Ruby True Hotel

The property has potential but is quite outdated and is extremely cold during the night.

Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.

We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.

Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.

Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.

Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.

Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.

Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.

Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.

Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.

We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.

This hotel was more than we expected. The room was clean and spacious. I and my wife really love the hotel manager Wah Wah and the staff. They were extremely helpful. We suggest the cultural show during dinner in Amata (from 7:15 pm to 8:30 pm). Great experience. For the restaurant, try The Moon. Excellent food. e-bikes can be rent and it is very useful to travel around. It could be difficult for some to ride. Hot-air balloon ride is also a great experience. The manager arranged a boat for only two of us to watch the sun set in Irrawaddy river near Bagan. It costs around 12 US$ for the whole trip and we feel very special. Amazing experience. Strongly recommended. We will stay in this hotel again.

I have not words to express my gratitude to the hotel manager Ms. Wah Wah, I still miss her a lot., What a such nice person very sweet, and friendly. She all members of the hotel staff made me feel atl at home immediately. The hotel is great, the location amazing, if you want to move, you just need to rent a motorbike. The hotel is lovely and quiet a place to relax after visiting all the temples. I will go back with my 2 daughters next summer. One thing I want to mention about Wah Wah, she prepared for me breakfast to go, and she was waiting for me at 4 am at the main lobby when I was waiting for the OK bus on my route to Mandalay. Thanks so much to you and all the staffs people at the hotel. AMAZING STAY

Our room did not resemble the photos on line and the bathroom looked like an old totally unmaintained 1959’s motel. We are not fussy and not snobs but that place was rough. We left after 15 minutes and let them keep our 3 days payment.

My wife and I stayed at Ruby True hotel for 3 nights during our trip to Bagan. We arrived a little before lunch after taking the train from Yangon and they allowed us an early check-in, which was nice and convenient for us. The hotel rooms are quaint cottage-style rooms with thatched wooden walls. The grounds of the hotel are really beautiful and tranquil. Service at the hotel is amazing, we were immediately welcomed by the hotel manager/owner Wawa, who is so friendly and helpful about everything. We actually ate all of our meals in Bagan at the Ruby True restaurant because we were tired after visiting so many temples in the sun, and because the food is really excellent! Highlights were the various curries and tom yum gom soup. Prices at the hotel restaurant are also really good. The location is in New Bagan, as with most hotels in the area, so transportation by driver or ebike is recommended to visit the temples. One recommendation to travelers to Myanmar and SE Asia generally - bring a mosquito net for your bed! There were a bunch of mosquitos around that got into the room at times but we had no problem with it and got no bites because we hung a mosquito net. As mosquitos in Myanmar can sometimes carry diseases like Zika or even malaria, take care to protect yourself and don't expect hotels to provide nets, they generally do not! Overall we had a great stay and would highly recommend Ruby True but again reminding visitors - Bring your own mosquito net!

Amazing staff and service level. Great breakfasts quiet location beautiful grounds. Facility is older but well maintained

I found the staff helpful and the room comfortable. There is a little veranda outside each room and meals are served in a pleasant garden. All services are available.

It was great. The staff is very friendly. The breakfast is nice. The bedroom and shower is OK. It is what it is. It is what you pay for.

Ruby True was a fantastic place to stay. Very clean rooms, quiet and it was great to sit on the balcony in the evenings and just enjoy a bit of peace. If you are going there thinking you will get 5 star luxury then this is not the place for you. Rooms are basic and dated (which add to the charm) and water pressure is not great, but you have a peaceful location that is clean. I would recommend they update the bathrooms though. Staff are fantastic, breakfast was a set meal and very tasty, wah wah and her staff were extremely helpful and nothing was ever too much. They will help you with anything that you need. I liked the fact we were away from the shops and restaurants especially after a busy day sight seeing. However, there are great restaurants only 10-15 mins walk away. I got an e-bike that wah wah sorted out for me. I recommend getting the newer ones that they can get you from across the road as the wheels have a lot more grip. The road coming into the property is very dusty and I really struggled on the old e-bikes. They also organised a taxi for me and this was absolutely brilliant as I did not have to worry about not falling off the e-bike. The drivers name was 'ozil' (this is how he pronounced it). He took me all over and showed me some great places and explained some of the history. All in all a magical trip and Ruby True Hotel added to the experience!

Lovely garden setting, nice people and very clean and comfortable bed