Hesperia Presidente

Excellent staff! Always available to help and make recommendations during our stay. Good location with plenty to do around it,

Room was spotless clean, very spacious double room for me and my wife and 21month old boy. The staff are all very nice and respectful. They even provided an extra bed/cot for baby but we declined as the two double beds are more than enough. The room also has airconditioning/heating. The only issue is the noise from the street as the hotel is right at Avinguda Diagonal which is a pretty central place. We will book this hotel if given the chance to come back to Barcelona.

It was a very memorable and exciting trip for our family. It is indeed a great experience staying with Hesperia. No problems encountered at all. All staff were very accommodating and also was very nice to our kid. The hotel was neat, and generous in terms of refreshments and my son enjoyed his popcorn to. The receptionist Alex was outstanding he guided us and recommended the beautiful spots in Barcelona. Also, the buffet breakfast was really good. A lot of choices and options to choose from. Jose Louis is one of the best staffs in the dining area. Most of the staff always has a smile on their faces and were very helpful! Will definitely recommend this hotel. Very adjacent to tourist spots and transportation around the area is really good. Will definitely come back again!

Good location with lots of restaurants around

Staff was very nice, friendly and helpful

clean room

Good hotel and perfect location

Room was clean and spacious. The bellman was friendly and helpful, as was one front desk staff member who assisted me with my phone. (I had issues getting wifi.) However, I found the person who checked me in and out to be unwelcoming. It is conveniently located; there are many restaurants and stores near hotel.

This is not a hotel it is a bad hostel

Great location and reasonably priced for Barcelona. The bathroom was weird, did not have a door or even a shower curtain.

Good

Perfect stay next to everything and very clean and comfortable.

Very good, recommended!

Lovely room, fabulous shower and scrumptious buffet breakfast. Our second year in a row there.

We loved the staff, cleanliness, location and comfort.

Very clean and attentive staff! We arrived early so they immediately took our luggage and we were able to stroll around the city for a few hours before checking in. The check in process was smooth and the location was central to many stores and amazing restaurants. We truly enjoyed our stay and would recommend!

No on site restaurant for dinning. It it third party owned and they do not operate daily. The room service is third party as well as they order it outside. However, it is close the restaurants and bars. The breakfast dining was excellent with many options to choose from. The rooms were very spacious especially the family room. No on site laundry service at all. The website should be more specific on what is actually offered versus what you get when you arrive.

Dropping off bags early, I was asked for all passport & credit card details for security. For unknown reason, had to do it all again when room was ready couple of hours later at scheduled check in time. After doing hotel pre-check in several days before my trip, had to do it all again on arrival as well. At check in I was also queried about age of my son. I stated clearly that he was 16, showed the booking and they also had his passport details. The woman on reception proceeded to tell me he is classed as an adult - their hotel (and many other she told me) class anyone over 13 as an adult. I informed her that when booking through Expedia, the child age was up to 17. Felt quite uncomfortable & nervous that they were going to force me to pay extra, or even not honour the booking. When I got to my room, there was no extra bed added for my son. When I went back to reception to query this, it was a manager who dealt with me and told me that the bed WAS scheduled to get delivered to the room - I would have thought it should have been done in time for the 3pm check in though. The first member of staff then proceeded to talk loudly to me over other customers that she was serving, to say she had already explained there was no bed because my son was classed as a child on the booking. A bed was finally delivered about half an hour later. All other staff during our stay were very good, but those on reception made it a very nervous and uncomfortable. Expedia & hotel need to clarify ages!

Property was very central but a bit oudated and could be cleaner in certain areas.

We stayed at this hotel and had a great experience. The staff were friendly; the location was excellent, right in the heart of a vibrant area. The hotel was very clean, and the breakfast was also very good.