Best Western Premier The Hive is a 5-star hotels that has been welcoming guests since 2014.
Best Western Premier The Hive is part of Best Western Premier under Best Western.
There are 191 rooms spread across 22 floors.
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Best Western Premier The Hive
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8.3
/10
Very Good
12,898 reviews
What Guests Say About Their Stay
D***i
9.7
/ 10
The hotel staff is very friendly. Every time I stay here, my room is always upgraded to a higher level. The rooms are spacious, clean, and comfortable.
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N***a
9.7
/ 10
Yesterday, I stayed with my family for a wedding at another location. The makeup artist, wardrobe, and photographer team were very friendly and helpful, allowing us to access our hotel room on the morning of our scheduled visit. Very satisfied, I'll try the corner suite again ✨️
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Gilang A. R.
10.0
/ 10
A highly recommended 4.5-star hotel. Very competitive prices with excellent facilities and service. Plus, there's a smoking room, a smoking area, and a swimming pool on the 5th floor. I'll definitely be back next time.
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K***h
10.0
/ 10
It's the best hotel 🌹. Room is big and comfortable for family. Room is clean too.
Verified Traveler
10.0
/ 10
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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In the Area
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Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340
Main Facilities
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This accommodation offers:
Outdoor pool
Poolside bar
Children pool
Swimming pool
Late check-out
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Highlights at This Property
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Located near Airport
Located near Train Station
Outdoor Swimming Pool
What's around Best Western Premier The Hive
Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340
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Discover More About Best Western Premier The Hive
General Information
Best Western Premier The Hive is a 5-star hotels that has been welcoming guests since 2014. Best Western Premier The Hive is part of Best Western Premier under Best Western. There are 191 rooms spread across 22 floors.
Location
Located at Jl. DI Panjaitan Kav. 3 - 4 in Jakarta Timur, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby.
Facilities & Amenities
Best Western Premier The Hive has Outdoor pool, Poolside bar, Children pool, Swimming pool, Late check-out, and more.
Business Facilities
For guests traveling for work, Best Western Premier The Hive has Computer station and Conference room available.
Dining
Guests can stop by the café.
Contact
Email: ecommerce@bwpremierthehive.com
Phone number: +622129821888
Website: www.bwpremierthehive.com
All facilities in Best Western Premier The Hive
Facility
- Outdoor pool
- Poolside bar
- Children pool
- Swimming pool
Others
Meals & Dining
- Breakfast
- Poolside Bar
- Snack bar
- Café
Business Facilities
- Projector
- Computer station
- Photocopier
- Conference room
- Meeting facilities
Guest Services
- Early check-in
- Luggage storage
- Medical service
- Express check-out
- Front desk
- Concierge
- Bellboy service
- Multilingual staff
- Wedding service
- Late check-out
- Laundry Service
- Express check-in
- 24-hour security
- Doorman
- 24-hour front desk
Nearby Facilities
- Grocery store
- Gift shop
- Supermarket
- ATM/Bank
- Launderette
Activity & Leisure
- Massage
- Garden
- Outdoor pool
- Spa
Accommodation Facilities
- Car park
- Smoking area
Public Facilities
- Elevator
- Safety deposit box
- Coffee shop
- Room service
- Restaurant
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Family & Kids
- Children's pool
Transportation
- Secure parking
Accommodation Policy & General Information in Best Western Premier The Hive
IMPORTANT_NOTICE
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility Notice
Swimming Pool open for limited number of guests per day from 21-1-2026 to 25-7-2026.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility Notice
Swimming Pool open for limited number of guests per day from 21-1-2026 to 25-7-2026.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Best Western Premier The Hive | 191 |
Number of floors in Best Western Premier The Hive | 22 |
Another facilities in Best Western Premier The Hive | Breakfast, Poolside Bar, Snack bar, Café, Projector |
Frequently asked question in Best Western Premier The Hive
What is normal check-in & check-out time at Best Western Premier The Hive?
The standard check-in time at Best Western Premier The Hive is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Best Western Premier The Hive?
Best Western Premier The Hive is a 5.0-star hotel.
How many floors does Best Western Premier The Hive have?
Best Western Premier The Hive has 22 floors.
How many rooms are available at Best Western Premier The Hive?
Best Western Premier The Hive has 191 rooms in total.
Does Best Western Premier The Hive have a swimming pool?
Yes, a swimming pool is available at Best Western Premier The Hive.
