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We had a wonderful stay at Hotel Indigo Karuizawa. From the moment we arrived, the staff were incredibly warm, friendly, and attentive, making us feel truly welcome. The location is excellent, peaceful and beautiful, yet still convenient to explore Karuizawa.

Highly recommended 👍👍👍. Spacious room, very good service. Trip with family is very enjoyable

Extremely welcoming and good English speaking staff. The hotel goes out of their way to provide convenience for the guest. Complimentry food, wine and sake during the afternoon and evening is a great touch. I had requests including a flower bouquet for my wife on our honeymoon and all were met with a smile. Definitely the best run hotel I've encountered. Would 100% recommend.

The location is very strategic. We don’t have any difficulty finding restaurants, very close to Nagano station and only a minute away to Alpico bus stop. And one thing that we found special: the hotel provides pajamas that we can take one from the rack in front of the lift. That is lovely! Made me sleep soundly at night. All in all we had a great stay with Sotetsu Fresa Inn!

Affordable but superb, the room was clean, the staff friendly, and the services wow 👌

I didn't expect much from the hotel, but when I actually stayed there, I was very impressed. The hotel was clean, didn't look old, and had enough amenities as needed. Although the room was small, I was able to sleep with an impression. It's very close to the bus terminal and there are convenience stores nearby. I highly recommend staying here if you go to Matsumoto.

I had a truly wonderful stay at Hotel Courtland Nagano. The first thing that stood out was the exceptional hospitality; the staff were incredibly professional, warm, and went above and beyond to ensure a smooth check-in and stay. The room was spotlessly clean and very well-maintained, which is always my top priority. Moreover, the location is unbeatable, it is literally just a few steps away from Nagano Station, making it incredibly convenient for catching trains or exploring the city. Everything was perfect, and I couldn't have asked for a better experience. Highly recommended for anyone visiting Nagano!

Love it, in the centre of Ueda, and closed every where. Just 1 minute walk to Ueda station. You could use Shinkansen from here to Nagano or Tokyo. The room very clean, but small enough. And very comfortable. The staff very helpful