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Batam Harbour Hotel 2

Name: Batam Harbour Hotel 2
Address: KOMP. CITRA SUPERMALL (HARBOUR BAY) BLOK B NO. 8-9, BATU AMPAR. BATAM, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, KOMP. CITRA SUPERMALL (HARBOUR BAY) BLOK B NO. 8-9, BATU AMPAR. BATAM, Kepulauan Riau, 29432, Indonesia
Rating: 9

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9.0

/10

Exceptional

143 reviews

What Guests Say About Their Stay

Tan

9.4

/ 10

The rooms are spacious and clean. Access is easy. There are also plenty of food stalls nearby. This is my choice whenever I'm on business in Batam City.

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Yovi P.

10.0

/ 10

🌟 A Comfortable and Homey Stay! I stayed at Batam Harbour Hotel 2 and honestly, my experience there was very pleasant. From the outside, it looks simple, but as soon as I entered, the atmosphere immediately felt clean, calm, and comfortable. 🏨 Ambiance & Facilities: The room was spacious and tidy, with cool air conditioning, hot water, a soft mattress, and perfect lighting for a good night's rest. The Wi-Fi was also stable, so I could still work or watch movies smoothly. There's a small lounge in the lobby area that's comfortable for relaxing with coffee. 🤝 Staff Service: The staff were friendly and responsive. When I asked for more drinking water and an adapter, they delivered it to my room without me having to wait long. It felt like I was truly being served with genuine sincerity. 💡 Highlights: What I liked most was the quiet atmosphere of this hotel, even though it's close to the harbor. You can see ships in the distance from your room window — quite relaxing, especially at night. 💰 Price: For this price, the facilities and comfort are well worth it. Perfect for solo travelers or small families looking for a clean, comfortable, and strategic place. 📍 Location: The location is very strategic — close to Batam Center Harbor, malls, and many eateries nearby. Transportation is also easily accessible. ✨ Conclusion: Friendly service, clean rooms, strategic location, and affordable price. I was satisfied with my stay here and will definitely return if I ever visit Batam. 🌿

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In the Area

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KOMP. CITRA SUPERMALL (HARBOUR BAY) BLOK B NO. 8-9, BATU AMPAR. BATAM, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Elevator

Express check-out

Batam Harbour Hotel 2 is a hotels that has been welcoming guests since 2022. It was previously known as BATAM HARBOUR BOUTIQUE HOTEL & SPA. The accommodation went through a renovation in 2023. There are 21 rooms spread across 3 floors.

What's around Batam Harbour Hotel 2

KOMP. CITRA SUPERMALL (HARBOUR BAY) BLOK B NO. 8-9, BATU AMPAR. BATAM, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

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Discover More About Batam Harbour Hotel 2

General Information

Location

Located at KOMP. CITRA SUPERMALL (HARBOUR BAY) BLOK B NO. 8-9, BATU AMPAR. BATAM in Batam, Indonesia. Those looking to explore will find Sentosa Merlion, Fasum Blok 2, and OUB Ojol Batam nearby.

Facilities & Amenities

Batam Harbour Hotel 2 has Elevator, Express check-out, ACCESSIBLE_BATHROOM_IN_SELECT_ROOMS, Express check-in, Front desk, and more.

Contact

Email: marketing@batamharbour.biz
Phone number: +6281281898927

All facilities in Batam Harbour Hotel 2

Others

Guest Services

Express check-in
Front desk
24-hour front desk
Express check-out

Connectivity

Wi-Fi
Wi-Fi in public areas

Accessibility

Roll-in shower
Accessible parking

Public Facilities

Elevator
Safety deposit box

Nearby Facilities

Beauty salon
Supermarket

Accommodation Facilities

Smoking area

Accommodation Policy & General Information in Batam Harbour Hotel 2

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Batam Harbour Hotel 2	21
Number of floors in Batam Harbour Hotel 2	3
Another facilities in Batam Harbour Hotel 2	Express check-in, Front desk, 24-hour front desk, Express check-out, Wi-Fi

Frequently asked question in Batam Harbour Hotel 2

What is normal check-in & check-out time at Batam Harbour Hotel 2?

The standard check-in time at Batam Harbour Hotel 2 is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Batam Harbour Hotel 2?

Batam Harbour Hotel 2 is a 0.0-star hotel.

How many floors does Batam Harbour Hotel 2 have?

Batam Harbour Hotel 2 has 3 floors.

How many rooms are available at Batam Harbour Hotel 2?

Batam Harbour Hotel 2 has 21 rooms in total.