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More Reviews from Other Guests in Best Western Premier The Hive
Overall Ratings & Reviews Best Western Premier The Hive
Traveloka (12,774)
Other sources (124)
8.4
Very Good
From 12,774 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.3
People often mention about Best Western Premier The Hive
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Ambiance (222)
Staff Friendliness (216)
Bedroom (216)
Room Space (210)
Accessibility (196)
Bathroom (193)
Variety (180)
Taste (176)
Family Friendly (174)
Hotel Area (172)
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Traveler Reviews Best Western Premier The Hive
Number of reviews per page
20
40
Customer reviews
D***i
Staycation
9.7
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly. Every time I stay here, my room is always upgraded to a higher level. The rooms are spacious, clean, and comfortable.
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M***d
5.0
/10
Reviewed 6 day(s) ago
The TV is still old-fashioned, the room AC is not cold at all.
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Yantini
8.5
/10
Reviewed 1 week(s) ago
A very comfortable hotel for a staycation.
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A***a
Staycation
8.5
/10
Reviewed 2 week(s) ago
Nice hotel, but I don't think it lives up to its star rating. I stayed in an executive room, and the air conditioning wasn't cold enough and took quite a while to cool down. Breakfast was okay, but the variety was limited. I have a sweet tooth, and the pastries and bakery items were too hard. The traditional snacks also didn't meet my expectations.
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SH
Steve H. R.
5.8
/10
Reviewed 3 week(s) ago
Bad experience, checked in at night, the room's AC didn't work, stuffy in the room. Changed rooms, the AC wasn't very cold either. While taking a shower, water leaked out 😭. The room phone was broken, had to go down to the receptionist again. The night receptionist didn't have a solution. They only wanted to upgrade in the morning. Even though I had booked until October 13th, I was already disappointed and lost out. The next day I checked out immediately, not staying anymore on the 12th, I checked out immediately.
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NM
Nanda M. S.
10.0
/10
Reviewed 3 week(s) ago
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N***l
Business
9.1
/10
Reviewed 3 week(s) ago
Nice hotel, with affordable price.
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RI
Ravi I. K. P.
Staycation
8.8
/10
Reviewed 4 week(s) ago
The street noise was quite permeable up to the 20th floor, but the room was really spacious. Then, I booked a room on the app that included breakfast for the kids, but when it was time for breakfast, I still had to pay an additional fee for the kids. I don't know what the problem was.
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AP
Agista P.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Highly recommended, the food is all delicious. The rooms are clean.
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C***a
Business
10.0
/10
Reviewed 5 week(s) ago
The staff was very friendly at check-in and check-out. The food was also varied.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear C***a
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Verified Traveler
Business
8.7
/10
Reviewed 5 week(s) ago
The room I booked was non-smoking, but the smoking room smelled of cigarettes.
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Accommodation's Reply
30 Sep 2026
Dear G***t
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
s***i
8.5
/10
Reviewed 6 week(s) ago
Our room had cockroaches emerging from the interior folds.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear s***i
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
N***i
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and the check-in process was fast.
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1 people find it helpful
Accommodation's Reply
16 Sep 2026
Dear N***i
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
F***y
Business
6.6
/10
Reviewed 8 week(s) ago
Pros: Large rooms. Cons: Old interior, floor corners starting to deteriorate, possibly moldy, no smart TV, AC not cold enough, unstable hot water.
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4 people find it helpful
H***S
Staycation
8.5
/10
Reviewed 8 week(s) ago
Good hotel, only the AC in suite 1 is a bit not cool enough so it's a bit hot during the day, everything else is good.
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2 people find it helpful
Accommodation's Reply
16 Sep 2026
Dear H***S
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
M***d
Staycation
10.0
/10
Reviewed 8 week(s) ago
It's great, getting executive-class amenities for that price. It's strategically located and close to everything.
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Accommodation's Reply
16 Sep 2026
Dear M***d
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
t***y
10.0
/10
Reviewed 8 week(s) ago
Great service and comfort. Awesome!
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Accommodation's Reply
16 Sep 2026
Dear t***y
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
A***h
10.0
/10
Reviewed 8 week(s) ago
Strategic location, complete breakfast menu, very good.
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2 people find it helpful
Accommodation's Reply
16 Sep 2026
Dear A***h
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
d***a
Staycation
10.0
/10
Reviewed 9 week(s) ago
Stayed here for my wedding day! The staff are helpful and the food is delicious ❤️
Find this review helpful?
Accommodation's Reply
16 Sep 2026
Dear d***a
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
Good service and friendly, clean and the location is also good
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Accommodation's Reply
16 Sep 2026
Dear G***t
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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