Eurostars Madrid Tower

Hotels
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8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Aris

10.0
/ 10
The Hotel Staff is very friendly and helpful, the hotel location is perfect and convenient

Bianca martinez

10.0
/ 10
The breakfast was delicious multiple foods to pick from Now the spa the pool on the top floor you have to pay extra for that they dont tell you that when booking this hotel its not free!! Overall my stay was fantastic roberta the front desk was so helpful

Dean

10.0
/ 10
Really nice hotel in an area with lots of amenities. I’ll stay here again for sure.
In the Area
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Paseo De La Castellana, 259 B, Madrid, Community of Madrid, Spain, 28046

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Eurostars Madrid Tower is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Madrid Tower

Paseo De La Castellana, 259 B, Madrid, Community of Madrid, Spain, 28046
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Discover More About Eurostars Madrid Tower

General
In Madrid (Fuencarral-El Pardo)

Location
With a stay at Eurostars Madrid Tower in Madrid (Fuencarral-El Pardo), you'll be a 4-minute drive from Bernabéu Stadium and 9 minutes from Gran Via. This luxury hotel is 4.6 mi (7.3 km) from Puerta del Sol and 4.6 mi (7.4 km) from El Retiro Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Azca Financial District - 0.1 km / 0.1 mi
Cuatro Torres Business Area - 0.1 km / 0.1 mi
Paseo de la Castellana - 0.2 km / 0.1 mi
Hospital La Paz - 0.6 km / 0.4 mi
Plaza de Castilla - 1.2 km / 0.7 mi
Gate of Europe - 1.3 km / 0.8 mi
Bernabéu Stadium - 2.8 km / 1.7 mi
Hospital Ruber Internacional - 3.9 km / 2.4 mi
Residencia de Estudiantes - 4.6 km / 2.9 mi
Golden Mile - 4.8 km / 3 mi
U.S. Embassy - 5 km / 3.1 mi
Arturo Soria Plaza Shopping Center - 5.4 km / 3.4 mi
Plaza de Olavide - 5.5 km / 3.4 mi
University City of Madrid - 5.5 km / 3.4 mi
ABC Serrano - 5.7 km / 3.5 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.2 km / 9.5 mi

Facilities
Don't miss out on the many recreational opportunities, including a 24-hour health club, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 16140 square feet (1499 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
For lunch or dinner, stop by Volvoreta, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 474 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Eurostars Madrid Tower

Bar, Cafe and Lounge Eurostars Madrid Tower
Bar, Cafe and Lounge
Swimming Pool Eurostars Madrid Tower
Swimming Pool
Entertainment Facility Eurostars Madrid Tower
Entertainment Facility
Fitness Center Eurostars Madrid Tower
Fitness Center
Functional Hall Eurostars Madrid Tower
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor facilities
  • Health club
  • Spa
  • Sauna
  • Steam room

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Banquet
  • Reception hall
  • Parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Madrid Tower

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 29 per day
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Bioscore Sustainability, Professional property host/manager, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Madrid Tower
474
Number of floors in Eurostars Madrid Tower
30
Another facilities in Eurostars Madrid Tower
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Eurostars Madrid Tower

What are available facilities at Eurostars Madrid Tower?
There are top facilites at Eurostars Madrid Tower such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Madrid Tower?
The standard check-in time at Eurostars Madrid Tower is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eurostars Madrid Tower provide breakfast?
Yes, Eurostars Madrid Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Madrid Tower?
Eurostars Madrid Tower is a 5.0-star hotel.
How many floors does Eurostars Madrid Tower have?
Eurostars Madrid Tower has 30 floors.
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More Reviews from Other Guests in Eurostars Madrid Tower