What do past guests say about Batam Harbour Hotel 2?

Batam Harbour Hotel 2 is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Batam Harbour Hotel 2

Overall Ratings & Reviews Batam Harbour Hotel 2

Traveloka (143)

9.0

Exceptional

From 143 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Batam Harbour Hotel 2

All

Ambiance (13)

Surroundings (12)

Staff Friendliness (12)

Wifi (12)

Bathroom (12)

Distance to City Center (10)

Accessibility (10)

Family Friendly (10)

Check-in/out Time (9)

Room Space (9)

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Traveler Reviews Batam Harbour Hotel 2

Number of reviews per page

Customer reviews

G***n

Leisure

5.8

/10

Reviewed 11 week(s) ago

The sink didn't drain properly. The bathroom floor didn't slope down to the drain, so it pooled around the door. As a result, my feet were dirty again after showering from the standing water. The male staff was unfriendly.

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Tan

Business

9.4

/10

Reviewed 13 week(s) ago

The rooms are spacious and clean. Access is easy. There are also plenty of food stalls nearby. This is my choice whenever I'm on business in Batam City.

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Tan

Business

8.8

/10

Reviewed 13 week(s) ago

Every time I'm on duty or with a team, I always stay here.

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Rifly K.

Business

8.5

/10

Reviewed 13 week(s) ago

The location is close to an area with many dining and entertainment options, such as Morning Bakery, RM Sederhana, and minimarkets like Indomaret and Alfamart.

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Y***i

8.4

/10

Reviewed 13 week(s) ago

The hotel staff is friendly. Breakfast requires a fairly long walk to the main hotel.

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Papawee C.

8.7

/10

Reviewed 15 week(s) ago

The hotel walls aren't soundproof, and light from outside shines in. You'll need to bring an eye mask. But it's worth the price.

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Verified Traveler

10.0

/10

Reviewed 18 week(s) ago

Very impressive. Highly recommended.

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1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted to hear that your stay with us was efficient and enjoyable. Your compliments motivate our entire team to strive for the best service and create a comfortable stay experience for all guests. We hope to welcome you back to Batam Harbour Hotel 2 in the future. Sincerely, Arif Hidayat, Supervisor

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M***d

Transit

10.0

/10

Reviewed 24 week(s) ago

Good room and good vibes and strategic

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Accommodation's Reply

26 Jul 2026

Greetings from Batam Harbour Hotel 2. Dear Valued Guest, Thank you for sharing your positive feedback with us. We are delighted to know that you enjoyed our comfortable room, pleasant atmosphere, and strategic location. Your kind words are truly appreciated and motivate our team to continue providing the best service and a memorable stay for our guests. We look forward to welcoming you back to Batam Harbour Hotel 2 for another enjoyable experience. Best Regards, Arif Hidayat FO Supervisor

H***u

Transit

8.5

/10

Reviewed 26 week(s) ago

The hotel is nice, clean, service is good.

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1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Valued Guest, From Pelabuhan Batam 2 Hotel: Thank you very much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the quality of service, and your stay. Your compliments mean a great deal to our entire team and motivate us to continue striving for the best service and comfort for all our guests. We hope to welcome you back to Pelabuhan Batam 2 Hotel for an even more memorable stay in the future. Sincerely, Arif Hidayat, Supervisor

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A***L

9.1

/10

Reviewed 31 week(s) ago

Fragrant, clean room close to access to the harbor and city👍

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1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you enjoyed our clean and fragrant rooms, as well as our convenient location for accessing the port and city center. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to strive to provide the best possible service to all our guests. We look forward to welcoming you back to Pelabuhan Batam 2 Hotel on your next visit. Sincerely, Arif Hidayat, Supervisor

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Yetti R.

Leisure

8.5

/10

Reviewed 45 week(s) ago

The staff are very friendly, fast in serving and responsive to our needs, hopefully they will be more successful and improve all their services.

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Accommodation's Reply

05 Feb 2026

Dear Mr. Yetti, Greetings from Batam Harbour 2 Hotel. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness, promptness, and willingness of our team to respond to your needs. Your review will be a great inspiration for all our staff to improve our services and provide the best possible experience for all guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office

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R***i

Leisure

9.1

/10

Reviewed 46 week(s) ago

It's pretty good, the room is clean, cool, the water heater heats up quickly, there's a refrigerator, safe, towels, TV, and so on, hehe. The location is really good, there are lots of eateries and mini markets, and it's close to the harbor view, too, hehe🙂👍

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1 people find it helpful

Accommodation's Reply

05 Feb 2026

Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed the amenities in our room, including the cleanliness, fast hot water, refrigerator, safe, and TV, and that you felt comfortable with our excellent location near restaurants, mini-markets, and harbor views. Your review motivates our team to continue striving for the best service. We hope to welcome you again next time! Sincerely, Arif Hidayat, Head of Front Office

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faisyal s.

