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  6. Hotel H2O

Hotel H2O

Luneta (Behind the Quirino Grandstand), Manila, Philippines, 1000
Others
8.8/10Impressive
According to 35 guests
Comfortable bed, great view of the bay.
Maria C. M.
See all reviews
Based on 1,208 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Manila Ocean Park
(0.09 km)
Quirino Grandstand
(0.14 km)
Manila Kilometer Zero
(0.38 km)
Museo Pambata (Children's Museum)
(0.42 km)
Currently searching (0 %)
Review by Traveloka users
Review
8.8
/10
Impressive
Cleanliness
9.09
Comfort
9.00
Meal
8.00
Location
9.00
Service
8.64

25 Traveloka customers have stayed in this hotel and given reviews:

8.5
We had a great stay at this hotel. Love the hotel.
10.0
Comfortable bed, great view of the bay.
8.5
Very nice. Accommodating. Clean place to stay
8.5
It was fun and nice to stay here
8.5
It was accommodating during our stay.
9.1
Nice experience. The room I booked was the park view room, I got a free view of their fountain performance in the ocean park
10.0
Very nice place. I will bring my family again for staycation.
9.1
I had a great time in this place, very relaxing!
8.5
Good view, clean, comfort and near go to manila ocean park
8.5
Great stay, our children are so excited to have the fishes in our own room.
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Based on
1,208 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business84
Couples408
Solo travel84
Family415
Friends getaway118
Rating Result
Very Bad
69
Bad
74
Average
243
Very Good
496
Extraordinary
326
airaferrer
Not coming back
My kids and I stayed at one of the aquarooms of the hotel for "staycation". The room was pretty neat with the aquarium on one sideof the wall (even though i was expecting for a bigger room based on the pictures available online). However, I wasn't really impressed with the customer service of this hotel because you don't feel that the staff are really very eager to help you with what you need. (Also, I had relatives who availed of the breakfast buffet and they were not happy with the food either.) If you're looking for a place to just relax for say, the weekend, i won't recommend this place because the volume of people at ocean park can be really overwhelming. But the hotel can be "relaxing" if you intend to avail of the ocean park amenities since you will have all your time to roam and your hotel will be just right there. One other thing tho, my kids love ALL swimming pools. But the Liquid Pool didn't get a positive response from them. My girls (7 and 5yo) told me that they don't wanna go back to this hotel because they didn't like the pool. That's the first time i heard that from my kids whom i thought were mermaids because they're always attracted to water. I will have to agree because the hotel pool which is located at the ground floor area, near the stadium, where there are a lot of other people/ocean park guests roaming, really sucks. The floor is slippery and always wet. The pool area has a "dark" feel to it and it doesn't look clean overall. Hence, I will never book this hotel again.
Family - Sep 16, 2017
Anassor S
Hotel H2O
Comfortable and elegantly clean. Accessible to almost everywhere to go, specially if you need to go to Makati, MOA anywhere in Manila. No much hassle to traffic. Most of the hotels are hard to find and parking is so difficult. In Hotel H2O , parking is not a problem and convenience is what we pay for. Very recommendable to stay a night or more.
Business - Sep 14, 2017
JakeKash
Potentially a perfect staycation. Potentially.
This is our second stay at this hotel. Our first was several years back when ocean park, aquatico and h20 were just newly launched. I have to say the aqua rooms are superb. In our most recent stay, I booked the aqua supreme room, which is much more spacious, with a wider view of the aquarium, this is the definition of a perfect STAY-cation. And we spent almost the entire day just chilling in the room. The room also comes with a bath tub for the kids (unless you are a couple staying in, because the tub is right outside the shower room, in open view of the entire room lol), and complete hotel amenities. So why only 3 stars you ask? well, lets break it down: PROS: - Very friendly hotel staff (special shout out to Angela from reservations, May from frontdesk and Jeff from makan2) - Very clean hotel area - Again, superb aqua rooms, very clean, very relaxing ambiance - Request for extra bed was granted CONS: - The aircon died on us a few times. first time we called maintenance, all they did was take the keycard out of the slot, put it back in. but then aircon kept going out again, so we had to keep re-inserting keycard. after a while it becomes ridiculous, especially when you are all sleeping and suddenly wake up in a sauna. - Calling the frontdesk was a hit & miss. when there is a response, its fast and great. but most times, phones are just ringing. - For a stay-cation to work out, you need to have two of the most basic necessities working: Cable TV and internet. On day 2, cable TV was down. On same day, our wifi connection suddenly dropped to 50-90kbps (yes, thats a "k") if this was the year 2001, i probably would have no right to complain. - On our last day, we noticed that our kids vitamin bottle was covered in ants...ANTS! - The buffet breakfast was mediocre at best, limited options. if you get a package that will exclude the buffet breakfast, go for it. you are not missing much. - And last but not least, there were some very loud, very randomly occurring banging noises, as if someone is banging against a wood panel, sometimes at night. so imagine everyone is sound asleep and suddenly just one loud "BANG", then nothing afterwards. Just. Peachy. Just another friendly word of advise. If you have a toddler with you, prepare for extra effort putting them to sleep. The aquarium has mesmerizing, hypnotizing effect on them, LOL! My kid loved it so much, he couldn't go to sleep. We had to cut all the lights out just so he couldn't see anything. In summary, the Aqua rooms are a great concept for a hotel stay-cation, in fact, quite perfect. But reviewing H20 as a hotel in its entirety, its those other things that customers will come to expect as the norm for hotel stay that need to be maintained at all times, so that the aqua room experience ends up being the icing on the cake, rather than the hotel's only redeeming factor. Needless to say, despite my rating and my recent experience, I most certainly see myself coming back to stay here with my family, albeit with lowered expectations.
Family - Sep 13, 2017
Nestor P. F
United They Stand
It was a teamwork. Everyone did their own set of duties to make my stay very memorable. These employees deserved to be commended daily. I tried to personally thank everyone and as many as I can but time ran out, so let me mention 2 of the best employees Miss Gilla and Mr John. Thank you both. I wish to see you in the bear future
Friends getaway - Sep 9, 2017
twilightsparkle23
Strong Artificial Lemon Car Freshener smell inside the room
1. No one is present when I stopped by the drop off area and also at the hotel parking so I have to park at the other parking lot for the manila ocean park guests then walk back carrying our bags up to the third floor to check in while raining. 2. The aqua room had a strong artificial lemon car freshener smell which I find it odd for a 4 star hotel. It is so strong that it even after 3 hours (after going out to roam around) it still made us dizzy and we have to open the door anchored to a chair to let the scent escape. I decided to request for room transfer. I was connected to the frontdesk but noone is answering so I have to go there personally. The staff looked annoyed at my request as I heard while she was on the phone talking to the housekeeping, she answered "mabango naman" and "ngayon lang nila nireport pero kanina pa sila nakacheck in" without even asking me why I reported it late. I requested for the same size room (since I already know there is a smaller aqua room) but she told me that she cannot guarantee that. I insisted and she noted that there is one available and asked me to check it first but after 1 minute she retracted it and told me it it not available. I am explaining to her how bad the smell is but instead of listening, she also explaining something to me without letting me finish first. Eventually she ordered someone to accompany me to an available room which I expected half the size smaller than where we are staying. At the end, we stayed at the original room because it is far bigger with bigger aquarium and we also have a child in tow. I am asking the bellboy where is the exhaust of the room but he doesnot know so he offered that he will call the housekeeping. That housekeeping never came. 3. The food at makan makan is mediocre and not authentic. 4. There is no bidet in the CR. 5. The pillow is hard. I had neck pain and wasnt able to sleep through the night. 6. Someone downstairs are singing videoke at 11 pm.
Family - Sep 3, 2017
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Hotel facility

