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The best service from the check-in staff (Mr. Yuan) and room service (Mr. Agung HK). Thank you... continued success to Holiday Inn Express and Management.

The room was comfortable, albeit small, and included a welcome drink and free ice cream. Water was also provided at a dispenser near the lobby. The breakfast was quite varied and delicious. I would definitely stay here again.

The hotel staff is very friendly, the room cleanliness is very good, the breakfast is delicious and varied.

The security guard was very nice, willing to help with luggage and luggage. The receptionist was also very helpful.

Thanks for the hospitality—especially in the restaurant—shown to our special-needs child, who accidentally dropped a plate of food. The restaurant staff were very helpful.

Check-in was fast, the hotel staff was friendly, the room and toilet were very clean, the interior was very nice and comfortable, the location was close to the city center and easily accessible, and there were easy access to food nearby. Wi-Fi was also good. If I go back to Jakarta, I'll stay at the Yello Hotel.

The hotel staff is friendly, the rooms are clean, everyone is helpful, and the added bonus is the free shuttle to JIExpo. The hotel is recommended for both family vacations and business trips due to its proximity to JIExpo.👍🏻

The reception staff are friendly, both male and female. The security is good and responsive in handling issues. Keep it up.

The room was clean, the air conditioning was cool, and the amenities included a small refrigerator. The breakfast was delicious. I would stay here again if I were in Jakarta.

Great stay! The room was comfortable, clean, and well-maintained. What made the experience even more special was the thoughtful surprise from the staff; they prepared a birthday cake and a handwritten birthday note for me. It was such a lovely gesture that made my stay truly memorable. Thank you for the warm hospitality. Highly recommended!

Friendly service, and quick response when I lost my room key. The room was clean, the AC was cool, and the bathroom was spotless. It was worth it.

The staff is really great, friendly, and helpful with check-in. Check-out was very easy. The food is good, with a lot of variety. The location is really great, with lots of street food and easy access to everything. I love it, I'll come back again if I have time off in Jakarta. Hey, I'm using it!

Always love staying at Swiss-Belhotel; the next event will be staying there.

The hotel staff, from the entrance to the reception, are very kind and helpful to the guests' needs.

The breakfast food was amazing, everything was complete, and it was really delicious.

I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.

The hotel staff was very friendly and helpful from check-in to check-out. The room was clean and tidy, and the bathroom amenities were complete. We were very satisfied with our stay here.

A superior world-class hotel, the bathroom is beyond repair, with no rust on the shower hoses. The bathtub hasn't started to brown, and the wooden sink isn't old and hasn't started to peel. It's only 20 minutes from the station, perfect for an overnight flight.

I've never made a wrong choice. I always stay here for work because of the close access and excellent service.

I had a great experience staying here. The space was clean, well-maintained, and had everything I needed. The host was very helpful and easy to communicate with. The location was also strategic and easy to access. Overall, a very pleasant stay!

Highly recommended if you're planning a vacation here. With its aesthetically pleasing hotel, friendly and informative staff, and kid-friendly atmosphere, this hotel is a great choice.