Best Western Premier The Hive

Hotels
Preferred Partner Plus
8.3
/10
Very Good
12,836 reviews

What Guests Say About Their Stay

Room Space (297)
Staff Friendliness (289)
Bedroom (267)
Accessibility (264)

Verified Traveler

10.0
/ 10
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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G***r

10.0
/ 10
A wonderful and enjoyable stay, friendly and responsive staff, delicious and varied food.
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M***e

10.0
/ 10
The room was well worth the price. The most comfortable hotel in the heart of Jakarta. If I have the chance to visit again, I'll definitely stay here again.
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R***a

10.0
/ 10
Staying at Best Western Premier The Hive is the typical place that makes you feel like you just wanted to rest, but you ended up feeling at home. Convenient location, comfortable rooms, and uncomplicated but effective service. Simply check in, lie down, and be happy. The experience of staying at Best Western Premier The Hive was very satisfying. Its strategic location with easy access, supported by complete and well-maintained facilities. The professional and responsive staff created a comfortable and enjoyable stay. Highly recommended.
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R***a

10.0
/ 10
My stay at Best Western Premier The Hive was very satisfying. The strategic location with easy access, complete and well-maintained facilities, and professional and responsive staff created a comfortable and enjoyable stay. Highly recommended. POV: Found a hotel that fits everything 📍 Best Western Premier The Hive ✔️ Easy access ✔️ Comfortable rooms ✔️ Friendly service ✔️ Peaceful vibe I definitely want to come back again
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In the Area
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Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located near Airport
Located near Train Station
+2 more
Best Western Premier The Hive is located in area / city Jatinegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Best Western Premier The Hive

Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340
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Lobby Best Western Premier The Hive
Exterior 2 Best Western Premier The Hive

Discover More About Best Western Premier The Hive

Discover Your Urban Oasis at Best Western Premier The Hive

Welcome to Best Western Premier The Hive, your premier destination for an exceptional stay in the vibrant heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, our hotel offers a perfect blend of comfort, style, and convenience, ensuring a memorable experience for every guest. Room rates at Best Western Premier The Hive start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Best Western Premier The Hive Location

Nestled in the dynamic Jakarta Timur district, Best Western Premier The Hive is strategically situated at Jl. DI Panjaitan Kav. 3 - 4, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13340. This prime location offers easy access to the city's bustling commercial centers and key attractions, placing you at the nexus of Jakarta's energy. While specific distances to major highways or transit hubs can vary, the hotel is well-connected, making your journeys around the city seamless. The atmosphere surrounding Best Western Premier The Hive is one of urban sophistication, with a lively yet accessible environment that caters to both the modern traveler and those seeking a comfortable retreat. Its proximity to key business districts and entertainment hubs makes it an ideal base for exploring all that Jakarta has to offer.

Best Western Premier The Hive Facilities & Services

Facilities for guests at Best Western Premier The Hive are designed to enhance your stay with unparalleled comfort and convenience.
  • High-Speed Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Outdoor Swimming Pool:

    Take a refreshing dip in our beautifully appointed outdoor pool, perfect for relaxation. Operating hours: 6:00 AM - 8:00 PM. No additional fee.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center. Operating hours: 6:00 AM - 10:00 PM. No additional fee.
  • Meeting & Event Spaces:

    Host your corporate events or social gatherings in our versatile meeting rooms and ballroom.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist with your needs.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings and arrangements.
  • Room Service:

    Enjoy delicious meals in the comfort of your room. Operating hours: 24 hours. Prices vary based on menu selection.
  • Laundry & Dry Cleaning:

    Keep your wardrobe fresh with our convenient laundry services. Fees apply based on item and service.
  • Free Parking:

    Ample free parking is available for guests who prefer to drive.

Best Western Premier The Hive Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary for every traveler. The room types of Best Western Premier The Hive include options to suit various preferences and needs.
  • Deluxe Room:

    Available with City View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and City View. Non-smoking rooms are standard. Executive Rooms may include a bathtub.
  • Premier Suite:

    Spacious and elegantly appointed, these suites provide a luxurious experience with City View. Non-smoking suites are standard. Premier Suites typically feature a bathtub.
  • Family Suite:

    Ideal for families, these suites offer ample space and comfort with City View. Non-smoking suites are standard. Family Suites may include a bathtub.
Best Western Premier The Hive is not a pet-friendly hotel.

