Centurion Hotel Grand Akasaka

Good experience overall

The location of this hotel is outstanding—one of the best areas in Tokyo. The neighborhood is very safe, convenient, and provides easy access to many of the city's major attractions, restaurants, and transportation options. The staff were exceptionally helpful, courteous, and professional throughout our stay. They were always willing to assist and made us feel welcome. The only drawback was the size of the rooms, which are quite small. Initially, the room was too cramped for me and my son, so we had to change to a larger room. Fortunately, the staff handled the room change efficiently and made the process very easy. Overall, we had a very pleasant stay. The excellent location and outstanding service more than compensated for the small room size, and I would gladly recommend this hotel to anyone visiting Tokyo.

Super location next to the metro Asakusa-Mitsuke

Staff was terrible. We got bait and switch with the family room. With all our family listed, we were told kids don't count, so pay up for more beds. BEWARE!

Clean room great location and helpful staff

This was a great hotel. Its best feature is the location - easy access to 5 different metro lines and in a busy, safe, and active area with plenty of food options. The staff were excellent and always helpful. Be ready for the very small rooms, I think this will be the same for all hotels in Tokyo in this price range. We wanted to get a larger King room for my wife and I to share, but we determined that we could each get our own smaller single room (standard double?) for only a few hundred $$ more (over 7 days total), and we were much happier with the extra space and flexibility. The standard double room is like a cruise ship room - 2 people could squeeze in but there is not a lot of extra room for your luggage. The bed is up against the wall or window on 3 sides, the TV was in front of part of the window - blocking the view. There is a small refrigerator in a cabinet / desk combo area. One of our rooms had a smart TV, one room had an older TV with only 10 channels.

Great staff. Dated rooms

Everything was nice and clean

Great location. Took a while to get the AC to work but overall great experience.

Location was great, near restaurants and train station.

the only pro is the location. the actual place was nasty and smelt awful. Dirty and dusty. Comparable to a dirty motel in the US.

We booked Grand but was put into other building across the street Vintage. So, we had to go to another building to do laundry. Hall way deco needs to be fixed. But, other than that, staff in Grand is very nice and room is clean.

This hotel is Terrible, the room was dirty, smelly, the hotel overall was not like the pictures in Expedia. The location is close to a subway line, but the area is bad at nighttime. Not a place to stay with your family.

Very good kind personality grate

The staff at Centurion Grand Hotel are absolutely amazing! They treat you with a great amount of hospitality and kindness which put me at ease while traveling. I also thought that the room was sufficient in size and didn’t feel too cramped. Most importantly, this location is the key point of the hotel. It is less than a 5 minute walk from the Akasaka-Mitsuke line, which connects you to great shopping hubs like Shibuya and Ginza. I would highly recommend this hotel!

Niceeeeeeeeee

Offer a buffet breakfast option

Enjoyed our stay! Clean rooms! Friendly staff!

Great location. Easy to access metro. Hotel staff were friendly. Great nights sleep.

fantastic stay! the rooms were clean, and the staff were just lovely.