check-out time at Ascott Kuningan Jakarta?
The standard check-in time at Ascott Kuningan Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascott Kuningan Jakarta provide breakfast?
Yes, Ascott Kuningan Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Kuningan Jakarta?
Ascott Kuningan Jakarta is a 5.0-star hotel.
How many floors does Ascott Kuningan Jakarta have?
Ascott Kuningan Jakarta has 31 floors.
How many rooms are available at Ascott Kuningan Jakarta?
Ascott Kuningan Jakarta has 185 rooms in total.
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More Reviews from Other Guests in Ascott Kuningan Jakarta

Overall Ratings & Reviews Ascott Kuningan Jakarta

Traveloka (1,774)
Other sources (303)
8.7
Very Good
From 1,774 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.1

Location

9.1

Service and Facilites

8.8

People often mention about Ascott Kuningan Jakarta
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Distance to City Center (38)
Room Space (37)
Staff Friendliness (35)
Family Friendly (34)
Bedroom (32)
Bathroom (32)
Hotel Area (32)
Accessibility (30)
Surroundings (29)
Ambiance (28)
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Traveler Reviews Ascott Kuningan Jakarta

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
We always love staying at Ascott. We value how convenient it is to stay at any Ascott properties, especially if it has a connecting floor or direct access to a mall. Our stays were comfortable!
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Accommodation's Reply
30 Oct 2026
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
w***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Overall good. Recommended for family time.
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
all ok.................................
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1 people find it helpful
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Warm greetings from Ascot Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are glad to know that you enjoyed your stay at our hotel and that we were able to meet your expectations in terms of the quality of service and facilities we provided. Thank you again for your valuable review. We hope to welcome you back again soon. Sincerely, Eric Pradiana
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
All the services were pleasant, only when the room was cleaned, the staff forgot to refill the tea, coffee, and the like, and forgot to provide small towels.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Warm greetings from Ascot Kuningan Jakarta. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services during your stay. We would like to take this opportunity to thank you for choosing us as your accommodation. We especially appreciate your feedback regarding the housekeeping team's omission to replenish tea, coffee, and other amenities, as well as the lack of small towels after room cleaning was completed. We apologize for any inconvenience caused. We have forwarded your feedback to the relevant team for evaluation so that we can improve the consistency of our service and prevent such incidents from happening again in the future. Thank you again for your valuable review. We hope to welcome you back again and provide you with an even better stay next time. Sincerely, Eric Pradiana
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Right in the center of Jakarta. Connected to the shopping mall, easy access to many restaurants and entertainment.
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Accommodation's Reply
08 Jun 2026
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
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Dyan R. L. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Efficient check-in, friendly and helpful staff. Comfortable rooms, delicious breakfast, and the hotel is connected to the Lotte Mall via stairs on the second floor, making it easy to catch performances at Ciputra Artpreneur.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Dyan, Warmest greetings from Ascott Kuningan Jakarta! Thank you for taking the time to share your review. We are truly encouraged by your kind words, and it’s a pleasure to know that you had several delightful moments during your stay with us. We also appreciate the perfect score you gave in your feedback regarding the service we provided. We are thrilled to learn that you enjoyed your stay overall and that we were able to meet your expectations in both service and quality standards. Your wonderful feedback will be shared with our team as a great motivator to continue delivering excellent service. Compliments like yours inspire and make us proud of the work we do. Once again, thank you for your valuable feedback. We look forward to welcoming you back to our property in the future. Best regards, Erick Pradiana
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Mira P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Amazing hotel, very convenient and great for a family staycation!
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Accommodation's Reply
08 Jun 2026
Dear Ms. Mira, Warmest greetings from Ascott Kuningan Jakarta! Thank you for taking the time to share your review. We are truly encouraged by your kind words, and it’s a pleasure to know that you had several delightful moments during your stay with us. We also appreciate the perfect score you gave in your feedback regarding the service we provided. We are thrilled to learn that you enjoyed your stay overall and that we were able to meet your expectations in both service and quality standards. Your wonderful feedback will be shared with our team as a great motivator to continue delivering excellent service. Compliments like yours inspire and make us proud of the work we do. Once again, thank you for your valuable feedback. We look forward to welcoming you back to our property in the future. Best regards, Erick Pradiana
Ilham M. O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Great experience here! Thank you!
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Accommodation's Reply
13 Apr 2026
Dear Mr. Ilham, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The service is great! Staff are friendly and helpful. Would not hesitate to staycation again and again!
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Accommodation's Reply