Description

Hotel policy

  • Food and Drinks
    • Bar
    • Poolside bar
    • Breakfast
    • Breakfast with surcharge
    • Show cooking restaurant
    • Restaurant with AC
    • Cafe
    • Set menu dinner
    • Breakfast and dinner
    • Snacks
    • Breakfast and lunch
    • Dietary menu
    • Early bird breakfast
    • Late riser breakfast
    • Hot breakfast
    • Breakfast served to the table
    • Brunch
    • Gluten-free meals
    • Vegetarian meal
    • Buffet breakfast
    • A la carte breakfast
    • Continental breakfast
    • Buffet lunch
    • A la carte lunch
    • Set menu lunch
    • A la carte dinner
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Porter
    • Newspaper in lobby
    • Wedding service
    • Express check-in
    • Express check-out
    • Early Check-in
    • Late check-out
    • Money changer
    • Doorman
    • 24-hour security
    • Porter
    • Newspaper
    • 24-hour Receptionist
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
    • Late check-out
    • Early check-in
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
    • Terrace
    • Fireplace in lobby
    • Ballroom
    • Banquet
    • Recreation room
    • Swimming pool
  • In-room Facilities
    • Bathrobe
    • Desk
    • Refrigerator
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
    • DVD player
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
    • Children pool
    • TV lounge
    • Karaoke
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower
    • Accessibility equipment
    • Wheelchair accessible
    • Access friendly
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Conference room
    • Projector
    • Conference hostess
    • Photocopier
    • Business facilities
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Hair salon
  • Transportation
    • Valet parking
    • Bus/truck parking
    • Bicycle storage
    • Garage
    • Car rental
    • Secure parking
  • Kids and Pets
    • Daycare center
    • Highchairs
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Connectivity
    • WiFi in public area with surcharge
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Hotel H2O is a good choice when you are visiting Manila Bay.

    The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 4, which is only 6.79 km away.

    The hotel is located only 8.05 km away from Asistio Avenue Railway Station.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Hotel H2O

    When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel H2O provides a pleasant accommodation for your stay.

    Have fun with various entertaining facilities for you and the whole family at Hotel H2O, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Hotel H2O exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Hotel H2O is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Hotel H2O.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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