Harlys Residence

I've stayed here many times and found it very comfortable. However, the AC isn't cooling right now. Please have it serviced so I can rest more comfortably.

Not bad for the price. Location is OK.

Please reinstate the rule that you can leave your luggage at check-out. It's a shame that luggage can't be left at check-in anymore, as it's so busy now. Furthermore, the staff are unfriendly.

Why are the lights in the room all yellow and dim? Sorry, but it makes it look like a hotel, not really, with the dim yellow lights. White lights would be better. And when you turn it on, some lights go out, so you have to call the operator to get them fixed. There's no hair dryer provided, and you can't even borrow one. Even leaving your luggage for a short time is not allowed and there's a fee.

Friendly reception staff, dear housekeeping... God, I'm so proud, I'm so tired of seeing you guys work 😭

The location is very strategic, close to CP Mall, within walking distance. I would recommend it to everyone, hehe. Thank you.

Here, I always ask customers to provide feedback directly to the owner because the rules are so strict. We stayed for four nights in two rooms, a total of five people. Oddly, I had to take an extra bed for 200,000 rupiah per night in addition to the hotel room we'd already paid for. I happened to have some savings, but what if someone didn't have any? We were looking for cheap accommodation on a budget, but when we arrived, we had to pay for an extra bed, so the total for the room and extra bed was almost 3 million rupiah for four nights. We'd have been better off finding a nicer, more reliable accommodation. There were no rules. A second problem arose: We had to provide photocopies of everyone's ID cards. Why not just ask for our family cards? Third, we had to be careful with the bedsheets. If there were any stains, we'd have to pay compensation. I didn't accept that. I recorded a video from the moment we entered the room, and all the sheets had stains. If I didn't record the video, I'd have to pay compensation for the stains. Fourth, the guest's stay was until 11:00 PM. Staying after 11 PM requires payment. Fifth, the hotel is not responsible for lost items in the room. The management or owner needs to be flexible and humane. It's a shame for people staying there if they don't have enough money to add an extra bed for one person. This is especially true for those staying alone or with two people; it's fine, as it's just a matter of procedure. My advice to families with more than two people is to avoid staying here. The management and owner don't want to hear our reasons. Fortunately, the hotel staff, including security, housekeeping, and reception, are all kind and friendly. Please, the management or owner of Harlys, don't be so cruel to customers or employees just because they're rich. It's a shame for those who work sincerely for Harlys. Thank you.

Hopefully, we can provide the best for those who want to staycation here.

Highly recommended, friend. Reasonable price, clean too. Thank you for your service. Next time I have the chance to visit Jakarta, I'll definitely stay at Harlys again.

The service is the best, I hope I can stay here again.

Been staying here every time I go to Jakarta. The staff are always friendly, with an affordable price that comes with breakfast.

Comfortable place, close to the mall too... but unfortunately the AC is not cold, so the room feels hot.

Strategic location, lots of places to eat.

Masya Allah tabarakallah ☺️ No regrets booking the most comfortable hotel for the room, really good quality wifi

It's definitely worth it considering the hotel's central location. The staff is friendly and the cleanliness is decent. Unfortunately, the air conditioning isn't cooling well, and the TV remote is broken. Overall, it's a good option for those visiting West Jakarta.

The location is quite easy to find and close to public transportation access.

The accessibility and surrounding environment are plus points, however room maintenance and repair should be improved. Thanks.

The rooms are fragrant and clean. There are also plenty of snack stalls nearby, making it easy to satisfy your hunger.

Spacious bed, clean room & bathroom, comfortable room, cheap price, mineral water provided, free breakfast, delicious yellow rice... The short-haired ladies who work as cleaning service are very friendly 😍

It fits my budget... 😊 And I've stayed here many times. There are plenty of places to eat around the hotel... Only the AC isn't cold enough.. Everything else is okay.