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The hotel is clean and facilities are well maintained. Love the convenience of choosing our housekeeping service for the following day—we just need to make our housekeeping selection on the TV will do. Amenities can be taken from lift lobby area and their skin care products are awesome (Sekkisei brand). There is free snacks & drinks at certain timing of the day for the hotel guests to eat and chill in the restaurant to unwind after a long day. There is a Life supermarket directly under the hotel which is super convenient. Overall, this hotel is great!

The price was really good, and the room was quite spacious compared to others. The bathroom and amenities were complete. The hotel also has laundry service, which is convenient. There are Sevel, FM, and 24-hour restaurants like Sukiya and Matsuya within a 5–10 minute walk. It’s also quite close to the bus stop. Overall, very worth the price.

The place is very strategic, staffs are very friendly and helpful—besides being communicative and informative. Clean space and not inhumanely tiny.

Great location, near to train stations and plenty of places to eat, shop & experience the local culture. The room is spacious with a sofa and full-size bathtub. Every night each guest was entitled to 1 glass of wine/sake & free flow of coffee, matcha & hot chocolate 😊

friendly staff, cleanness is the best...great place near to shuttle bus and hankyu station, recommended for traveling or business 👍

Staying at Hotel Tou Nishinotoin was the highlight of my trip. The staff provided world-class service, being incredibly attentive and helpful from the moment I arrived. The room was impeccably clean and beautifully designed, offering a perfect blend of modern comfort and serene aesthetics. The location is fantastic, tucked away in a peaceful neighborhood yet still very close to the main station and local attractions. If you are looking for a spotless, high-quality stay in Kyoto with exceptional service, this is the place to be. 10/10!

The hotel's location is strategic, next to 711. It's near the bus stop and not far from the train station. Towels are changed daily. There's a coin laundry service. The rooms are a decent size. The staff is friendly. It's a really good stay here.

I'm very satisfied with this hotel, the staff are very kind and friendly ✨ Everything is close by 😆 especially since yesterday there was the Gion Matsuri, just walk in front of the hotel 😆

Satisfactory. The concierge is friendly. Clean

The staff was very friendly, the location is so strategic because it's near the train station, bus stop, and even a convenience store!

Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

A very recommended one! I really enjoyed staying at this hotel and will recommend it to my family and friends!