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Cozy. Very gentle and helpful staff

酒店整體都好。早餐非常一般。選擇不多對比起酒店級數不相對。有一位女服務只叫您參加酒店團，租酒店車。態度過份咗。

3泊しました。ブーゲンビリアの花棚がきれいでした。体調が悪かったので、特別におかゆを作ってくださいました。感謝。ホテルのタクシーを利用すると観光に便利。女将さん（？）がフレンドリーでした。レストランのある所まで10分ぐらい、夜道は真っ暗でしたので、タクシーを利用すべきでしょう。食事中待ってもらっても1000円ぐらい。

The property has potential but is quite outdated and is extremely cold during the night.

Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.

We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.

Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.

Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.

Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.

エアコン、冷蔵庫、給湯は問題なしです。バスタブはありがたかった。タオルに少しだけ汚れが残っていました。気にする人は気にするかもしれません。

평범한 리조트가 사장님의 서비스력으로 특급업그레이드 되는 신기한 경험을 느끼실수 있습니다. wawa 사장님 짱! 시내 외곽지라 조용하고 정원이 예쁜 고즈넉한 곳입니다.

We had lovely 2 days in wonderful Bagan and in particular at Ruby True Hotel. The Hotel manger and the entire staff is really kind and fullfills all whishes. A eScooter was provided to us directly after our arrival at 5h30 am (!) to see the sunrise and we received a room also well early and before official check-in. Perfect!

Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.

Wawa是親切且萬能的，住這裡是非常棒的選擇！

酒店員工非常親切，幫助了很多

Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.

Wir waren die einzigen Gäste! Trotzdem war die freundliche und sehr aufmerksame Besitzerin sehr bemüht und hilfsbereit, um uns den Aufenthalt so angenehm wie möglich zu gestalten. Die Zimmer sind ordentlich und von einer akzeptablen Größe mit einer dazugehörigen Terrasse. Sehr ruhige Lage, da sich das Ruby True am Rande des Ortes befindet. Das Frühstück war sehr gut und das Personal sehr bemüht.

酒店服务员很好，由其老板娘亲力亲为，视客户如已，我们去到还升级房间，环境清静，早餐丰富，价格实惠！值得推荐

Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.