Best Western Premier The Hive Dining & Restaurants

Savor a culinary journey at Best Western Premier The Hive, where diverse dining options await to tantalize your taste buds.
  • The Hive Restaurant:

    Our all-day dining restaurant offers a delectable spread of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner buffets, as well as à la carte options. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:00 AM - 10:00 PM.
  • The Hive Lounge:

    Relax and unwind at our stylish lounge, perfect for enjoying expertly crafted cocktails, fine wines, and light snacks. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 11:00 AM - 11:00 PM.

Best Western Premier The Hive Nearby Attractions and Activities

Immerse yourself in the vibrant culture and exciting attractions surrounding Best Western Premier The Hive.
  • Taman Mini Indonesia Indah (TMII):

    A sprawling cultural park showcasing Indonesia's diverse heritage through miniature replicas of traditional houses, museums, and gardens.
  • Lubang Buaya (Pancasila Sakti Monument):

    A historical site commemorating a significant event in Indonesian history, featuring a museum and memorial.
  • Museum Purna Bhakti Pertiwi:

    Located within TMII, this museum houses a collection of artifacts and memorabilia related to Indonesian history and national heroes.
  • Cibubur Junction:

    A popular shopping mall offering a wide array of retail outlets, dining options, and entertainment facilities.
  • Ragunan Zoo:

    A large zoological garden home to a diverse collection of Indonesian and exotic animals, providing a fun outing for families.
If you are looking for other activities around Best Western Premier The Hive, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Best Western Premier The Hive from the Airport

Navigating your journey to Best Western Premier The Hive is made easy with several transportation options available from the airport. The airport transfer service of Best Western Premier The Hive ensures a smooth arrival. Here's how to get to Best Western Premier The Hive:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Estimated price: PHP 1,000 - PHP 1,500.
  • Metered/Coupon Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used or agree on a coupon fare beforehand. Estimated price: PHP 300 - PHP 500, depending on traffic.
  • Ride-hailing Services:

    You can book a ride through a ride-hailing service from designated pick-up points at the airport. Estimated price: PHP 250 - PHP 450, depending on traffic and service type.
  • Airport Premium Buses:

    Some airport bus services may offer routes that can get you closer to the hotel, requiring a short taxi or ride-hailing service for the final leg. Check available routes and schedules upon arrival. Estimated price: PHP 100 - PHP 200.
For more options, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Best Western Premier The Hive

Choosing Best Western Premier The Hive means opting for a superior hotel experience in Jakarta. With excellent room availability at Best Western Premier The Hive, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Conveniently situated in Jakarta Timur, offering easy access to business and leisure destinations.
  • Exceptional Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and versatile event spaces.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for relaxation.
  • Diverse Dining Options:

    Indulge in delicious international and local cuisine at our on-site restaurants and lounge.
  • Attentive Service:

    Experience warm Indonesian hospitality with our dedicated and professional staff.
Ready to experience the best of Jakarta? Booking Best Western Premier The Hive is simple and convenient. Explore your options and secure your stay today. For your travel needs, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Best Western Premier The Hive

Swimming Pool Best Western Premier The Hive
Swimming Pool
Entertainment Facility Best Western Premier The Hive
Entertainment Facility
Fitness Center Best Western Premier The Hive
Fitness Center
Functional Hall Best Western Premier The Hive
Functional Hall
Lobby Best Western Premier The Hive
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Cafe
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Snack bar

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Accommodation Policy & General Information in Best Western Premier The Hive

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool open for limited number of guests per day from 21-1-2026 to 25-7-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Premier The Hive
191
Number of floors in Best Western Premier The Hive
22
Another facilities in Best Western Premier The Hive
Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in

Frequently asked question in Best Western Premier The Hive

What are available facilities at Best Western Premier The Hive?
There are top facilites at Best Western Premier The Hive such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Premier The Hive?
The standard check-in time at Best Western Premier The Hive is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western Premier The Hive provide breakfast?
Yes, Best Western Premier The Hive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Premier The Hive?
Best Western Premier The Hive is a 5.0-star hotel.
How many floors does Best Western Premier The Hive have?
Best Western Premier The Hive has 22 floors.
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More Reviews from Other Guests in Best Western Premier The Hive

Overall Ratings & Reviews Best Western Premier The Hive

Traveloka (12,720)
Other sources (116)
8.4
Very Good
From 12,720 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.3

People often mention about Best Western Premier The Hive
All
Staff Friendliness (204)
Ambiance (203)
Bedroom (203)
Room Space (197)
Accessibility (186)
Bathroom (183)
Variety (171)
Taste (164)
Family Friendly (163)
Hotel Area (163)
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Traveler Reviews Best Western Premier The Hive

