Collection O Hotel Antara

In the room booked there were lots of bedbugs

The sheets were stained, and I don't know if they were clean or if they had been prepared long ago. They were only filled when I arrived. There were a lot of mosquitoes, so you should bring electric mosquito repellent, and there were a lot of small cockroaches, so you should bring magic chalk or insect spray. There was only one clean towel, and even that had to be requested at reception; they weren't provided in the room, along with soap, toothpaste, and a toothbrush. There was no daily room service, so my room and trash weren't cleaned. The TV didn't work.

The blankets weren't new, and there were no mats or towels. But the location was strategic.

The service was good, and the hotel is actually strategically located. The room was comfortable, the AC worked well, and there was a window for good air circulation, but no bath mat was provided. The pillowcases also seemed a bit unclean. And what was a bit disappointing was the bathroom, it was dirty. The floor was very slippery, but the toilet was still safe. When I first entered the room, it smelled of cigarettes, but after opening the window and a few days here, it gradually disappeared. The hallway and elevator were a bit stuffy and smelly. Breakfast was okay, but the second day I had a stomach ache from the fried rice.

Hopefully it will be better in the future.

It is understood that the hotel is in the middle of migration, but please take note of the cleanliness, especially in the toilet and room area. Mouldy toilet walls and glasses make people not feel comfortable staying there. Plus, perhaps the management could light up the hotel a bit. It feels gloomy at night, making it feel scary.

Every time I go to Jakarta, I always stay here.

My first experience in a hotel with terrible room cleanliness. I couldn't sleep all night because the bed was full of bed bugs, oh my God, my body was covered in bumps and itching. And the bugs kept coming out and sucking blood. Not to mention the many small cockroaches in the room, the bathroom exhaust was dead, and the lights were very dim. The staff was kind enough to replace the lights with brighter ones. There was no drinking water, soap, toothbrush, or even a bath mat, which I had to ask for first. 🥲

For a nice, good, clean hotel, the AC is cold, the only downside is that there are no towels and mats in front of the bathroom, they are not given from the start of check-in until the evening, they are not waited for, they are not delivered either, hopefully next time it will not be like that.

The ceiling in the room was moldy, the pillowcases hadn't been changed, there were lipstick marks, and the AC wasn't working. 🥲

Conditions did not match those listed in the application. No towels were provided (the reason was laundry), no toiletries (toothpaste, toothbrush, etc.), no mineral water, the bathroom was stuffy and smelly, the exhaust fan was also not working, many properties were damaged, the night light did not work, and the lighting was also inadequate. It seems the hotel is not well maintained. When it was time to check out, the receptionist was not on standby until I was called several times. For your information, check in to room 503.

Clean and comfortable place, easy access.

The place is clean, nice and comfortable.

The name has changed but the condition is still the same... Hopefully it can be improved even more, especially the cleanliness of the bathroom and the noise level.

The hotel room floor is not clean, the facilities are lacking, the comfort is lacking, how come there are no footwear?

no water and towels and very seeam

The room is full of fleas and cockroaches, the TV is broken, the WiFi is broken

A very disappointing stay. The room was extremely dim, with only two lights working (one downlight and one toilet light). The ceiling was moldy, and the toilet and shower area were also moldy and covered with mildew. The room had a strong damp/musty smell, and there were cockroaches, showing very poor cleanliness standards. The bed sheets and pillowcases were worn out, old, and should have been replaced long ago. They are no longer suitable for use by guests. The TV was not functioning at all. No drinking water was provided, not even basic mineral water. The shower had no water heater, which made the stay very uncomfortable. I checked in at 2:00 PM, but towels were only provided at 8:00 PM, with the excuse that they had run out of towels — completely unacceptable. No prayer mat was provided, despite this being a basic consideration for Muslim guests. Most importantly, the photos shared on Google do not reflect the actual condition of the room at all. The real situation is completely different and misleading. Overall, this was a very poor experience and not worth the money paid. Highly not recommended.

Actually, for a hotel in the center of Jakarta, it's quite worth it, but it's only suitable for transit because this room has cockroaches, not to mention the mattress is a bit itchy, some of the springs are coming out, the TV is just for display, but it's still okay.

It was fun, but the hotel facilities were lacking.. because the TV didn't work and the bathroom amenities were inadequate..