Best Western Premier The Hive

Hotels
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8.3
/10
Very Good
12,978 reviews

What Guests Say About Their Stay

N***a

9.7
/ 10
Yesterday, I stayed with my family for a wedding at another location. The makeup artist, wardrobe, and photographer team were very friendly and helpful, allowing us to access our hotel room on the morning of our scheduled visit. Very satisfied, I'll try the corner suite again ✨️
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Gilang A. R.

10.0
/ 10
A highly recommended 4.5-star hotel. Very competitive prices with excellent facilities and service. Plus, there's a smoking room, a smoking area, and a swimming pool on the 5th floor. I'll definitely be back next time.
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K***h

10.0
/ 10
It's the best hotel 🌹. Room is big and comfortable for family. Room is clean too.

Verified Traveler

10.0
/ 10
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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G***r

10.0
/ 10
A wonderful and enjoyable stay, friendly and responsive staff, delicious and varied food.
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In the Area
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Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located near Airport
Located near Train Station
+2 more
Best Western Premier The Hive is located in area / city Jatinegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Best Western Premier The Hive

Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340
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Lobby Best Western Premier The Hive
Lobby 2 Best Western Premier The Hive

Discover More About Best Western Premier The Hive

Discover Your Urban Oasis at Best Western Premier The Hive

Welcome to Best Western Premier The Hive, your premier destination for an exceptional stay in the vibrant heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, our hotel offers a perfect blend of comfort, style, and convenience, ensuring a memorable experience for every guest. Room rates at Best Western Premier The Hive start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Best Western Premier The Hive Location

Nestled in the dynamic Jakarta Timur district, Best Western Premier The Hive is strategically situated at Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340. This prime location offers easy access to the city's bustling commercial centers and key attractions, placing you at the nexus of Jakarta's energy. While specific distances to major highways or transit hubs can vary, the hotel is well-connected, making your journeys around the city seamless. The atmosphere surrounding Best Western Premier The Hive is one of urban sophistication, with a lively yet accessible environment that caters to both the modern traveler and those seeking a comfortable retreat. Its proximity to key business districts and entertainment hubs makes it an ideal base for exploring all that Jakarta has to offer.

Best Western Premier The Hive Facilities & Services

Facilities for guests at Best Western Premier The Hive are designed to enhance your stay with unparalleled comfort and convenience.
  • High-Speed Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Outdoor Swimming Pool:

    Take a refreshing dip in our beautifully appointed outdoor pool, perfect for relaxation. Operating hours: 6:00 AM - 8:00 PM. No additional fee.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center. Operating hours: 6:00 AM - 10:00 PM. No additional fee.
  • Meeting & Event Spaces:

    Host your corporate events or social gatherings in our versatile meeting rooms and ballroom.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist with your needs.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings and arrangements.
  • Room Service:

    Enjoy delicious meals in the comfort of your room. Operating hours: 24 hours. Prices vary based on menu selection.
  • Laundry & Dry Cleaning:

    Keep your wardrobe fresh with our convenient laundry services. Fees apply based on item and service.
  • Free Parking:

    Ample free parking is available for guests who prefer to drive.

Best Western Premier The Hive Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary for every traveler. The room types of Best Western Premier The Hive include options to suit various preferences and needs.
  • Deluxe Room:

    Available with City View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and City View. Non-smoking rooms are standard. Executive Rooms may include a bathtub.
  • Premier Suite:

    Spacious and elegantly appointed, these suites provide a luxurious experience with City View. Non-smoking suites are standard. Premier Suites typically feature a bathtub.
  • Family Suite:

    Ideal for families, these suites offer ample space and comfort with City View. Non-smoking suites are standard. Family Suites may include a bathtub.
Best Western Premier The Hive is not a pet-friendly hotel.

Best Western Premier The Hive Dining & Restaurants

Savor a culinary journey at Best Western Premier The Hive, where diverse dining options await to tantalize your taste buds.
  • The Hive Restaurant:

    Our all-day dining restaurant offers a delectable spread of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner buffets, as well as à la carte options. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:00 AM - 10:00 PM.
  • The Hive Lounge:

    Relax and unwind at our stylish lounge, perfect for enjoying expertly crafted cocktails, fine wines, and light snacks. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 11:00 AM - 11:00 PM.

