Renaissance Phuket Resort & Spa

The staff were excellent and there was a full programme of activities for children. The kids pool was excellent as was the food.

The resort is ideal for a family vacation. Very friendly and hospitable staff that will help you with all. The rooms are clean and spacious. The Mai Khao plaza is 5min away.

Staff was amazing. All the restaurants on site are amazing. The staff at the sand bar made us feel welcome and like family

Perfect place for family vacation.

The staff are amazing - so friendly, helpful and professional! The rooms are bright and comfortable, however, there is nothing Thai about them - not a single ornament or picture. The grounds are huge with plenty of shade but sadly the pool is too small and extremely noisy (lots of children) for the number of guests, which is the biggest disappointment.

We had an excellent stay. Service was good, rooms and breakfast were great. Facilities in kids club were not as comprehensive as some others, but they had good service and activities.

We really enjoyed our stay. The staff are super friendly and the food was terrific. Overall, I would highly recommend this resort to anyone!! Thanks again!!

Everything was just terrific!

Staff was amazing. Kind, friendly and welcoming.

All

We’ve been back again after only twelve months. Beautiful peaceful and the perfect way to relax. Sure it’s bit more - but it’s well worth it. It’s small enough to get some peace and big enough to have all you need.

The property was immaculate. Well designed, maintained and beautiful. The staff was friendly, ultra respectful, vigilant, extra attention to detail, and do their absolute best. The food was fresh and delicious. Everything was made fresh, including if you asked for a glass of juice. They will literally squeeze the fruit into juice for you to drink. This property was everything and more.

Great location right on the beach, away from all the hustle-bustle designed and well mantained

Renaissance Phuket is a great hotel with an amazing outdoor space and swimming pool. It does need renovation in the rooms and bar area and a bit more attention to cleanness. Some of the staff are really good with a great sense of service. We have been coming for years, but we can’t help to notice that the service and amenities are going down every year. No more welcome plate or snacks, no more turn down service, food in room service is not to standard, they bring food without any protection on it on some occasions. Overall we love this place but it needs to go back to its original standard.

Amazing Property. I wished the common toilets around the reception would be cleaner.

Beautiful property, immaculately maintained, amazing staff, perfect beach - eco friendly more than I’ve seen elsewhere from straws to coffee cup covers. Near Phuket International airport.

PROPERTY ITSELF LOVELY BUT IT HAS IT'S PROS & CONS. NICE PLACE TO RELAX FOR A PEACE OF MIND. LIMITED TRANSPORTATION AS YOU ARE SO FAR OUT FROM ALL THE EXTRAORDINARY SIGHTSEEING & EXCURSIONS.

Amazing luxery hotel. Very good service.Very kind staff.

The beach is very nice and clean. Also, the tropical garden and design of the hotel is nice and modern. The personnel is super friendly. However, this hotel is not a 5 star class hotel compared to other global standards and 5 star hotels on Phuket for following reasons: - the pool is very very small and totally crowded. It is not a pleasure to use the pool and I rate a pool experience high. In case the waves are very high there is no alternative and a hotel of this size would need a pool to swim some lanes... - the prices are absolutely way to overprized compared to a usual price- performance ratio. Besides the high price niveau which cannot be justified by exceptional quality, additionally a service fee of 10% is added e.g. in the restaurant plus 7% VAT, so additionally 17% on top of the already high prices. - the hotel pays attention to sustainability. However, the same hotel uses a bug spray in the garden area which led to a situation that on the next day a lot of dead bugs such as bees were laying all over the place. The hotel does this in good purpose because a lot of tourists do not like bugs, however, this is contradicting the sustainability concept and let those animals live here as they belong to Phuket and this area as well. If tourists cannot handle a bug in the tropical area, they should stay away from traveling here. Put nature first and allow some butterflies such as other resorts. - an earlier checkin was not possible although the room was ready.

Nice. Excellent service. All staff super helpful. Credit to the hotel. No beach access only downside. There is a beach you can see but not go on - cliff.