23 Feb 2026
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Enjoying New Year's Eve, of course, just in time for the fireworks ban. Okay, use a pot and kitchen utensils for dar der dor.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Greetings from all of us at Ascot Kuningan Jakarta. Thank you very much for your valuable review. We are delighted that you enjoyed your stay with us, the comfortable service, and the comprehensive facilities. Thank you again for choosing us as your hotel. We hope to welcome you back again soon. Sincerely, Eric Fradiana
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Bayu A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The hotel is comfortable, well maintained, the breakfast menu is varied, the location is very strategic.
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Accommodation's Reply
09 Feb 2026
Dear Mr. Bayu, Greetings from all of us at Ascot Kuningan Jakarta. Thank you so much for your valuable review. We are delighted to receive this positive feedback. Thank you for choosing our hotel. We are very pleased that you enjoyed your stay and were satisfied with our services and facilities. Thank you again and we hope to welcome you back again soon. Sincerely, Eric Pradiana
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Friendly staff, clean rooms & hotel area, very close to the mall.
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Warm greetings from Ascot Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are glad to know that you enjoyed your stay at our hotel and that we were able to meet your expectations in terms of the quality of service and facilities we provided. Thank you again for your valuable review. We hope to welcome you back again soon. Sincerely, Eric Pradiana
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Great location, good size apartments
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Accommodation's Reply
09 Feb 2026
Dear Our Valued Guest, Warmest Greetings from Ascott Kuningan Jakarta. Thank you for taking the time to provide us with your review. We are delighted to hear that you had an enjoyable stay and that we met your expectations in both service and quality standards. Your feedback is highly valued, and we truly appreciate your kind words. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The hotel room is very spacious, located at the center of the business area and connected to the mall. The staff is also very friendly and helpful.
2 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
1. “Comfortable accommodation with friendly service, makes you feel at home from the moment you arrive until you leave!” 2. “Clean rooms, complete facilities, strategic location—Ascot Jakarta is truly satisfying!” 3. “Excellent staff service, calm and elegant hotel atmosphere. Highly recommended!” 4. “Delicious breakfast, aesthetic location, and easy access everywhere. Worth it!”
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Warm greetings from Ascot Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are glad to know that you enjoyed your stay at our hotel and that we were able to meet your expectations in terms of the quality of service and facilities we provided. Thank you again for your valuable review. We hope to welcome you back again soon. Sincerely, Eric Pradiana
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Thank you Diva from FO who was very helpful. Housekeeping too. At the breakfast restaurant, they were also friendly and kind. I missed breakfast by 10 minutes but they still sent me boiled eggs and pastries, very very nice. Recommended for those who work all day in a hotel room. Wifi is good. Helpful staff. I forgot to take pictures. My 8-night stay felt like a second home. Thanks Diva and friends.
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Greetings from all of us at Ascot Kuningan Jakarta. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with the services described on our website. We are glad that you were satisfied with our services and that our standards and quality met your expectations. We will share your valuable feedback with Diva and all our staff to further enhance our services. Thank you again for your review. We hope to welcome you back again soon. Sincerely, Eric Fradiana
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
First time staying at Ascott Kuningan, starting from the friendly staff, strategic things, and the cleanliness of the room must be maintained.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Warm greetings from Ascot Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are glad to know that you enjoyed your stay at our hotel and that we were able to meet your expectations in terms of the quality of service and facilities we provided. Thank you again for your valuable review. We hope to welcome you back again soon. Sincerely, Eric Pradiana
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Dina R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 51 week(s) ago
It was a great stay here.
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Accommodation's Reply
25 Nov 2025
Dear Ms. Dina, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back again in the future. Best regards, Eric Pradiana
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Wirawan N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
I got a room on the 30th floor, which was very spacious and had a beautiful view of the city, especially at night. If you want to go to the mall, you can go straight to Lotte Mart from the second floor. Overall, the hotel was okay 👍
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Accommodation's Reply
23 Oct 2025
Dear Ms. Veerawan, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back soon. Best regards, Eric Pradiana
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Nimas A. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 59 week(s) ago
A comfortable place to stay during an event in Kuningan. The elevators are super fast, never having to wait even during peak hours. The rooms are clean and comfortable. I'll definitely be back.
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Accommodation's Reply
02 Oct 2025
Dear Nimas, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are very pleased to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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