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Glasgow Grosvenor Hotel

Hotels
Finding rooms for you...
8.2
/10
Very Good
972 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
Too warm at night, even keeping the window open did not help much; did not sleep well. Hotel no longer Marriott, wonder why.

David

10.0
/ 10
Very dog friendly . Room could do with a refresh . Traffic could be heard all night . Expensive to park.

Janis

10.0
/ 10
Room was bright and clean, tea and. Offer facilities available Bathroom had bath and shower , plenty towels , only thing that let it down was huge crack in wash hand basin. Breakfast had plenty of choice from cereals,fruit ,cooked breakfast items available Staff that I met were friendly and helpful
In the Area
See Map
1-9 Grosvenor Terrace, Glasgow, Scotland, G12 0TB

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Glasgow Grosvenor Hotel is located in area / city Glasgow. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Glasgow Grosvenor Hotel

1-9 Grosvenor Terrace, Glasgow, Scotland, G12 0TB
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Lobby Glasgow Grosvenor Hotel
Others 2 Glasgow Grosvenor Hotel

Discover More About Glasgow Grosvenor Hotel

General
Near University of Glasgow

Location
With a stay at Glasgow Grosvenor Hotel in Glasgow (Glasgow Westend), you'll be within a 5-minute drive of University of Glasgow and Kelvingrove Art Gallery and Museum. This hotel is 1.6 mi (2.6 km) from Kings Theatre Glasgow and 2.2 mi (3.5 km) from Scottish Exhibition and Conference Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Great Western Road - 0.1 km / 0.1 mi
Botanic Gardens - 0.3 km / 0.2 mi
University of Glasgow - 0.5 km / 0.3 mi
Hunterian Art Gallery - 0.8 km / 0.5 mi
Hunterian Museum - 0.9 km / 0.6 mi
Kelvingrove Park - 1 km / 0.6 mi
Cottiers Theatre - 1.1 km / 0.7 mi
Mackintosh Church - 1.4 km / 0.9 mi
Kelvingrove Art Gallery and Museum - 1.5 km / 0.9 mi
Riverside Museum - 1.5 km / 1 mi
Sauchiehall Street - 1.8 km / 1.1 mi
Glasgow School of Art - 2.2 km / 1.3 mi
Baird Hall - 2.2 km / 1.4 mi
Kings Theatre Glasgow - 2.3 km / 1.4 mi
Tall Ship at Riverside - 2.4 km / 1.5 mi

The nearest airports are:
Glasgow International Airport (GLA) - 16.9 km / 10.5 mi
Glasgow (PIK-Prestwick) - 54.9 km / 34.1 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional features at this Victorian hotel include wedding services and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Enjoy a satisfying meal at BoVine Restaurant serving guests of Glasgow Grosvenor Hotel. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 97 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Glasgow Grosvenor Hotel

Bar, Cafe and Lounge Glasgow Grosvenor Hotel
Bar, Cafe and Lounge
Functional Hall Glasgow Grosvenor Hotel
Functional Hall
Lobby Glasgow Grosvenor Hotel
Lobby
Others Glasgow Grosvenor Hotel
Others
Restaurant Glasgow Grosvenor Hotel
Restaurant

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Glasgow Grosvenor Hotel

Important Note
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for English breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Green Tourism Program, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Glasgow Grosvenor Hotel
97
Number of floors in Glasgow Grosvenor Hotel
3
Another facilities in Glasgow Grosvenor Hotel
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Glasgow Grosvenor Hotel

What are available facilities at Glasgow Grosvenor Hotel?
There are top facilites at Glasgow Grosvenor Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Glasgow Grosvenor Hotel?
The standard check-in time at Glasgow Grosvenor Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Glasgow Grosvenor Hotel provide breakfast?
Yes, Glasgow Grosvenor Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Glasgow Grosvenor Hotel?
Glasgow Grosvenor Hotel is a 4.0-star hotel.
How many floors does Glasgow Grosvenor Hotel have?
Glasgow Grosvenor Hotel has 3 floors.
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More Reviews from Other Guests in Glasgow Grosvenor Hotel

Overall Ratings & Reviews Glasgow Grosvenor Hotel

Other sources (972)
8.2
Very Good
From 972 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Glasgow Grosvenor Hotel