Number of reviews per page
20
40
Customer reviews
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
It's pleasant, the rooms are spacious and roomy. The food is quite good.
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Dian L.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
Location is great for meeting around MT Haryono or east Jakarta. Next to Halim Airport.
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Niki T. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My experience here was truly memorable, as I recently honeymooned here and found the service and hospitality from the Hive Hotel to be excellent. Thank you 🙏🏻
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Syahrani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The service is pretty good for all.
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Accommodation's Reply
21 Jun 2026
Dear Syahrini, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Fepi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice room, friendly staff, delicious breakfast... but why isn't there a welcome drink anymore?
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Accommodation's Reply
16 Jun 2026
Dear Fepi A, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the water is fast flowing, the view is good.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Need refreshment on the bed and bathroom.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Strategic location, comfortable, spacious, and fully equipped rooms. Swimming pool, delicious breakfast.
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+3
2 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Okay overall 😍 Suitable for families, the food is also delicious.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***K
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Some facilities and infrastructure need improvement, but so far everything is good.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great location, close to everything. Comfortable atmosphere and good service.
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4 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I've been here twice. It's very comfortable to bring the family. My kids love our staycations. The food is delicious, and the staff is very friendly.
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4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
So comfy and cozy, and the staff were very helpful, thanks to Mas Noval for the help
2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
Location hotel close to Halim Airport and Whoosh Train Station, perfect.
1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Nice location in the city. Has alternative place for looking food
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Rindu W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The AC is not cold, everything else is okay.
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2 people find it helpful
F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is nice, cool and comfortable, I really like it.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
ira s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Thank God, I was quite satisfied staying at this hotel, the location is quite strategic, my HBD request was fulfilled, the staff was friendly, I was able to check in before 2 o'clock, the room was clean, the breakfast was varied and delicious, the downside was that yesterday the room key was problematic, hopefully it can be fixed soon.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Ira S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
G***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A wonderful and enjoyable stay, friendly and responsive staff, delicious and varied food.
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4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
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Exterior 4 Best Western Premier The Hive

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Overall Ratings & Reviews Best Western Premier The Hive

Traveloka (12,720)
Other sources (116)
8.4
Very Good
From 12,720 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.3

People often mention about Best Western Premier The Hive
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Staff Friendliness (204)
Ambiance (203)
Bedroom (203)
Room Space (197)
Accessibility (186)
Bathroom (183)
Variety (171)
Taste (164)
Family Friendly (163)
Hotel Area (163)
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Traveler Reviews Best Western Premier The Hive

Number of reviews per page
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40
Customer reviews
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
It's pleasant, the rooms are spacious and roomy. The food is quite good.
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Dian L.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
Location is great for meeting around MT Haryono or east Jakarta. Next to Halim Airport.
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Niki T. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My experience here was truly memorable, as I recently honeymooned here and found the service and hospitality from the Hive Hotel to be excellent. Thank you 🙏🏻
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Syahrani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The service is pretty good for all.
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Accommodation's Reply
21 Jun 2026
Dear Syahrini, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Fepi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice room, friendly staff, delicious breakfast... but why isn't there a welcome drink anymore?
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Accommodation's Reply
16 Jun 2026
Dear Fepi A, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the water is fast flowing, the view is good.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Need refreshment on the bed and bathroom.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Strategic location, comfortable, spacious, and fully equipped rooms. Swimming pool, delicious breakfast.
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+3
2 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Okay overall 😍 Suitable for families, the food is also delicious.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***K
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Some facilities and infrastructure need improvement, but so far everything is good.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great location, close to everything. Comfortable atmosphere and good service.
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4 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I've been here twice. It's very comfortable to bring the family. My kids love our staycations. The food is delicious, and the staff is very friendly.
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4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
So comfy and cozy, and the staff were very helpful, thanks to Mas Noval for the help
2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
Location hotel close to Halim Airport and Whoosh Train Station, perfect.
1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
M***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Nice location in the city. Has alternative place for looking food
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Rindu W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The AC is not cold, everything else is okay.
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2 people find it helpful
F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is nice, cool and comfortable, I really like it.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
ira s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Thank God, I was quite satisfied staying at this hotel, the location is quite strategic, my HBD request was fulfilled, the staff was friendly, I was able to check in before 2 o'clock, the room was clean, the breakfast was varied and delicious, the downside was that yesterday the room key was problematic, hopefully it can be fixed soon.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Ira S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
G***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A wonderful and enjoyable stay, friendly and responsive staff, delicious and varied food.
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4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Megawati Rahmat General Manager Best Western Premier The Hive
Number of reviews per page
20
40