Hotel H2O

Hotels
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7.9
/10
Pleasant
1,234 reviews

What Guests Say About Their Stay

Sally C.

9.7
/ 10
We had a very pleasant stay in the hotel. Staff were so accommodating and welcoming. Hotel was so clean and hallways smells so sweet. We will surely come back again.

Joan B.

8.5
/ 10
The staff are accommodating. Relaxing ambiance.

Jona C. S.

9.7
/ 10
Me and my hubby really enjoy our stay in the hotel there are so much fun to do because it is within the manila ocean park, we love the ambiance of the room, friendly staff and nice services. Thus, we are planning to stay here again together with our family by this year. Thumbs up!

Maria C. M.

10.0
/ 10
Comfortable bed, great view of the bay.

Allan Dalangin

10.0
/ 10
Awesome place to stay close to everything. Friendly stafff and beautiful rooms.
In the Area
See Map
Luneta, (Behind the Quirino Grandstand), Manila Bay, Manila, Metro Manila, Philippines, 1000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel H2O is a good choice when you are visiting Manila Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel H2O

Luneta, (Behind the Quirino Grandstand), Manila Bay, Manila, Metro Manila, Philippines, 1000
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Lobby Hotel H2O
Lobby 2 Hotel H2O

Discover More About Hotel H2O

General
Near Rizal Park

Location
With a stay at Hotel H2O in Manila (Ermita), you'll be steps from Manila Bay and 8 minutes by foot from Rizal Park. This family-friendly hotel is 0.5 mi (0.8 km) from U.S. Embassy and 3.9 mi (6.4 km) from SM Mall of Asia.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Manila Bay - 0.2 km / 0.1 mi
Quirino Grandstand - 0.3 km / 0.2 mi
Rizal Park - 0.7 km / 0.4 mi
U.S. Embassy - 0.8 km / 0.5 mi
St. Luke's Medical Center Extension Clinic - 1.2 km / 0.8 mi
Baywalk - 1.3 km / 0.8 mi
Manila Doctors Hospital - 1.4 km / 0.8 mi
Robinson's Place - 1.4 km / 0.9 mi
San Agustin Church - 1.5 km / 1 mi
SM City Manila - 1.8 km / 1.1 mi
University of the Philippines-Manila - 1.9 km / 1.2 mi
Manila Cathedral - 1.9 km / 1.2 mi
Fort Santiago - 2 km / 1.2 mi
Manila Metropolitan Theatre - 2.2 km / 1.4 mi
Philippine General Hospital - 2.3 km / 1.5 mi

The preferred airport for Hotel H2O is Ninoy Aquino Intl. Airport (MNL) - 10.7 km / 6.6 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride on the shuttle (surcharge), which operates within 10 meters.

Business Facilities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Manila? This hotel has 4413 square feet (410 square meters) of space consisting of a conference center and 10 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at the Makan Makan Food Village, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Hotel H2O

Entertainment Facility Hotel H2O
Entertainment Facility
Functional Hall Hotel H2O
Functional Hall
Common Space Hotel H2O
Common Space
Lobby Hotel H2O
Lobby
Accommodation Services Hotel H2O
Accommodation Services

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Smoking area
  • Parking

Transportation

  • Area shuttle with surcharge
  • Valet parking (surcharge)

Business Facilities

  • Conference center
  • Conference rooms

Hotel Services

  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel H2O

Important Note
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Free in-room WiFi has a 2-device limit.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately PHP 600 for adults and PHP 600 for children
  • Self parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, On bay, Noise-free rooms not guaranteed, Car recommended, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel H2O
147
Number of floors in Hotel H2O
2
Another facilities in Hotel H2O
Safety deposit box, Coffee shop, Coffee/tea in lobby, Banquet, Smoking area

Frequently asked question in Hotel H2O

What are available facilities at Hotel H2O?
There are top facilites at Hotel H2O such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel H2O?
The standard check-in time at Hotel H2O is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel H2O provide breakfast?
Yes, Hotel H2O provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel H2O?
Hotel H2O is a 4.0-star hotel.
How many floors does Hotel H2O have?
Hotel H2O has 2 floors.
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More Reviews from Other Guests in Hotel H2O

