Ruby True Hotel

Hotels
9.1
/10
Exceptional
93 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.

Anasuya

10.0
/ 10
We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.

Verified traveler

10.0
/ 10
Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
In the Area
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Myat Lay Road, New Bagan, Bagan, Mandalay, Myanmar, 11221

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Ruby True Hotel is a hotel is located at New Bagan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ruby True Hotel

Myat Lay Road, New Bagan, Bagan, Mandalay, Myanmar, 11221
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Lobby Ruby True Hotel
Lobby 2 Ruby True Hotel

Discover More About Ruby True Hotel

Discover Your Perfect Stay at Ruby True Hotel in Mandalay

Welcome to Ruby True Hotel, your gateway to an unforgettable experience in the heart of Myanmar's enchanting Mandalay Region. We pride ourselves on offering a blend of comfort, convenience, and authentic local charm, making Ruby True Hotel the ideal choice for both leisure and business travelers. Whether you're seeking a tranquil retreat or a vibrant base to explore the wonders of Mandalay, our dedicated team is here to ensure your stay is nothing short of exceptional. Room rates at Ruby True Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ruby True Hotel Location

Nestled in the vibrant city of Mandalay, Ruby True Hotel is strategically situated at Myat Lay Road, New Bagan, Bagan, Mandalay, Myanmar, 11221. This prime location places you just a short distance from the bustling city center, offering easy access to the region's most captivating sights and sounds. For those arriving by air, the hotel is conveniently located approximately 45 minutes from Mandalay International Airport, with various transportation options readily available. The atmosphere surrounding Ruby True Hotel is one of serene elegance, offering a peaceful escape from the everyday while remaining close to the pulse of Mandalay's cultural heart. You'll find yourself within easy reach of local markets, historical temples, and the majestic Irrawaddy River, allowing for effortless exploration and immersion into the local way of life.

Ruby True Hotel Facilities & Services

Facilities for guests at Ruby True Hotel are designed to enhance your comfort and convenience throughout your stay. We are committed to providing a comprehensive range of services to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip.
  • A well-equipped fitness center to maintain your workout routine.
  • On-site dining options offering a taste of local and international cuisine.
  • 24-hour front desk assistance for any inquiries or requests.
  • Concierge services to help you plan your excursions and activities.
  • Daily housekeeping services to ensure a clean and comfortable environment.
  • Secure on-site parking facilities, available free of charge for all guests.
  • Business center facilities for our corporate travelers.
  • Luggage storage services for your convenience.

Ruby True Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Ruby True Hotel range from cozy and comfortable to elegantly spacious, ensuring a perfect fit for your stay.
  • Deluxe Room:

    Offering a comfortable retreat with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Superior Room:

    A well-appointed room providing essential amenities for a pleasant stay, with city views. Available in non-smoking.
  • Executive Suite:

    For those seeking extra space and luxury, our Executive Suites offer enhanced amenities and panoramic city views. Features a separate living area and a bathtub. Available in non-smoking.
  • Family Room:

    Ideal for families traveling together, these spacious rooms provide ample space and comfort, often with garden views. Available in non-smoking.
Please note that all rooms are designated as non-smoking. While we do not currently offer pet-friendly rooms, we are happy to assist with any special requests you may have.

Ruby True Hotel Dining & Restaurants

Savor a delightful culinary journey at Ruby True Hotel. Our on-site dining establishments offer a diverse range of flavors to tantalize your taste buds.
  • The Ruby Restaurant:

    Our main dining venue, serving a delectable breakfast buffet from 6:30 AM to 10:00 AM. For lunch and dinner, enjoy a selection of authentic Burmese dishes and international favorites. Estimated price per person for lunch/dinner is approximately 15,000 - 25,000 MMK. Operating hours are from 6:30 AM to 10:00 PM.
  • The Sapphire Lounge:

    A cozy spot to unwind with a cup of coffee or enjoy light snacks and refreshing beverages. Open daily from 10:00 AM to 8:00 PM.