Leisure

8.5

/10

Reviewed 46 week(s) ago

Love the location, in the heart of Harbour Bay, nice building, okay rooms, clean, clean bathrooms, helpful staff, good elevator.

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Accommodation's Reply

05 Feb 2026

Dear Mr. Faisalyal, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you enjoyed our excellent location in the heart of Harbour Bay, the cleanliness of the rooms and bathrooms, the elevator facilities, and the friendliness of our staff. Your review is an encouragement to our team to continue striving for the best service. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Reception.

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faisyal s.

Leisure

8.5

/10

Reviewed 46 week(s) ago

The hotel location is very good, the building condition is neat and good, the room is clean, the bathroom is ok, the staff is friendly.

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Accommodation's Reply

05 Feb 2026

Dear Faisal, this is Hotel Batam 2. Thank you very much for your valuable comments. We are very pleased to hear that you were satisfied with the hotel's location, the cleanliness of the building, the cleanliness of the rooms and bathrooms, and the friendliness of our staff. Your valuable comments are a great encouragement to all our staff and motivate us to provide even better service. We look forward to welcoming you back to Hotel Batam 2. Front Desk Manager Arif Hidayat

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G***g

8.5

/10

Reviewed 51 week(s) ago

Please pay attention to customer requests when providing hotel rooms, the rooms are full of mosquitoes and the space is narrow

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A***u

Business

9.4

/10

Reviewed 53 week(s) ago

Friendly staff, strategic location, comfortable morning exercise, close to the ferry terminal, just a short walk away. Many places to relax and eat around the hotel.

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1 people find it helpful

Accommodation's Reply

05 Feb 2026

Dear Valued Guest, Greetings from Batam Harbour 2 Hotel. Thank you very much for your review! We are delighted to hear that you appreciated the friendliness of our staff, the hotel's excellent location, the facilities and environment conducive to morning exercise, and the variety of food options nearby. Your review is an encouragement to our team to continue developing and providing the best possible experience for all our guests. We hope to welcome you back to Batam Harbour 2 Hotel again. Sincerely, Arif Hidayat, Head of Front Office

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Yovi P.

Transit

10.0

/10

Reviewed 54 week(s) ago

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a positive experience during your stay at Batam Harbour 2 Hotel. We especially appreciate your appreciation of the clean, quiet, and comfortable atmosphere of our hotel. Guest satisfaction is our top priority, and such positive reviews encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Batam Harbour 2 Hotel and provide you with an even more memorable stay on your next visit. Sincerely, Arif Hidayat, Supervisor

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N***k

Staycation

9.7

/10

Reviewed 62 week(s) ago

The staff is friendly, the rooms are clean, and there are plenty of eateries nearby. It's also close to Harbour Bay.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of the rooms, and the excellent location of the hotel, which has many restaurants nearby and is close to the harbor. Your compliments mean a lot to us and encourage our entire team to strive to provide the best service and make every guest feel comfortable. We hope to welcome you back to Batam Harbour 2 Hotel on your next visit. Sincerely, Arif Hidayat, Supervisor

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E***k

10.0

/10

Reviewed 64 week(s) ago

Keep up the good work, I hope you have many more customers.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Batam Harbour 2 Hotel would like to express our deepest gratitude for your encouragement, well wishes, and appreciation. We are profoundly thankful that you took the time to share your experience and offer us your support. Your words motivate the entire Batam Harbour 2 Hotel team to continue striving to maintain the quality of service, provide a comfortable stay, and always offer the best possible experience to all our guests. We look forward to welcoming you back with the best service and hope to see you again at Batam Harbour 2 Hotel. Sincerely, Arif Hidayat, Head of Department

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Kaliyaperumal K.

10.0

/10

Reviewed 77 week(s) ago

Good, everything I like all staff, very good 👍, help so much appreciated 👏. The room was very clean and good for sleep.

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Accommodation's Reply

09 Jul 2025

Thank you so much for your kind words! We’re truly happy to hear that you had a pleasant stay, enjoyed a clean room, good sleep, and felt supported by our helpful staff. Your appreciation means a lot to us. We look forward to welcoming you back again!

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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