Overall Ratings & Reviews Hotel H2O

Traveloka (233)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel H2O

Number of reviews per page
20
40
Top reviews
Ma Kristine
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It's still amazing the aqua rooms .but sadly it has deteriorated through the years.the hotel pool now is shared with the public ocean park pool water is not as clean .Staff is overwhelmed by hotel guests that there is no clear communication I left my hotel key for a family member who was coming in late and staff apparently didn't endorsed to the next shift.
Read More
Jason
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The overall stay wasn’t very good. Breakfast isn’t included unless you pay a hefty price every morning, the front desk ladies speak to you like AI robots never actually answering any questions, and if you want to use the “pool” you need to make a reservation, give them a ton information, then they give you a ticket and a wristband and a bunch of other nonsense, and there really isn’t even a pool. It’s a little kit water park that’s like 2 feet deep everywhere. Pretty dissatisfied with the whole experience. Wish I would’ve stayed somewhere else.
Read More
Brigette
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay experience, room is spacious
Janet
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They have nice room but the hotel lobby is at the 3rd floor, there is no elevator only ramp, no valet parking so when you have kids with stroller you have to push it up using the ramp. Their having renovation with the hallway on the 2nd floor so it doesnt look good but hopefully it will when its done.
Leilani
icon-with Friends
with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s okay place
Bernadette
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel h20 had good service when i checked in with my fam at the luxury room. But the bathroom floor seemed not scrubbed well, I almost trip bec it was slippery. The hallway leading to our room was carpeted and had a musty damp odor. We had our brrakfast at @makan makan on the second floor, the food was not something you crave for. It doesnt have the semi luxury vibe, it gave like a carinderia rather. The view of the morning where the outdoor seating of the restaurant, was a view of the ships and dark water, looked like polluted and doesnt give you the mood to eat. When we arrived, the elevator wasnt working. Thw swimming pool floor’s painting was chipping and my niece bumped her foot and it wasnt good to swim in a pool mixed with chipped painting. Staffs were great.
Read More
Michael
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and maintained
Elaine
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, up to date rooms. Accommodating, friendly staff. Aquarium & water show adjacent to hotel. Walkable location to Rizal Park.
JHUNELYN
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I love everything in this place! Excellent place to stay
Katerina
icon-with Children
with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The pool was terrible! Getting to the pool, going about the pool, the pool itself was terrible! Not clean either and only for small children. The pool should be easily accessible for hotel guests without the hoopla that we had to go through. The area around the hotel should be cleaner as well.none of our drivers knew how to get to our hotel. Going anywhere you have to go through a bad area to get to the good area.
Read More
Hazel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly
Terryliz
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I rate it as okay because from the time I’ve booked it I was charged more than the price. And when I got my room I have to call for several things like the water heater, the AC wasn’t working, the hotel phone doesn’t work properly you need to use whatsapp to reach them and the room divider doesn’t close completely it was broken. This is my first time to book here and it was not what I am expecting.
Read More
Rey
icon-with Children
with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
David
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

If you are staying here with a family to visit the ocean park then it’s fine. If you are using it as a base to explore Manila as international tourists or a couple then go somewhere else. Noisy screaming kids all night, thin walls. The aquarium wall concept wears off within minutes when you realise there’s no windows or air in the room. The buffet restaurant for breakfast is disgusting and needs to be closed down, deep cleaned and fully refurbished with staff that actually care. Having a “chef” pick his nose whilst taking your omelette order is a first for me!! Poor location and not safe to walk to or from at night with lots of homeless and stray dogs sleeping outside entrance. Stay in BCG area or Intramuros - not here!
Read More
Dr Aaron
icon-
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is connected to an amusement park, so if you are looking for solitude…this is not the place. In addition, one elevator was in operation so there is along wait. So many amenities were not working. Room service - not available. Hotel bar - not available. Limited restaurant eating options. Valet for luggage pick up took over 15 minutes. Cannot charge food to room - due to computer issues.
Read More
Siuling Y
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

5 cockroaches in the room. otherwise all good.
Poobala
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Best stay in my 45 years of travel ( I am seventy
Chester
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean easy shopping friendly staff but water keeps shutting off
Merinda
icon-with Children
with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was lovely with a good view. Bed was comfy but broken. The air conditioner worked great, so the room stayed cool. The shower drain was blocked, so I had to be careful. There was accessible cold/hot filtered water. Staff were helpful, prompt and kind. The website needs to be updated as there are no airport transfers or room service. Grab was a lifesaver for transport and food delivery. The location was perfect for the biodome and other such activities.
Read More
JANICE
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Disappointed
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel H2O

