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friendly staff, cleanness is the best...great place near to shuttle bus and hankyu station, recommended for traveling or business 👍

What an amazing stay! Super beautiful hotel with the touch of Japanese tradition in so many aspects! Cleanliness is top-notch, friendliness and attentivity of the staff are amazing. Won't think twice to stay there again when I am in Kyoto next time!

The price was really good, and the room was quite spacious compared to others. The bathroom and amenities were complete. The hotel also has laundry service, which is convenient. There are Sevel, FM, and 24-hour restaurants like Sukiya and Matsuya within a 5–10 minute walk. It’s also quite close to the bus stop. Overall, very worth the price.

Staying at Hotel Tou Nishinotoin was the highlight of my trip. The staff provided world-class service, being incredibly attentive and helpful from the moment I arrived. The room was impeccably clean and beautifully designed, offering a perfect blend of modern comfort and serene aesthetics. The location is fantastic, tucked away in a peaceful neighborhood yet still very close to the main station and local attractions. If you are looking for a spotless, high-quality stay in Kyoto with exceptional service, this is the place to be. 10/10!

The hotel is clean and facilities are well maintained. Love the convenience of choosing our housekeeping service for the following day—we just need to make our housekeeping selection on the TV will do. Amenities can be taken from lift lobby area and their skin care products are awesome (Sekkisei brand). There is free snacks & drinks at certain timing of the day for the hotel guests to eat and chill in the restaurant to unwind after a long day. There is a Life supermarket directly under the hotel which is super convenient. Overall, this hotel is great!

Strategic location (very near to Umekoji-Kyotonishi station which is only 1 stop from Kyoto station). Another facility is the direct link loop bus (Emion Kyoto-Kyoto Station/the Thousand Kyoto) which stops at this hotel and the ticket for this bus is only 100 yen with the discount coupon from the hotel. The room is also spacious, and the toilet and the shower room are separated.

The hotel has a convenient location, near Kyoto Station and walking distance to the bus station. There is a convenience store right next door and the hotel offers free umbrellas on rainy days :D

I'm very satisfied with this hotel, the staff are very kind and friendly ✨ Everything is close by 😆 especially since yesterday there was the Gion Matsuri, just walk in front of the hotel 😆

Convenient and close to the station, makes traveling easy.

Satisfactory. The concierge is friendly. Clean

We enjoyed our stay in Mercure kyoto station. This hotel has great location (near kyoto station, near restaurants, near kyoto aquarium), the room is very clean, room is spacious enough for 2 adults & 1 kid, easy to fins the hotel.