Best Western Premier The Hive Nearby Attractions and Activities

Immerse yourself in the vibrant culture and exciting attractions surrounding Best Western Premier The Hive.
  • Taman Mini Indonesia Indah (TMII):

    A sprawling cultural park showcasing Indonesia's diverse heritage through miniature replicas of traditional houses, museums, and gardens.
  • Lubang Buaya (Pancasila Sakti Monument):

    A historical site commemorating a significant event in Indonesian history, featuring a museum and memorial.
  • Museum Purna Bhakti Pertiwi:

    Located within TMII, this museum houses a collection of artifacts and memorabilia related to Indonesian history and national heroes.
  • Cibubur Junction:

    A popular shopping mall offering a wide array of retail outlets, dining options, and entertainment facilities.
  • Ragunan Zoo:

    A large zoological garden home to a diverse collection of Indonesian and exotic animals, providing a fun outing for families.
If you are looking for other activities around Best Western Premier The Hive, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Best Western Premier The Hive from the Airport

Navigating your journey to Best Western Premier The Hive is made easy with several transportation options available from the airport. The airport transfer service of Best Western Premier The Hive ensures a smooth arrival. Here's how to get to Best Western Premier The Hive:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Estimated price: PHP 1,000 - PHP 1,500.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare beforehand. Estimated price: PHP 300 - PHP 500, depending on traffic.
  • Ride-hailing Services:

    You can book a ride through a ride-hailing service from designated pick-up points at the airport. Estimated price: PHP 250 - PHP 450, depending on traffic and service type.
  • Airport Premium Buses:

    Some airport bus services may offer routes that can get you closer to the hotel, requiring a short taxi or ride-hailing service for the final leg. Check available routes and schedules upon arrival. Estimated price: PHP 100 - PHP 200.
For more options, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Best Western Premier The Hive

Choosing Best Western Premier The Hive means opting for a superior hotel experience in Jakarta. With excellent room availability at Best Western Premier The Hive, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Conveniently situated in Jakarta Timur, offering easy access to business and leisure destinations.
  • Exceptional Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and versatile event spaces.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for relaxation.
  • Diverse Dining Options:

    Indulge in delicious international and local cuisine at our on-site restaurants and lounge.
  • Attentive Service:

    Experience warm Indonesian hospitality with our dedicated and professional staff.
Ready to experience the best of Jakarta? Booking Best Western Premier The Hive is simple and convenient. Explore your options and secure your stay today. For your travel needs, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Best Western Premier The Hive

Entertainment Facility Best Western Premier The Hive
Entertainment Facility
Functional Hall Best Western Premier The Hive
Functional Hall
Common Space Best Western Premier The Hive
Common Space
Lobby Best Western Premier The Hive
Lobby
Accommodation Services Best Western Premier The Hive
Accommodation Services

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Cafe
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Snack bar

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Accommodation Policy & General Information in Best Western Premier The Hive

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool open for limited number of guests per day from 21-1-2026 to 25-7-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Premier The Hive
191
Number of floors in Best Western Premier The Hive
22
Another facilities in Best Western Premier The Hive
Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in

Frequently asked question in Best Western Premier The Hive

What are available facilities at Best Western Premier The Hive?
There are top facilites at Best Western Premier The Hive such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Premier The Hive?
The standard check-in time at Best Western Premier The Hive is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western Premier The Hive provide breakfast?
Yes, Best Western Premier The Hive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Premier The Hive?
Best Western Premier The Hive is a 5.0-star hotel.
How many floors does Best Western Premier The Hive have?
Best Western Premier The Hive has 22 floors.
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More Reviews from Other Guests in Best Western Premier The Hive

Overall Ratings & Reviews Best Western Premier The Hive

Traveloka (12,857)
Other sources (121)
8.4
Very Good
From 12,857 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.3

People often mention about Best Western Premier The Hive
All
Ambiance (211)
Staff Friendliness (210)
Bedroom (209)
Room Space (203)
Accessibility (191)
Bathroom (189)
Variety (173)
Family Friendly (170)
Taste (169)
Hotel Area (167)
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Most Recent
Format
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Traveler Reviews Best Western Premier The Hive