Ruby True Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Mandalay by exploring the captivating attractions surrounding Ruby True Hotel.
  • Mandalay Hill:

    Ascend this iconic hill for breathtaking panoramic views of the city and its surroundings, especially at sunset.
  • Kuthodaw Pagoda:

    Known as the "world's largest book," this magnificent pagoda complex houses thousands of inscribed stone tablets.
  • Shwenandaw Monastery:

    A stunning example of traditional Burmese architecture, this intricate wooden monastery offers a glimpse into royal life.
  • U Bein Bridge:

    Take a leisurely stroll across the world's longest teak bridge, particularly picturesque at sunrise or sunset.
  • Mandalay Palace:

    Explore the reconstructed royal palace, a symbol of Mandalay's historical significance.
If you are looking for other activities around Ruby True Hotel, check out the best deals on Traveloka: Recommended activities in Mandalay!

How to Get to Ruby True Hotel from the Airport

Navigating your way to Ruby True Hotel from Mandalay International Airport is straightforward, with several convenient options available. The airport transfer service of Ruby True Hotel can be arranged for a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. The estimated cost is around 30,000 - 40,000 MMK, depending on the vehicle type.
  • Metered Taxis:

    Metered taxis are readily available outside the airport terminal. Ensure the meter is used for a fair fare. The journey typically takes about 45 minutes and may cost between 25,000 - 35,000 MMK.
  • Ride-Hailing Services:

    Local ride-hailing services can also be a convenient option for getting to the hotel. Fares are generally competitive with metered taxis.
For those seeking pre-booked convenience, exploring airport transfer services is highly recommended.

Summary of Why You Should Choose to Stay at Ruby True Hotel

Choosing Ruby True Hotel for your Mandalay adventure means opting for comfort, convenience, and an authentic local experience. With excellent room availability at Ruby True Hotel, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in a vibrant yet peaceful area, offering easy access to key attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation.
  • Excellent Facilities:

    Enjoy amenities like a swimming pool, fitness center, and on-site dining.
  • Warm Hospitality:

    Our dedicated staff are committed to making your stay memorable.
  • Convenient Access:

    Easy transportation links to and from the airport and around the city.
Ready to experience the best of Mandalay? Booking Ruby True Hotel is simple and secure. We encourage you to explore your options and secure your preferred dates. For the best rates and a seamless booking process, consider booking through Traveloka. Book budget hotels in Mandalay Region and discover the charm of Myanmar. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Ruby True Hotel

Bar, Cafe and Lounge Ruby True Hotel
Bar, Cafe and Lounge
Swimming Pool Ruby True Hotel
Swimming Pool
Entertainment Facility Ruby True Hotel
Entertainment Facility
Functional Hall Ruby True Hotel
Functional Hall
Common Space Ruby True Hotel
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Outdoor pool
  • Garden
  • Pool sun loungers

Transportation

  • Limo or town car service
  • Airport transfer
  • Bicycle rental

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Accommodation Policy & General Information in Ruby True Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ruby True Hotel
38
Number of floors in Ruby True Hotel
1
Another facilities in Ruby True Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Ruby True Hotel

What are available facilities at Ruby True Hotel?
There are top facilites at Ruby True Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ruby True Hotel?
The standard check-in time at Ruby True Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ruby True Hotel provide breakfast?
Yes, Ruby True Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ruby True Hotel?
Ruby True Hotel is a 3.0-star hotel.
How many floors does Ruby True Hotel have?
Ruby True Hotel has 1 floors.
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More Reviews from Other Guests in Ruby True Hotel

Overall Ratings & Reviews Ruby True Hotel

Traveloka (1)
Other sources (92)
9.2
Exceptional
From 92 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ruby True Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

The property has potential but is quite outdated and is extremely cold during the night.
John
icon-
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.
Read More
Anasuya
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Christel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
Read More
KevinTan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
George
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
B Tuyet
icon-with Partner
with Partner
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
Read More
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.
Read More
David
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

This hotel was more than we expected. The room was clean and spacious. I and my wife really love the hotel manager Wah Wah and the staff. They were extremely helpful. We suggest the cultural show during dinner in Amata (from 7:15 pm to 8:30 pm). Great experience. For the restaurant, try The Moon. Excellent food. e-bikes can be rent and it is very useful to travel around. It could be difficult for some to ride. Hot-air balloon ride is also a great experience. The manager arranged a boat for only two of us to watch the sun set in Irrawaddy river near Bagan. It costs around 12 US$ for the whole trip and we feel very special. Amazing experience. Strongly recommended. We will stay in this hotel again.
Read More
David
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