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel H2O

Traveloka (233)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel H2O

Number of reviews per page
20
40
Top reviews
Ma Kristine
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It's still amazing the aqua rooms .but sadly it has deteriorated through the years.the hotel pool now is shared with the public ocean park pool water is not as clean .Staff is overwhelmed by hotel guests that there is no clear communication I left my hotel key for a family member who was coming in late and staff apparently didn't endorsed to the next shift.
Read More
Jason
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The overall stay wasn’t very good. Breakfast isn’t included unless you pay a hefty price every morning, the front desk ladies speak to you like AI robots never actually answering any questions, and if you want to use the “pool” you need to make a reservation, give them a ton information, then they give you a ticket and a wristband and a bunch of other nonsense, and there really isn’t even a pool. It’s a little kit water park that’s like 2 feet deep everywhere. Pretty dissatisfied with the whole experience. Wish I would’ve stayed somewhere else.
Read More
Brigette
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay experience, room is spacious
Janet
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They have nice room but the hotel lobby is at the 3rd floor, there is no elevator only ramp, no valet parking so when you have kids with stroller you have to push it up using the ramp. Their having renovation with the hallway on the 2nd floor so it doesnt look good but hopefully it will when its done.
Leilani
icon-with Friends
with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s okay place
Bernadette
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel h20 had good service when i checked in with my fam at the luxury room. But the bathroom floor seemed not scrubbed well, I almost trip bec it was slippery. The hallway leading to our room was carpeted and had a musty damp odor. We had our brrakfast at @makan makan on the second floor, the food was not something you crave for. It doesnt have the semi luxury vibe, it gave like a carinderia rather. The view of the morning where the outdoor seating of the restaurant, was a view of the ships and dark water, looked like polluted and doesnt give you the mood to eat. When we arrived, the elevator wasnt working. Thw swimming pool floor’s painting was chipping and my niece bumped her foot and it wasnt good to swim in a pool mixed with chipped painting. Staffs were great.
Read More
Michael
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and maintained
Elaine
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, up to date rooms. Accommodating, friendly staff. Aquarium & water show adjacent to hotel. Walkable location to Rizal Park.
JHUNELYN
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I love everything in this place! Excellent place to stay
Katerina
icon-with Children
with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The pool was terrible! Getting to the pool, going about the pool, the pool itself was terrible! Not clean either and only for small children. The pool should be easily accessible for hotel guests without the hoopla that we had to go through. The area around the hotel should be cleaner as well.none of our drivers knew how to get to our hotel. Going anywhere you have to go through a bad area to get to the good area.
Read More
Hazel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly
Terryliz
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I rate it as okay because from the time I’ve booked it I was charged more than the price. And when I got my room I have to call for several things like the water heater, the AC wasn’t working, the hotel phone doesn’t work properly you need to use whatsapp to reach them and the room divider doesn’t close completely it was broken. This is my first time to book here and it was not what I am expecting.
Read More
Rey
icon-with Children
with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
David
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

If you are staying here with a family to visit the ocean park then it’s fine. If you are using it as a base to explore Manila as international tourists or a couple then go somewhere else. Noisy screaming kids all night, thin walls. The aquarium wall concept wears off within minutes when you realise there’s no windows or air in the room. The buffet restaurant for breakfast is disgusting and needs to be closed down, deep cleaned and fully refurbished with staff that actually care. Having a “chef” pick his nose whilst taking your omelette order is a first for me!! Poor location and not safe to walk to or from at night with lots of homeless and stray dogs sleeping outside entrance. Stay in BCG area or Intramuros - not here!
Read More
Dr Aaron
icon-
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is connected to an amusement park, so if you are looking for solitude…this is not the place. In addition, one elevator was in operation so there is along wait. So many amenities were not working. Room service - not available. Hotel bar - not available. Limited restaurant eating options. Valet for luggage pick up took over 15 minutes. Cannot charge food to room - due to computer issues.
Read More
Siuling Y
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

5 cockroaches in the room. otherwise all good.
Poobala
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Best stay in my 45 years of travel ( I am seventy
Chester
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean easy shopping friendly staff but water keeps shutting off
Merinda
icon-with Children
with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was lovely with a good view. Bed was comfy but broken. The air conditioner worked great, so the room stayed cool. The shower drain was blocked, so I had to be careful. There was accessible cold/hot filtered water. Staff were helpful, prompt and kind. The website needs to be updated as there are no airport transfers or room service. Grab was a lifesaver for transport and food delivery. The location was perfect for the biodome and other such activities.
Read More
JANICE
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Disappointed
Number of reviews per page
20
40