Number of reviews per page
20
40
Customer reviews
Fiqi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Had a great stay at Best Western Premier The Hive! The breakfast spread was a real highlight — a generous buffet with nasi goreng, shredded chicken, sausages, sunny-side-up eggs, fresh fruit, salad, and a comforting cheese soup topped with grated parmesan. Everything was flavorful and well-presented, with plenty of variety for both local and international tastes. The rooftop garden dining area deserves a special mention too — string lights, hanging plants, and a cozy open-air setup make it a lovely spot to unwind in the evening. And the room views over the city skyline and highway were stunning both at dusk and at night, with the lit-up streets below adding to the atmosphere. Overall, a comfortable stay with thoughtful touches — great food, great ambiance, and great views. Would definitely recommend for anyone visiting the area.
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faridayusuf
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The staff and hotel were very friendly and welcoming. Our room was clean and comfortable, and the breakfast was quite delicious, with a good variety of Indonesian dishes. The hotel is also conveniently located near Halim Perdanakusuma Airport, which was perfect for us as we stayed here before continuing our journey to another city. The strategic location made it very easy and convenient for travelling. Overall, we had a pleasant stay and would definitely consider staying here again. 😊
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E***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Old hotel, very spacious executive room. Breakfast is average for a 5-star hotel. A bit of a hassle since the lobby is on the 5th floor.
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E***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Old hotel, large rooms. Breakfast is average for a 5-star hotel, a bit of a hassle since the lobby is on the 5th floor.
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2 people find it helpful
Henrietta S. A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is large, city view, suitable for wedding photoshoot/wedding beauty shoot.
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
The location is quite good. However, the cleanliness of the rooms and facilities still need a lot of improvement.
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1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Yesterday, I stayed with my family for a wedding at another location. The makeup artist, wardrobe, and photographer team were very friendly and helpful, allowing us to access our hotel room on the morning of our scheduled visit. Very satisfied, I'll try the corner suite again ✨️
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Ratna E. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's just the elevator that takes a long time to queue because only one is operating to the room.
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Gilang A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, a top-notch 4+ star hotel. Unfortunately, we can't extend our stay any longer because the weekend is fully booked. My advice is to book as many days as you need.
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Gilang A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A highly recommended 4.5-star hotel. Very competitive prices with excellent facilities and service. Plus, there's a smoking room, a smoking area, and a swimming pool on the 5th floor. I'll definitely be back next time.
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R***v
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Just 10 minutes waiting for the elevator because elevator 1 can only go to the 5th floor.
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1 people find it helpful
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Wardhana S.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
In general it's very good, but unfortunately the bathroom is flooded in front of the toilet so it's not comfortable to urinate.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
I had somewhat over-expected this hotel, considering it's a Best Western group hotel. The room walls looked unclean, perhaps due to the old building. Breakfast was too basic. One night, as I'd booked it for several international guests, the key to one of the rooms didn't work. Due to language barriers, my guests were quite flustered when they reported it to the front desk. It turned out okay in the end, but it was a rather frustrating experience.
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4 people find it helpful
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Strategic location. The cafe is great for meetings.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great location. Great food. Service could be improved.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's the best hotel 🌹. Room is big and comfortable for family. Room is clean too.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear K***h Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good location. But slow service.
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2 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
J***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
It was a pleasure staying at the Best Western Premier, thanks to the excellent service! I initially asked for a surprise "Happy Birthday" sign on the mirror, but the hotel provided other compliments and a surprise breakfast. Thank you for all the wonderful service and the friendliness of the staff.
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear J***y Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
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Dewi S. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I like its proximity to the city, its wide variety of food, and its friendly service.
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Accommodation's Reply
15 Jul 2026
Dear Dewi S.N. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
Our notes during our stay at the hotel: after checking in, we tried to enter our room but it wouldn't open. We had to call the staff to open the door and then change our card. Upon entering the room, the smell of camphor was very strong, so we asked the staff for some freshener. The toilet had an unpleasant odor and needed to be checked regularly. There weren't enough towels available in the pool area, so many people missed out. The food was okay, but the variety needed to be increased, and the food area was a bit cramped. Hopefully, this will be addressed and improved to ensure a more comfortable stay for guests. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear N***e Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Number of reviews per page
20
40

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Bedroom 4 Best Western Premier The Hive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Best Western Premier The Hive

Traveloka (12,857)
Other sources (121)
8.4
Very Good
From 12,857 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.3

People often mention about Best Western Premier The Hive
All
Ambiance (211)
Staff Friendliness (210)
Bedroom (209)
Room Space (203)
Accessibility (191)
Bathroom (189)
Variety (173)
Family Friendly (170)
Taste (169)
Hotel Area (167)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Premier The Hive