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Kenneth
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It presents as a high end hotel, but there were so many basic things missing. A fridge. Accessible plugs. Air conditioning? These would have been great and to be honest, they’re essential at a hotel that presents as luxurious. The bed was hard and the room we stayed in - which faces towards Byres Road - had little to no ventilation and a terrible view towards a car park. Stains on carpets and furniture. The bedding seemed to also be inside out. Very strange hotel that’s far from what you’d expect these days. The faded Hilton sign says it all. If you want stay in the west end, go elsewhere.
Read More
Lynn
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely stay. Reception staff excellent
Jeremy
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed at the Glasgow Grosvenor over the last four years. For what it is, it has become very expensive and the quality of the room was not reflected in this. Small and dingy. Overall, I think the hotel has become tired looking and needs a refresh to make it brighter overall.
Alasdair
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No complaints!Great location and very comfortable stay.
Mellissa
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed was awful, I kept rolling out! The staff were snooty and not friendly. The location is great, the hotel is clean except for the weird “fall candle” smell on the 2nd floor, the rooms are pretty. Not a terrible, just average. Highly recommend Salty’s chips and pizza down the street for food, service was awesome and food was good and plentiful.
Read More
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Too warm at night, even keeping the window open did not help much; did not sleep well. Hotel no longer Marriott, wonder why.
christopher
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s faded and tired. It’s advertised as being on special at £67 then vat is added then parking is added at £10 . No breakfast for this price and it’s tired. I remember stay there in the early 80’s when it was “the place” it’s suffering . The rooms don't have USB C or 3 phone chargers and the circuit tripped when I plugged in my charger .
Read More
Allan
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was nothing I liked about the property. Broken tiles in the bathroom noise from the lifts all night. Went to use the iron provided and on a white shirt for a wedding it left a dirty black mark. I complained to reception and they said they would get a manager to call me. I'm still waiting. If your thinking about staying there id think again not value for money
Read More
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All in all a very good experience in a well maintained hotel.
lyell
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was mediocre at best, then NO hot water in morning, when we called first time said their was no issue, no one else had a problem, told to run the water until it got hot, 10 minutes later called again different person acknowledged the hotel did not have hot water, manger was going to reset the hot water tank, called back 15 minutes later, told they did not have a solution, did not offer any help.
Read More
Hanna
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was a disappointment. Despite having a rule that the service elevators cannot be used after 6pm, we heard it being used repeatedly between 6-11pm every night. I called reception repeatedly and they were (mostly) apologetic, but didn't seem to be able to do anything about it and the information received by the different receptionists was never the same. Management and the night porters were claiming that the elevators were not being used, which was a complete lie, especially as the receptionist at checkout specifically said that a lot of people were complaining about the noise. A bit of customer gaslighting there. Really not impressed with this hotel and wouldn't recommend it if you want a good night sleep.
Read More
Ralph
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m writing this because my wife was deeply disappointed by our stay at the Grosvenor Hotel in Glasgow during our first trip to Scotland. The trip was especially meaningful to her because her granny was from Glasgow, and she had been excited for months. Unfortunately, the hotel did not match the advertising. We later realized there seem to be two very different sides to the property. One side appears elegant and grand, while the side we were placed in felt more like a tired motel. Our room overlooked rubbish bins and a car park. We arrived close to midnight after a long flight and didn’t fully notice the room until the next morning, when it felt too late to request a move. The disappointment wasn’t just the room itself. Several basic amenities didn’t function properly. The television stations never worked, the WiFi constantly cut in and out, the bed was extremely hard, and the pillows were uncomfortable. To be fair, the hot water was excellent, the breakfast was enjoyable, and the neighbourhood itself was vibrant. Still, it was difficult seeing how upset my wife became because she had hoped this part of our Scotland trip would feel special. Instead, waking up to that dreary view was genuinely depressing. If you stay here, make sure you are very clear about which side of the hotel and what type of room you are booking, because the advertising did not reflect the reality of our experience.
Read More
christian
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overpriced basic room. Paid £200 per night for deluxe room, got a small room with just a double bed, tiny bathroom. Hot water took 10mins to come through. Not even a bottle of water in the room. Only 2 lifts for big hotel and 1 was faulty and doors wouldn’t open. Took staff 24hrs to put lift out of order, and then we had to use stairs as too many guests. Staff on reception have no interest in complaints, I guess they are used to it, didn’t even ask how my stay was when I checked out- don’t care. Lovely ladies working in breakfast room was the only consolation. Great location, tired and disappointing hotel, won’t be staying here again and I’m not even fussy. Highly not recommended.
Read More
Clarissa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location. No one at reception when we checked in and generally unhelpful. Housekeeping was poor: as three adults, we were consistently left two towels. Elevator broken during our entire stay
Lucie
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had problems with one of their lifts, got stuck twice where the elevator door would not open. Mentioned it to the front desk.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic location for walkers
Tommy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay and excellent breakfast
Frezil
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff is friendly and accomodating , the place is fine
Amanda
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I got a small double room which was fine. The carpet in the room wasn't the cleanest, the bed was extremely hard, and the pillows were very stiff. The next morning we went down to look at the breakfast and they didn't have a lot on offer but some people would probably have been fine with the breakfast. My biggest complaint was the service elevator. Our room was right next to it and starting at 7am, it made this super loud horrible noise which kept waking us up. Maybe if someone had a room far away from that it would be a good hotel, but we left tired and went and got breakfast elsewhere
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Glasgow Grosvenor Hotel

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Overall Ratings & Reviews Glasgow Grosvenor Hotel

Other sources (972)
8.2
Very Good
From 972 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Glasgow Grosvenor Hotel