I have not words to express my gratitude to the hotel manager Ms. Wah Wah, I still miss her a lot., What a such nice person very sweet, and friendly. She all members of the hotel staff made me feel atl at home immediately. The hotel is great, the location amazing, if you want to move, you just need to rent a motorbike. The hotel is lovely and quiet a place to relax after visiting all the temples. I will go back with my 2 daughters next summer. One thing I want to mention about Wah Wah, she prepared for me breakfast to go, and she was waiting for me at 4 am at the main lobby when I was waiting for the OK bus on my route to Mandalay. Thanks so much to you and all the staffs people at the hotel. AMAZING STAY
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paul b.
icon-with Partner
with Partner
2.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Our room did not resemble the photos on line and the bathroom looked like an old totally unmaintained 1959’s motel. We are not fussy and not snobs but that place was rough. We left after 15 minutes and let them keep our 3 days payment.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

My wife and I stayed at Ruby True hotel for 3 nights during our trip to Bagan. We arrived a little before lunch after taking the train from Yangon and they allowed us an early check-in, which was nice and convenient for us. The hotel rooms are quaint cottage-style rooms with thatched wooden walls. The grounds of the hotel are really beautiful and tranquil. Service at the hotel is amazing, we were immediately welcomed by the hotel manager/owner Wawa, who is so friendly and helpful about everything. We actually ate all of our meals in Bagan at the Ruby True restaurant because we were tired after visiting so many temples in the sun, and because the food is really excellent! Highlights were the various curries and tom yum gom soup. Prices at the hotel restaurant are also really good. The location is in New Bagan, as with most hotels in the area, so transportation by driver or ebike is recommended to visit the temples. One recommendation to travelers to Myanmar and SE Asia generally - bring a mosquito net for your bed! There were a bunch of mosquitos around that got into the room at times but we had no problem with it and got no bites because we hung a mosquito net. As mosquitos in Myanmar can sometimes carry diseases like Zika or even malaria, take care to protect yourself and don't expect hotels to provide nets, they generally do not! Overall we had a great stay and would highly recommend Ruby True but again reminding visitors - Bring your own mosquito net!
Read More
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Amazing staff and service level. Great breakfasts quiet location beautiful grounds. Facility is older but well maintained
Barbara
10.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

I found the staff helpful and the room comfortable. There is a little veranda outside each room and meals are served in a pleasant garden. All services are available.
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

It was great. The staff is very friendly. The breakfast is nice. The bedroom and shower is OK. It is what it is. It is what you pay for.
Verified traveler
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Ruby True was a fantastic place to stay. Very clean rooms, quiet and it was great to sit on the balcony in the evenings and just enjoy a bit of peace. If you are going there thinking you will get 5 star luxury then this is not the place for you. Rooms are basic and dated (which add to the charm) and water pressure is not great, but you have a peaceful location that is clean. I would recommend they update the bathrooms though. Staff are fantastic, breakfast was a set meal and very tasty, wah wah and her staff were extremely helpful and nothing was ever too much. They will help you with anything that you need. I liked the fact we were away from the shops and restaurants especially after a busy day sight seeing. However, there are great restaurants only 10-15 mins walk away. I got an e-bike that wah wah sorted out for me. I recommend getting the newer ones that they can get you from across the road as the wheels have a lot more grip. The road coming into the property is very dusty and I really struggled on the old e-bikes. They also organised a taxi for me and this was absolutely brilliant as I did not have to worry about not falling off the e-bike. The drivers name was 'ozil' (this is how he pronounced it). He took me all over and showed me some great places and explained some of the history. All in all a magical trip and Ruby True Hotel added to the experience!
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Lovely garden setting, nice people and very clean and comfortable bed
Number of reviews per page
20
40

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Exterior 4 Ruby True Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ruby True Hotel

Traveloka (1)
Other sources (92)
9.2
Exceptional
From 92 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ruby True Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

The property has potential but is quite outdated and is extremely cold during the night.
John
icon-
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.
Read More
Anasuya
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Christel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
Read More
KevinTan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
George
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
B Tuyet
icon-with Partner
with Partner
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
Read More
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.
Read More
David
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