Number of reviews per page
20
40
Customer reviews
Fiqi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Had a great stay at Best Western Premier The Hive! The breakfast spread was a real highlight — a generous buffet with nasi goreng, shredded chicken, sausages, sunny-side-up eggs, fresh fruit, salad, and a comforting cheese soup topped with grated parmesan. Everything was flavorful and well-presented, with plenty of variety for both local and international tastes. The rooftop garden dining area deserves a special mention too — string lights, hanging plants, and a cozy open-air setup make it a lovely spot to unwind in the evening. And the room views over the city skyline and highway were stunning both at dusk and at night, with the lit-up streets below adding to the atmosphere. Overall, a comfortable stay with thoughtful touches — great food, great ambiance, and great views. Would definitely recommend for anyone visiting the area.
Read More
Find this review helpful?
faridayusuf
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The staff and hotel were very friendly and welcoming. Our room was clean and comfortable, and the breakfast was quite delicious, with a good variety of Indonesian dishes. The hotel is also conveniently located near Halim Perdanakusuma Airport, which was perfect for us as we stayed here before continuing our journey to another city. The strategic location made it very easy and convenient for travelling. Overall, we had a pleasant stay and would definitely consider staying here again. 😊
Read More
Find this review helpful?
E***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Old hotel, very spacious executive room. Breakfast is average for a 5-star hotel. A bit of a hassle since the lobby is on the 5th floor.
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E***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Old hotel, large rooms. Breakfast is average for a 5-star hotel, a bit of a hassle since the lobby is on the 5th floor.
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2 people find it helpful
Henrietta S. A. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is large, city view, suitable for wedding photoshoot/wedding beauty shoot.
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G***h
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
The location is quite good. However, the cleanliness of the rooms and facilities still need a lot of improvement.
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1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Yesterday, I stayed with my family for a wedding at another location. The makeup artist, wardrobe, and photographer team were very friendly and helpful, allowing us to access our hotel room on the morning of our scheduled visit. Very satisfied, I'll try the corner suite again ✨️
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Ratna E. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's just the elevator that takes a long time to queue because only one is operating to the room.
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Gilang A. R.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, a top-notch 4+ star hotel. Unfortunately, we can't extend our stay any longer because the weekend is fully booked. My advice is to book as many days as you need.
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Gilang A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A highly recommended 4.5-star hotel. Very competitive prices with excellent facilities and service. Plus, there's a smoking room, a smoking area, and a swimming pool on the 5th floor. I'll definitely be back next time.
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R***v
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Just 10 minutes waiting for the elevator because elevator 1 can only go to the 5th floor.
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1 people find it helpful
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Wardhana S.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
In general it's very good, but unfortunately the bathroom is flooded in front of the toilet so it's not comfortable to urinate.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
I had somewhat over-expected this hotel, considering it's a Best Western group hotel. The room walls looked unclean, perhaps due to the old building. Breakfast was too basic. One night, as I'd booked it for several international guests, the key to one of the rooms didn't work. Due to language barriers, my guests were quite flustered when they reported it to the front desk. It turned out okay in the end, but it was a rather frustrating experience.
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4 people find it helpful
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Strategic location. The cafe is great for meetings.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great location. Great food. Service could be improved.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's the best hotel 🌹. Room is big and comfortable for family. Room is clean too.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear K***h Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good location. But slow service.
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2 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear S***i Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
J***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
It was a pleasure staying at the Best Western Premier, thanks to the excellent service! I initially asked for a surprise "Happy Birthday" sign on the mirror, but the hotel provided other compliments and a surprise breakfast. Thank you for all the wonderful service and the friendliness of the staff.
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear J***y Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
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Dewi S. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I like its proximity to the city, its wide variety of food, and its friendly service.
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Accommodation's Reply
15 Jul 2026
Dear Dewi S.N. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
Our notes during our stay at the hotel: after checking in, we tried to enter our room but it wouldn't open. We had to call the staff to open the door and then change our card. Upon entering the room, the smell of camphor was very strong, so we asked the staff for some freshener. The toilet had an unpleasant odor and needed to be checked regularly. There weren't enough towels available in the pool area, so many people missed out. The food was okay, but the variety needed to be increased, and the food area was a bit cramped. Hopefully, this will be addressed and improved to ensure a more comfortable stay for guests. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear N***e Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
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