Phoenix Chalets

Vacation Rental
9.4
/10
Exceptional
6 reviews

What Guests Say About Their Stay

Masatoshi

10.0
/ 10
外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
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In the Area
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4690-2 Hokujo, Nagano, Kitaazumi, Chubu, Japan, 399-9301

Main Facilities

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Parking
WiFi
Staying at Phoenix Chalets is a good choice when you are visiting Hakuba-mura.
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What's around Phoenix Chalets

4690-2 Hokujo, Nagano, Kitaazumi, Chubu, Japan, 399-9301
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Exterior 2 Phoenix Chalets

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General


Near Happo-one Adam Gondola

Location


When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, a 2-minute drive from Hakuba Happo-One Ski Area and 8 minutes from Hakuba Goryu Ski Resort. This luxury vacation home is 4.8 mi (7.7 km) from Tsugaike Ski Resort and 0.1 mi (0.1 km) from Hakuba Ski Jumping Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Happo-One Ski Area - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Happo One Sakka Ski Lift - 1.1 km / 0.7 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Kurashita Onsen - 1.8 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Iwatake Onsen - 3.1 km / 1.9 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi
Hakuba Green Sports Park - 3.7 km / 2.3 mi

The nearest airports are:
Shinshu - Matsumoto Airport (MMJ) - 72.9 km / 45.3 mi
Haneda Airport (HND) - 295.7 km / 183.7 mi
Narita Intl. Airport (NRT) - 342.5 km / 212.8 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining


At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Rooms


Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Phoenix Chalets

Bar, Cafe and Lounge Phoenix Chalets
Bar, Cafe and Lounge
Entertainment Facility Phoenix Chalets
Entertainment Facility
Fitness Center Phoenix Chalets
Fitness Center
Lobby Phoenix Chalets
Lobby
Accommodation Services Phoenix Chalets
Accommodation Services

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Concierge

Transportation

  • Limited parking
  • Ski shuttle

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Phoenix Chalets

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
16:00 - 18:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: JPY 4500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, Unicode Support false, No rollaway/extra beds available, Property uses a professional cleaning service, Contactless check-in is available, No elevators

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Chalets
10
Another facilities in Phoenix Chalets
Luggage storage, Multilingual staff, Concierge, Limited parking, Ski shuttle

Frequently asked question in Phoenix Chalets

What are available facilities at Phoenix Chalets?
There are top facilites at Phoenix Chalets such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Chalets?
The standard check-in time at Phoenix Chalets is starting from 16:00 - 18:00 while the latest check-out time is at Before 10:00
Does Phoenix Chalets provide breakfast?
Yes, Phoenix Chalets provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Phoenix Chalets?
Phoenix Chalets is a 4.5-star hotel.
How many rooms are available at Phoenix Chalets?
Phoenix Chalets has 10 rooms in total.
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More Reviews from Other Guests in Phoenix Chalets

9.4
Exceptional
From 6 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

7.0

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Traveler Reviews Phoenix Chalets

Number of reviews per page
20
40
Top reviews
Masatoshi
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
TAKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

施設も新しく非常に快適でした。
K.Takahashi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Phoenix Chalets

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 6 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Chalets

Number of reviews per page
20
40
Top reviews
Masatoshi
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

外資系かな?と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました! 焼き鳥屋さんのお料理もとても美味しかったです!
TAKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

施設も新しく非常に快適でした。
K.Takahashi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
You’ve read all the top reviews.
Number of reviews per page
20
40