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Radisson Collection Bilbao

Hotels
Finding rooms for you...
8.8
/10
Very Good
745 reviews

What Guests Say About Their Stay

Xavier

10.0
/ 10
Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.

zamira

10.0
/ 10
Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION

ruth

10.0
/ 10
Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.
In the Area
See Map
Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Radisson Collection Bilbao is a good choice when you are visiting Bilbao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Collection Bilbao

Calle Gran Via 4, Bilbao, Biscay, Basque Autonomous Community, Spain, 48001
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Lobby Radisson Collection Bilbao
Lobby 2 Radisson Collection Bilbao

Discover More About Radisson Collection Bilbao

Location


Staying at Radisson Collection Bilbao is a good choice when you are visiting Bilbao.

About Radisson Collection Bilbao

From business event to corporate gathering, Radisson Collection Bilbao provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Radisson Collection Bilbao welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Radisson Collection Bilbao is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Radisson Collection Bilbao is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Radisson Collection Bilbao.

All facilities in Radisson Collection Bilbao

Bar, Cafe and Lounge Radisson Collection Bilbao
Bar, Cafe and Lounge
Entertainment Facility Radisson Collection Bilbao
Entertainment Facility
Fitness Center Radisson Collection Bilbao
Fitness Center
Functional Hall Radisson Collection Bilbao
Functional Hall
Common Space Radisson Collection Bilbao
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Spa

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Public Facilities

  • Elevator
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Radisson Collection Bilbao

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson), No cribs (infant beds) available, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Collection Bilbao
137
Another facilities in Radisson Collection Bilbao
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Radisson Collection Bilbao

What are available facilities at Radisson Collection Bilbao?
There are top facilites at Radisson Collection Bilbao such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Collection Bilbao?
The standard check-in time at Radisson Collection Bilbao is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Radisson Collection Bilbao provide breakfast?
Yes, Radisson Collection Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Collection Bilbao?
Radisson Collection Bilbao is a 5.0-star hotel.
How many rooms are available at Radisson Collection Bilbao?
Radisson Collection Bilbao has 137 rooms in total.
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More Reviews from Other Guests in Radisson Collection Bilbao

Overall Ratings & Reviews Radisson Collection Bilbao

Other sources (745)
8.8
Very Good
From 745 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Bilbao

Number of reviews per page
20
40
Top reviews
RITA
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing !
Horia Tudor
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Roof terrace is useless and staff not very helpful.
Sophie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
Read More
Xavier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
zamira
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION
marina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in the best location for discovering Bilbao!
Intan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Disappointing- we arrived after the common check-in time and the room wasn’t available. No offer to leave our luggage so we would be able to explore the city. The far in advance provided request of a second duvet, hasn’t been processed and required a reminder. The TV had his on mind and turned on every few minutes also through the night. Informing the staff didn’t change the situation- so we disconnected the television from the plug ourselves. Opening hours of the sauna is too short - only till 20:00. unfortunately not the quality and service i would expected from a five star hotel
Read More
sheldon
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pablo told me to go to the wrong garage my rental was stuck there for Monday cause it was closed then charged me 127 euros to get it out Tuesday. Horrible advice
Carlos
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Will stay again for sure
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and comfortable room.
Pablo
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!
Read More
Greg
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and comfortable. However for a 5* hotel you expect things to be kept up tomspec. Instead the room was falling apart with rust around the bath, plastic peeling off the shower and ripped furnishings. It's also disappointing to know there is a pool but it costs an additional 20 euros per person per use.
Victory
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available.
sarah louise
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes
John
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.
Read More
Teresa
icon-Family
Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

One reason for booking this hotel was the access to a pool. To use the pool the cost was €20 per person which we felt was unacceptable. When staying at a hotel after a day of sightseeing we always like to have a drink in the bar and a read of a book before finding a restaurant. The area allocated was outside and adjoining the restaurant, so on a wet day impossible to use. At a 5* hotel this should provided.
Read More
ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.
Torica
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room nice bathroom kind staff
yairis
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Realmente mi estancia fue increíble, desde la recepción con Pablo y otro joven q nos ayudó increíblemente hasta los señores q nos atendían en el desayuno, el cual estaba riquísimo, Julen y Carmen son maravillosos y muy atentos La ubicación del hotel es increíble cerca de todos los medios de transportes y si vas de compras est ubicado en la av gran vía
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Bedrooms - the rooms were sweltering and there is no way to control the heating in the rooms!!! Made for two poor nights sleep! The shower leaked badly in both rooms - meant the bathroom flooded every time you had a shower!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Radisson Collection Bilbao

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Overall Ratings & Reviews Radisson Collection Bilbao

Other sources (745)
8.8
Very Good
From 745 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Bilbao

Number of reviews per page
20
40
Top reviews
RITA
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing !
Horia Tudor
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Roof terrace is useless and staff not very helpful.
Sophie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned.
Read More
Xavier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, staff was very responsive and helpful. Service was excellent and Pablo was very helpful with directions in terms of fun, architecture, places to see and food. Will definitely be going back on our next visit to Bilbao.
zamira
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service 1000% rooftop for breakfast a must, beautiful maintain and location on point PERFECT LOCATION
marina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in the best location for discovering Bilbao!
Intan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Disappointing- we arrived after the common check-in time and the room wasn’t available. No offer to leave our luggage so we would be able to explore the city. The far in advance provided request of a second duvet, hasn’t been processed and required a reminder. The TV had his on mind and turned on every few minutes also through the night. Informing the staff didn’t change the situation- so we disconnected the television from the plug ourselves. Opening hours of the sauna is too short - only till 20:00. unfortunately not the quality and service i would expected from a five star hotel
Read More
sheldon
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pablo told me to go to the wrong garage my rental was stuck there for Monday cause it was closed then charged me 127 euros to get it out Tuesday. Horrible advice
Carlos
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Will stay again for sure
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and comfortable room.
Pablo
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!
Read More
Greg
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and comfortable. However for a 5* hotel you expect things to be kept up tomspec. Instead the room was falling apart with rust around the bath, plastic peeling off the shower and ripped furnishings. It's also disappointing to know there is a pool but it costs an additional 20 euros per person per use.
Victory
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available.
sarah louise
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes
John
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.
Read More
Teresa
icon-Family
Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

One reason for booking this hotel was the access to a pool. To use the pool the cost was €20 per person which we felt was unacceptable. When staying at a hotel after a day of sightseeing we always like to have a drink in the bar and a read of a book before finding a restaurant. The area allocated was outside and adjoining the restaurant, so on a wet day impossible to use. At a 5* hotel this should provided.
Read More
ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.
Torica
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room nice bathroom kind staff
yairis
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Realmente mi estancia fue increíble, desde la recepción con Pablo y otro joven q nos ayudó increíblemente hasta los señores q nos atendían en el desayuno, el cual estaba riquísimo, Julen y Carmen son maravillosos y muy atentos La ubicación del hotel es increíble cerca de todos los medios de transportes y si vas de compras est ubicado en la av gran vía
Read More
John
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Bedrooms - the rooms were sweltering and there is no way to control the heating in the rooms!!! Made for two poor nights sleep! The shower leaked badly in both rooms - meant the bathroom flooded every time you had a shower!
Number of reviews per page
20
40