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Kenneth
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It presents as a high end hotel, but there were so many basic things missing. A fridge. Accessible plugs. Air conditioning? These would have been great and to be honest, they’re essential at a hotel that presents as luxurious. The bed was hard and the room we stayed in - which faces towards Byres Road - had little to no ventilation and a terrible view towards a car park. Stains on carpets and furniture. The bedding seemed to also be inside out. Very strange hotel that’s far from what you’d expect these days. The faded Hilton sign says it all. If you want stay in the west end, go elsewhere.
Read More
Lynn
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely stay. Reception staff excellent
Jeremy
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed at the Glasgow Grosvenor over the last four years. For what it is, it has become very expensive and the quality of the room was not reflected in this. Small and dingy. Overall, I think the hotel has become tired looking and needs a refresh to make it brighter overall.
Alasdair
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No complaints!Great location and very comfortable stay.
Mellissa
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed was awful, I kept rolling out! The staff were snooty and not friendly. The location is great, the hotel is clean except for the weird “fall candle” smell on the 2nd floor, the rooms are pretty. Not a terrible, just average. Highly recommend Salty’s chips and pizza down the street for food, service was awesome and food was good and plentiful.
Read More
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Too warm at night, even keeping the window open did not help much; did not sleep well. Hotel no longer Marriott, wonder why.
christopher
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s faded and tired. It’s advertised as being on special at £67 then vat is added then parking is added at £10 . No breakfast for this price and it’s tired. I remember stay there in the early 80’s when it was “the place” it’s suffering . The rooms don't have USB C or 3 phone chargers and the circuit tripped when I plugged in my charger .
Read More
Allan
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was nothing I liked about the property. Broken tiles in the bathroom noise from the lifts all night. Went to use the iron provided and on a white shirt for a wedding it left a dirty black mark. I complained to reception and they said they would get a manager to call me. I'm still waiting. If your thinking about staying there id think again not value for money
Read More
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All in all a very good experience in a well maintained hotel.
lyell
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was mediocre at best, then NO hot water in morning, when we called first time said their was no issue, no one else had a problem, told to run the water until it got hot, 10 minutes later called again different person acknowledged the hotel did not have hot water, manger was going to reset the hot water tank, called back 15 minutes later, told they did not have a solution, did not offer any help.
Read More
Hanna
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was a disappointment. Despite having a rule that the service elevators cannot be used after 6pm, we heard it being used repeatedly between 6-11pm every night. I called reception repeatedly and they were (mostly) apologetic, but didn't seem to be able to do anything about it and the information received by the different receptionists was never the same. Management and the night porters were claiming that the elevators were not being used, which was a complete lie, especially as the receptionist at checkout specifically said that a lot of people were complaining about the noise. A bit of customer gaslighting there. Really not impressed with this hotel and wouldn't recommend it if you want a good night sleep.
Read More
Ralph
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m writing this because my wife was deeply disappointed by our stay at the Grosvenor Hotel in Glasgow during our first trip to Scotland. The trip was especially meaningful to her because her granny was from Glasgow, and she had been excited for months. Unfortunately, the hotel did not match the advertising. We later realized there seem to be two very different sides to the property. One side appears elegant and grand, while the side we were placed in felt more like a tired motel. Our room overlooked rubbish bins and a car park. We arrived close to midnight after a long flight and didn’t fully notice the room until the next morning, when it felt too late to request a move. The disappointment wasn’t just the room itself. Several basic amenities didn’t function properly. The television stations never worked, the WiFi constantly cut in and out, the bed was extremely hard, and the pillows were uncomfortable. To be fair, the hot water was excellent, the breakfast was enjoyable, and the neighbourhood itself was vibrant. Still, it was difficult seeing how upset my wife became because she had hoped this part of our Scotland trip would feel special. Instead, waking up to that dreary view was genuinely depressing. If you stay here, make sure you are very clear about which side of the hotel and what type of room you are booking, because the advertising did not reflect the reality of our experience.
Read More
christian
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overpriced basic room. Paid £200 per night for deluxe room, got a small room with just a double bed, tiny bathroom. Hot water took 10mins to come through. Not even a bottle of water in the room. Only 2 lifts for big hotel and 1 was faulty and doors wouldn’t open. Took staff 24hrs to put lift out of order, and then we had to use stairs as too many guests. Staff on reception have no interest in complaints, I guess they are used to it, didn’t even ask how my stay was when I checked out- don’t care. Lovely ladies working in breakfast room was the only consolation. Great location, tired and disappointing hotel, won’t be staying here again and I’m not even fussy. Highly not recommended.
Read More
Clarissa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location. No one at reception when we checked in and generally unhelpful. Housekeeping was poor: as three adults, we were consistently left two towels. Elevator broken during our entire stay
Lucie
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had problems with one of their lifts, got stuck twice where the elevator door would not open. Mentioned it to the front desk.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic location for walkers
Tommy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay and excellent breakfast
Frezil
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff is friendly and accomodating , the place is fine
Amanda
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I got a small double room which was fine. The carpet in the room wasn't the cleanest, the bed was extremely hard, and the pillows were very stiff. The next morning we went down to look at the breakfast and they didn't have a lot on offer but some people would probably have been fine with the breakfast. My biggest complaint was the service elevator. Our room was right next to it and starting at 7am, it made this super loud horrible noise which kept waking us up. Maybe if someone had a room far away from that it would be a good hotel, but we left tired and went and got breakfast elsewhere
Read More
Number of reviews per page
20
40