8.6
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Eurostars Madrid Tower

Number of reviews per page
20
40
Top reviews
Aris
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Hotel Staff is very friendly and helpful, the hotel location is perfect and convenient
Carmen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay at Eurostars Tower. The rooms, service, cleanliness, and overall experience were outstanding. The hotel is elegant, comfortable, and offers beautiful views of Madrid. My only slight disappointment was that the spa and swimming pool required an additional fee and were not as impressive as I had expected. Aside from that, everything was perfect, and I would gladly stay here again.
Read More
Fatemeh
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My sister and I had an extremely disappointing experience at this hotel. She was part of the Mercedes-Benz group reservation, and I extended our stay with a separate booking. From check-in, the service was poor. Despite two guests checking in together, the receptionist provided only one key and completely ignored me until I requested my own. Later, an Uber Eats order delivered to reception was never reported to me. When I called, the receptionist (Sara) initially denied it had arrived. After I referenced the delivery photo, it was suddenly found. She then refused to assist and hung up on me—twice. When I went downstairs, several staff members dismissed my concerns. One even stated that notifying guests of deliveries was “not their responsibility.” No apology, no solution, and no accountability. The entire interaction reflected a serious lack of training, professionalism, and management oversight. What made matters worse was the misleading online listing. The Expedia/Hotels.com page prominently displays a pool as the first image, yet there is no pool. We were also told that access to the sauna and jacuzzi requires an additional €30 fee, which was not clearly disclosed. Housekeeping also repeatedly failed to replenish basic items such as water and coffee. Overall, this property fell far below the standards expected of a hotel serving corporate groups. Between the misleading advertising, unprofessional staff, and poor guest service, I cannot recommend it.
Read More
margie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The manager was super helpful
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and property was exceptional!
Lissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Highly recommended
Evandro
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Ramin
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool didn’t open until 12 noon. The circle in front of the hotel was often closed for taxi pickups
Edelis Ramon
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Súper bien
Bianca martinez
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was delicious multiple foods to pick from Now the spa the pool on the top floor you have to pay extra for that they dont tell you that when booking this hotel its not free!! Overall my stay was fantastic roberta the front desk was so helpful
Dean
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really nice hotel in an area with lots of amenities. I’ll stay here again for sure.
Nelly
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The air conditioning didn’t work. I used to stay in this hotel and some parts of the hotel seems to be a little old and not well maintained. Staff is helpful but the level was higher 3 years ago. I would definitely stay again for location and price
Alberto
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The shower water flow was small or narrow. No pressure. The hotel has great views but I wouldn’t rate it a 5 star hotel
Rosalba
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a great time on my mother and daughter trip to Madrid. Thank you.
Lina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place! Thank you for all your help and making us feel welcome!
Luis
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelente ubicación precio y trato de el personal
Sebastian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent stay and services. Very clean and very central to all locations. Away from crowds and city.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Big room, clean, beautiful.
Luis
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was super small, I booked a twinroom for three adults and they end up giving me a small room and they put an extra twin bed but it was not space at all for anything, I requested a bigger room but there was none available, also the price was going to be the double.
Diego
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent hotel, great location. Clean room. Would recommend it
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Eurostars Madrid Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.6
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eurostars Madrid Tower

Number of reviews per page
20
40
Top reviews
Aris
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Hotel Staff is very friendly and helpful, the hotel location is perfect and convenient
Carmen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay at Eurostars Tower. The rooms, service, cleanliness, and overall experience were outstanding. The hotel is elegant, comfortable, and offers beautiful views of Madrid. My only slight disappointment was that the spa and swimming pool required an additional fee and were not as impressive as I had expected. Aside from that, everything was perfect, and I would gladly stay here again.
Read More
Fatemeh
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My sister and I had an extremely disappointing experience at this hotel. She was part of the Mercedes-Benz group reservation, and I extended our stay with a separate booking. From check-in, the service was poor. Despite two guests checking in together, the receptionist provided only one key and completely ignored me until I requested my own. Later, an Uber Eats order delivered to reception was never reported to me. When I called, the receptionist (Sara) initially denied it had arrived. After I referenced the delivery photo, it was suddenly found. She then refused to assist and hung up on me—twice. When I went downstairs, several staff members dismissed my concerns. One even stated that notifying guests of deliveries was “not their responsibility.” No apology, no solution, and no accountability. The entire interaction reflected a serious lack of training, professionalism, and management oversight. What made matters worse was the misleading online listing. The Expedia/Hotels.com page prominently displays a pool as the first image, yet there is no pool. We were also told that access to the sauna and jacuzzi requires an additional €30 fee, which was not clearly disclosed. Housekeeping also repeatedly failed to replenish basic items such as water and coffee. Overall, this property fell far below the standards expected of a hotel serving corporate groups. Between the misleading advertising, unprofessional staff, and poor guest service, I cannot recommend it.
Read More
margie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The manager was super helpful
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and property was exceptional!
Lissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Highly recommended
Evandro
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Ramin
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool didn’t open until 12 noon. The circle in front of the hotel was often closed for taxi pickups
Edelis Ramon
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Súper bien
Bianca martinez
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was delicious multiple foods to pick from Now the spa the pool on the top floor you have to pay extra for that they dont tell you that when booking this hotel its not free!! Overall my stay was fantastic roberta the front desk was so helpful
Dean
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really nice hotel in an area with lots of amenities. I’ll stay here again for sure.
Nelly
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The air conditioning didn’t work. I used to stay in this hotel and some parts of the hotel seems to be a little old and not well maintained. Staff is helpful but the level was higher 3 years ago. I would definitely stay again for location and price
Alberto
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The shower water flow was small or narrow. No pressure. The hotel has great views but I wouldn’t rate it a 5 star hotel
Rosalba
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a great time on my mother and daughter trip to Madrid. Thank you.
Lina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place! Thank you for all your help and making us feel welcome!
Luis
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelente ubicación precio y trato de el personal
Sebastian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent stay and services. Very clean and very central to all locations. Away from crowds and city.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Big room, clean, beautiful.
Luis
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was super small, I booked a twinroom for three adults and they end up giving me a small room and they put an extra twin bed but it was not space at all for anything, I requested a bigger room but there was none available, also the price was going to be the double.
Diego
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent hotel, great location. Clean room. Would recommend it
Number of reviews per page
20
40