This hotel was more than we expected. The room was clean and spacious. I and my wife really love the hotel manager Wah Wah and the staff. They were extremely helpful. We suggest the cultural show during dinner in Amata (from 7:15 pm to 8:30 pm). Great experience. For the restaurant, try The Moon. Excellent food. e-bikes can be rent and it is very useful to travel around. It could be difficult for some to ride. Hot-air balloon ride is also a great experience. The manager arranged a boat for only two of us to watch the sun set in Irrawaddy river near Bagan. It costs around 12 US$ for the whole trip and we feel very special. Amazing experience. Strongly recommended. We will stay in this hotel again.
Read More
David
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

I have not words to express my gratitude to the hotel manager Ms. Wah Wah, I still miss her a lot., What a such nice person very sweet, and friendly. She all members of the hotel staff made me feel atl at home immediately. The hotel is great, the location amazing, if you want to move, you just need to rent a motorbike. The hotel is lovely and quiet a place to relax after visiting all the temples. I will go back with my 2 daughters next summer. One thing I want to mention about Wah Wah, she prepared for me breakfast to go, and she was waiting for me at 4 am at the main lobby when I was waiting for the OK bus on my route to Mandalay. Thanks so much to you and all the staffs people at the hotel. AMAZING STAY
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paul b.
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with Partner
2.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Our room did not resemble the photos on line and the bathroom looked like an old totally unmaintained 1959’s motel. We are not fussy and not snobs but that place was rough. We left after 15 minutes and let them keep our 3 days payment.
Alexander
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with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

My wife and I stayed at Ruby True hotel for 3 nights during our trip to Bagan. We arrived a little before lunch after taking the train from Yangon and they allowed us an early check-in, which was nice and convenient for us. The hotel rooms are quaint cottage-style rooms with thatched wooden walls. The grounds of the hotel are really beautiful and tranquil. Service at the hotel is amazing, we were immediately welcomed by the hotel manager/owner Wawa, who is so friendly and helpful about everything. We actually ate all of our meals in Bagan at the Ruby True restaurant because we were tired after visiting so many temples in the sun, and because the food is really excellent! Highlights were the various curries and tom yum gom soup. Prices at the hotel restaurant are also really good. The location is in New Bagan, as with most hotels in the area, so transportation by driver or ebike is recommended to visit the temples. One recommendation to travelers to Myanmar and SE Asia generally - bring a mosquito net for your bed! There were a bunch of mosquitos around that got into the room at times but we had no problem with it and got no bites because we hung a mosquito net. As mosquitos in Myanmar can sometimes carry diseases like Zika or even malaria, take care to protect yourself and don't expect hotels to provide nets, they generally do not! Overall we had a great stay and would highly recommend Ruby True but again reminding visitors - Bring your own mosquito net!
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Brian
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with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Amazing staff and service level. Great breakfasts quiet location beautiful grounds. Facility is older but well maintained
Barbara
10.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

I found the staff helpful and the room comfortable. There is a little veranda outside each room and meals are served in a pleasant garden. All services are available.
Daniel
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with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

It was great. The staff is very friendly. The breakfast is nice. The bedroom and shower is OK. It is what it is. It is what you pay for.
Verified traveler
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Ruby True was a fantastic place to stay. Very clean rooms, quiet and it was great to sit on the balcony in the evenings and just enjoy a bit of peace. If you are going there thinking you will get 5 star luxury then this is not the place for you. Rooms are basic and dated (which add to the charm) and water pressure is not great, but you have a peaceful location that is clean. I would recommend they update the bathrooms though. Staff are fantastic, breakfast was a set meal and very tasty, wah wah and her staff were extremely helpful and nothing was ever too much. They will help you with anything that you need. I liked the fact we were away from the shops and restaurants especially after a busy day sight seeing. However, there are great restaurants only 10-15 mins walk away. I got an e-bike that wah wah sorted out for me. I recommend getting the newer ones that they can get you from across the road as the wheels have a lot more grip. The road coming into the property is very dusty and I really struggled on the old e-bikes. They also organised a taxi for me and this was absolutely brilliant as I did not have to worry about not falling off the e-bike. The drivers name was 'ozil' (this is how he pronounced it). He took me all over and showed me some great places and explained some of the history. All in all a magical trip and Ruby True Hotel added to the experience!
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Elizabeth
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with Partner
8.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Lovely garden setting, nice people and very clean and comfortable bed
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