Does Lotte Hotel Hanoi have a swimming pool?

Yes, a swimming pool is available at Lotte Hotel Hanoi.

What do past guests say about Lotte Hotel Hanoi?

Lotte Hotel Hanoi is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Lotte Hotel Hanoi

Name: Lotte Hotel Hanoi
Address: No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000, No 54, Lieu Giai street, Hanoi, 100000, Vietnam
Rating: 9.3

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9.3

/10

Exceptional

1,167 reviews

What Guests Say About Their Stay

Kim T. H.

10.0

/ 10

Everything was absolutely fantastic. Impeccable cleanliness, lots of useful amenities, a beautiful room design, and amazing city views at night.

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Hua T. T.

10.0

/ 10

I had a great stay here. Friendly staff, very good service. Clean room. Delicious food.

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Yu Huang

9.4

/ 10

Quiet, cozy, and super clean. Great service. Convenient for shopping. Thank you.

Hua T. T.

8.5

/ 10

Friendly staff, clean and airy rooms, everything is great

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Adi S.

10.0

/ 10

Clean, comfortable, great service

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In the Area

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No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

This accommodation offers:

Outdoor pool

Pub

Poolside bar

Children play area

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Lotte Hotel Hanoi is a 5-star hotels that has been welcoming guests since 2014. The accommodation went through a renovation in 2014. Lotte Hotel Hanoi is part of Lotte Hotels under Lotte Hotel Group. There are 318 rooms spread across 34 floors.

What's around Lotte Hotel Hanoi

No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000

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General Information

Location

Located at No 54, Lieu Giai street in Ba Dinh, Vietnam. Those looking to explore will find Vườn Hoa Nghệ Thuật Nhật Tân, Thien Nien Temple, and Bãi Đá Sông Hồng nearby.

Facilities & Amenities

Lotte Hotel Hanoi has Outdoor pool, Pub, Poolside bar, Children play area, Swimming pool, and more.

Business Facilities

For guests traveling for work, Lotte Hotel Hanoi has Business facilities and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: hotelhanoi@lotte.net
Phone number: +842433331000
Website: http://www.lottehotel.com/hanoi/en/

All facilities in Lotte Hotel Hanoi

Facility

Outdoor pool

Poolside bar

Children play area

Swimming pool

Others

Meals & Dining

Breakfast
Breakfast buffet
Poolside Bar
Café
Pub

Public Facilities

Coffee/Tea in common areas
Elevator
Safety deposit box
Coffee shop
Room service
Restaurant

Nearby Facilities

Grocery store
Supermarket
Launderette

Accommodation Facilities

Car park
Cloakroom
Smoking area
Terrace
Family room
Fireplace in lobby
Recreation room

Guest Services

Luggage storage
Multilingual staff
Wedding service
Laundry Service
Currency exchange
Tours
24-hour security
Doorman
24-hour front desk

Activity & Leisure

Children's play area
Sauna
Outdoor pool
Spa

Business Facilities

Business facilities
Photocopier
Conference room
Meeting facilities

Accessibility

In-room accessibility

Connectivity

LAN Internet access
Wi-Fi in public areas

Transportation

Secure parking

Shuttle Service

Transfer service

Accommodation Policy & General Information in Lotte Hotel Hanoi

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.

Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time

MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time

Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time

Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)

Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Operation Hour - 06:00 - 10:00

From January 17th to January 26th during the stay of the delegation for the 14th National Congress: - Grill 63 and Pharaoh Bar will be closed. - Enhanced security measures, including metal detectors at the 1st Floor Lobby and internal security checkpoints, will be in place.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Hanoi	318
Number of floors in Lotte Hotel Hanoi	34
Another facilities in Lotte Hotel Hanoi	Breakfast, Breakfast buffet, Poolside Bar, Café, Pub

Frequently asked question in Lotte Hotel Hanoi

What is normal check-in & check-out time at Lotte Hotel Hanoi?

The standard check-in time at Lotte Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Lotte Hotel Hanoi provide breakfast?

Yes, Lotte Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Lotte Hotel Hanoi?

Lotte Hotel Hanoi is a 5.0-star hotel.

How many floors does Lotte Hotel Hanoi have?

Lotte Hotel Hanoi has 34 floors.

How many rooms are available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi has 318 rooms in total.

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More Reviews from Other Guests in Lotte Hotel Hanoi

Overall Ratings & Reviews Lotte Hotel Hanoi

Traveloka (167)

Other sources (1,000)

9.4

Exceptional

From 1,000 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Lotte Hotel Hanoi

Number of reviews per page

Top reviews

Harrison

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Anh Tuan

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel

Angelynn

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location attached to a mall. It was quite a hot summer, so it was easy to find restaurants and a supermarket without walking in the hot climate. The hotel served yummy food too.

Kien song

Friends and family with Friends

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

I think its a good area to stay.. near malls and eating places.. very comfortable and safe space

Kari

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Best massage of my life at the spa! Indoor pool was chilly. Close to shopping, grocery store, Starbucks. Interior spaces and room were spotless. Very quiet at night for sleeping. Enjoyed my stay!

Anthony

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The nicest hotel I’ve ever stayed in as far as the room is concerned, especially. Corner room on the 46th floor with a view in two directions. The bed is so big I could have shared it with the Jackson Five (minus Michael, of course). Convenient ledge above the bed and all light controls built into the headboard. Bath has tub and shower. Breakfast is pricey for Hanoi (about $28) but it’s a first-class buffet. Hanoi can be so hot and humid that it feels nice just to have alone time in this wonderful room.

Quoc

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Very clean and nice

Nadine

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.

Eddy

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel love it

SAMUEL

Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi

HIDEO

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great

Cesar

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel and club lounge

Nami

Friends and family Family

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다. 체크인, 체크아웃도 빠르고 좋았구요 실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다

SANGMAN

Business

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Bar was well stocked, clean room, good service

Teodor

Leisure with Partner

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Great hotel and great staff. Plenty of amenities on site. Would go back.

Shu Wen

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

It was ok

Tobe

with Partner

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍

Hosein

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Excellent In all aspect ….

Hosein

Business and Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Staff, cleanliness , service, smiles, breakfast

Philip

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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