Hotels in Karo Regency

Good hotel, checked in at night, only the staff at the reception has the problem. Two female staff at the reception should be trained and be more friendly. Also, if you can change the deposit system, it would be much better. Don't make it complicated for your guests.

They should have mentioned how small the room is for a king bed.

the view is great the shower runs so well the room is clean, unfortunately we stay on the third floor and the lift under construction. the menus are basic and some tasteless

Average 2-star hotel. Not suitable for its 2-star status. I made a reservation for a four bed family room, which was very disappointing. The condition of the unit is not well managed. Cockroaches and leeches and ants in the room and toilet. Cobwebs not cleaned. The reception by the female receptionist slightly alleviated the disappointment. Thank you for welcoming us as a family with warmth and sweet smiles.

It ' s okay. Good job mutiara hotel.

TV channel is not working at all, same as my experience last year. It means there is no improvement for the TV issues. Quite disappointed.

All is good, only little problem with the faucet.

Swimming pool like the kids pond in the afternoon no more privacy for the guest. The rest fantastic

Sangat bague, enak, view bagus, bersih dan mantul.

The rooms were overpriced. Not worth it. The parking was limited and not safe. I've parked beside the management office and my car tire was flattened. The hot water was not functioning. Our request to change rooms was also not being entertained. Please avoid this hotel.