Hotel Ambassador Zermatt

Hotels
Finding rooms for you...
9.0
/10
Exceptional
592 reviews

What Guests Say About Their Stay

Navjot

10.0
/ 10
Overall great experience at Hotel Ambassador. The property is very neat and clean, and the staff is wonderful and helpful. Best of all, it's located right next to the train station, restaurants, and shopping market. Perfect place to stay in Zermatt!

Laura

10.0
/ 10
Our room was very clean and comfortably large. The location was outstanding, being conveniently close to the train station and Main Street with it being load or overly touristy. The staff were very friendly and helpful and the breakfast was a great start to each day! We were visiting during the epic European heat wave and while the hotel did not have air conditioning the doors to the balconies were convenient and easy to keep open to create a draft. Thick curtains kept the sun out during the day to keep the room from warming too much. This was our favorite hotel from our Switzerland trip visiting 4 different hotels.

Ernst

10.0
/ 10
The entire experience with the ambassador hotel was excellent! It was also located within 2 blocks of the train station.
In the Area
See Map
Spissstrasse 10, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

See more
This accommodation offers:
Indoor pool
Laundry service
Luggage storage
Elevator
Garden
Business facilities
Express check-out
Hotel Ambassador Zermatt is a 4-star hotels that has been welcoming guests since 1978. Hotel Ambassador Zermatt is part of Independent under Independent. There are 84 rooms spread across 5 floors.
See more

What's around Hotel Ambassador Zermatt

Spissstrasse 10, Zermatt, Visp, Valais, Switzerland, 3920
Discover More Places
Lobby Hotel Ambassador Zermatt
Lobby 2 Hotel Ambassador Zermatt

Discover More About Hotel Ambassador Zermatt

General Information

Hotel Ambassador Zermatt is a 4-star hotels that has been welcoming guests since 1978. Hotel Ambassador Zermatt is part of Independent under Independent. There are 84 rooms spread across 5 floors.

Location

Located at Spissstrasse 10 in Zermatt, Switzerland. Those looking to explore will find Gabiet-Passo dei Salati Gondola, Sacro Monte di Varallo, and Arch of Augustus nearby.

Facilities & Amenities

Hotel Ambassador Zermatt has Indoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Hotel Ambassador Zermatt has Business facilities and Computer station available.

Contact

Phone number: 41 2-79662611

All facilities in Hotel Ambassador Zermatt

Facility

  • Indoor pool
Swimming Pool Hotel Ambassador Zermatt
Swimming Pool
Entertainment Facility Hotel Ambassador Zermatt
Entertainment Facility
Fitness Center Hotel Ambassador Zermatt
Fitness Center
Common Space Hotel Ambassador Zermatt
Common Space
Lobby Hotel Ambassador Zermatt
Lobby

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Express check-out
  • Multilingual staff
  • Newspaper in lobby
    TEXT
  • Express check-in
  • Luggage storage
  • Concierge
  • Porter

Activity & Leisure

  • Garden
  • TV in Common Area
  • Sauna
  • Indoor pool
  • Pool sun loungers

Public Facilities

  • Elevator
  • Smoke Free Property
  • Safety deposit box

Business Facilities

  • Computer station
  • Business facilities

Meals & Dining

  • Breakfast buffet
    TEXT
  • Breakfast
    TEXT
  • Snack bar

Accommodation Facilities

  • Fireplace in lobby
  • Terrace

Connectivity

  • Wi-Fi
    TEXT

Transportation

  • Bicycle Rental On-Site

Sports & Recreation

  • Ski Storage

Accommodation Policy & General Information in Hotel Ambassador Zermatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ambassador Zermatt
84
Number of floors in Hotel Ambassador Zermatt
5
Another facilities in Hotel Ambassador Zermatt
Laundry Service, 24-hour front desk, Express check-out, Multilingual staff, Newspaper in lobby

Frequently asked question in Hotel Ambassador Zermatt

What is normal check-in & check-out time at Hotel Ambassador Zermatt?
The standard check-in time at Hotel Ambassador Zermatt is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Ambassador Zermatt provide breakfast?
Yes, Hotel Ambassador Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ambassador Zermatt?
Hotel Ambassador Zermatt is a 4.0-star hotel.
How many floors does Hotel Ambassador Zermatt have?
Hotel Ambassador Zermatt has 5 floors.
How many rooms are available at Hotel Ambassador Zermatt?
Hotel Ambassador Zermatt has 84 rooms in total.
See All

More Reviews from Other Guests in Hotel Ambassador Zermatt

9.0
Exceptional
From 589 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ambassador Zermatt

Number of reviews per page
20
40
Top reviews
Sherwin Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything!
Navjot
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great experience at Hotel Ambassador. The property is very neat and clean, and the staff is wonderful and helpful. Best of all, it's located right next to the train station, restaurants, and shopping market. Perfect place to stay in Zermatt!
María Noelia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service was excellent
Laura
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room was very clean and comfortably large. The location was outstanding, being conveniently close to the train station and Main Street with it being load or overly touristy. The staff were very friendly and helpful and the breakfast was a great start to each day! We were visiting during the epic European heat wave and while the hotel did not have air conditioning the doors to the balconies were convenient and easy to keep open to create a draft. Thick curtains kept the sun out during the day to keep the room from warming too much. This was our favorite hotel from our Switzerland trip visiting 4 different hotels.
Read More
John
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Close to train station… older hotel - good size room - knew there was no AC… but didn’t expect a heatwave so room was a little uncomfortable even with balcony door left open… A little overpriced for what you get… but it is Zermatt in the summer
Ernst
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The entire experience with the ambassador hotel was excellent! It was also located within 2 blocks of the train station.
Parimal A.
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Mountain view from our balcony was excellent. Staff very friendly and helpful
Pramod
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All great
Curtis
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff and property
Thong
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station.
Danniel Bo Lin
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff very helpful and the Mountain View is great
eliana
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing location. Just 5 min walking from the train station. Restaurant, food was really good!
Marivi Deocampo
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Free buffet breakfast is good.Two of my friends had birthdays and I asked them if they could prepare a birthday cake.They did and with balloons.Our room with balcony has a view of Matterhorn ,it’s so beautiful.The staff are very friendly and helpful.We even had a dinner at their hotel.
Shirol
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The location is super convenient, very close to train station which makes it very easy for us to travel with luggages; close to all jids of transportations for skiing and walking distance to the cemter of village. Hotel itself is very comfortable with great layout and good storage in the room. Fantastic breakfast selections and the onsite ski rental makes it very easy for us.
Read More
Kelly
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Hôtel was in an excellent location. Having the ski rental on site was lovely. There was not a gym. The hotel room was great but the beds were very hard.
Timilehin
icon-Business with Children
Business with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Skii easily accessible for beginners and advanced. Hotel was location 1 min walk from the train station. Staff were fantastic. I will always choose to stay here.
Liliana
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Amazing staff! Clean room and hotel and super close to the Gornergrat train!
Jeannette
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
Read More
Tin
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely
Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

clean and nice room. nice staff and great breakfast and pool/spa!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Ambassador Zermatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.