DoubleTree by Hilton Kuala Lumpur

Nice place friendly staff lovely pool

Amazing and helpful staff , lovely breakfast and nice rooms .

Great

Can have more options for breakfast. Itvwas repeated every alternate days

clean room comfortable bed

It was my second time staying at this hotel, as I really enjoyed my first visit. The location is great and convenient—just a 15-minute walk to the Twin Towers. The rooms are excellent, and the hotel itself is well positioned, with a good selection of restaurants on the ground floor and a grocery shop on the -1 level. The breakfast is absolutely incredible—you would need to spend at least a month there to try everything, with options including Malay, Indian, and Chinese cuisine.

Everything was great from the moment we ariived until the day before our checkout. The day before our checkout I spoke to your desk staff and they said of course sir we can provide take away breakfast at 04:30 on checkout day. On checkout day at 04:40 I ask for my take away breakfast and was told sorry sir there is no record of your breakfast request. At which point I left. Very sad.

Breakfast is good

The air freshener in the lifts was so strong it made me nauseous being in such a small space with such a strong scent

We had a wonderful stay at DoubleTree by Hilton Kuala Lumpur. The staff were welcoming and helpful and the rooms were clean and comfortable. What really stood out was the large breakfast buffet, lots of delicious options to start the day! A special mention to Hairul, who was a friendly and attentive waiter. The location was convenient, making it easy to explore the city. Highly recommend this hotel for a great stay in Kuala Lumpur!

Great hotel central nice restaurant and lots to do around the hotel

Modern and clean hotel. Good locations walk in 10 mins to klcc golden triangle.

We had multiple issues with our stay - in our room the rainfall shower head didn’t work, and water leaked on the floor where we had to block it with multiple towels. The water was not warm enough. The design of the hand wash basin was poor, where water leaked behind the sink. There were moths behind the screen which goes in between the bathroom and bedroom. There was also a damp smell in the bed. There aren’t any windows to open in the room so the room isn’t well ventilated, even when using the air con. The rooms do not look like the pictures online. We informed staff and this was not followed up with until our last night where they offered to send an engineer, but there was not point as we were about to leave. There was also a planned power outage during our stay which we should’ve been told about before we arrived so that we could have the option to book another hotel instead. Staff gave us a complimentary free dinner one night, but we would’ve preferred compensation. Very disappointing stay for a double tree hotel, and would not stay again. The only enjoyable part was the breakfast and the kind staff there

Very fresh with too many options

There were many kinds of food in breakfast and it was fun and delicious. Front staff was very kind when I arrived to hotel very early.

First of all my room was not ready for check in until 3:40 pm local time. My family had to repeatedly go to lobby to check if room was ready. Toilet in room made noise all night and trains passing by my room disturbed my sleep. Lobby area was filthy.

The property is nice accept the the swimming pool area where there was only less than 14 lounge chairs and none were available.

Top notch service! We also loved that it’s above the mall so we can get some groceries or shopping done. Loved that it’s beside the Ampang Park RapidKL so it’s easy to get around and since it’s not exactly in the middle of the city centre, the jam is bearable.

Amazing ubication is perfect

Plenty to choose from for breakfast Room was spotless Shopping centre within the building was an advantage with everything from kfc,supermarket and restaurants