9.0
/10
Exceptional
153 reviews

What Guests Say About Their Stay

Distance To City Center (4)
Staff Friendliness (4)
Activity Option (4)
Room Space (4)
Hua T. T.
8.5
/ 10
Friendly staff, clean and airy rooms, everything is great
In the Area
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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Lotte Hotel Hanoi is located in area / city Cống Vị. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Lotte Hotel Hanoi

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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000
Lobby Lotte Hotel Hanoi
Lobby 2 Lotte Hotel Hanoi

Discover More About Lotte Hotel Hanoi

What You Might Like - All About Lotte Hotel Hanoi

Lotte Hotel Hanoi is a popular choice for travellers seeking a luxurious and convenient stay in the heart of Vietnam's capital. Guests consistently praise the hotel's impeccable service, from the friendly staff to the efficient concierge. The hotel's prime location offers easy access to numerous attractions, making it an ideal base for exploring the city. Many reviewers highlight the stunning views from the rooms and the overall feeling of opulence and comfort. It's a truly unforgettable experience.

One of the most frequently mentioned highlights is the hotel's exceptional dining options, ranging from elegant restaurants to casual cafes. The spacious and well-appointed rooms are another major draw, offering a tranquil retreat after a day of sightseeing. The hotel's commitment to providing a high level of service is evident in every aspect of the guest experience, from check-in to check-out. Guests often describe their stay as "unforgettable" and "luxurious".

Overall, Lotte Hotel Hanoi receives overwhelmingly positive reviews, consistently scoring high marks for its location, service, and amenities. Reviewers frequently recommend the hotel to others, highlighting its value for money and the exceptional experience it provides. If you're looking for a truly memorable stay in Hanoi, Lotte Hotel Hanoi is a fantastic choice. Book your stay today and experience the luxury for yourself!

Concept & Design Lotte Hotel Hanoi

Lotte Hotel Hanoi boasts a sophisticated and modern design, reflecting a blend of contemporary elegance and traditional Vietnamese aesthetics. The architecture seamlessly integrates sleek lines and luxurious materials, creating a visually stunning and welcoming atmosphere. The design is the result of a collaborative effort by a team of renowned architects and interior designers, rather than being attributed to a single famous name. The overall effect is one of understated luxury and refined taste.

Stepping into the hotel lobby is like entering a tranquil oasis. The high ceilings, elegant furnishings, and soft lighting create a sense of calm and sophistication. The space is beautifully appointed with comfortable seating areas, perfect for relaxing or catching up with friends. The lobby's design is both functional and aesthetically pleasing, providing a welcoming space for guests to unwind and enjoy the hotel's ambiance. It's a truly impressive first impression.

Different Hotel Room Types Available in Lotte Hotel Hanoi

Choosing the right

hotel room type

is crucial for a comfortable stay. Lotte Hotel Hanoi offers a wide range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels

to luxurious suites. Let's explore the options:

  • Deluxe Room:

    Offers city views, non-smoking options available, and may include a bathtub.
  • Executive Room:

    Features upgraded amenities, potentially including a city or pool view, non-smoking options, and a bathtub.
  • Suite:

    Spacious suites with separate living areas, stunning views (city or pool), non-smoking options, and often include both a bathtub and a bidet.
  • Family Room:

    Designed for families, offering extra space and amenities for children. Non-smoking options are usually available.

Please note that specific amenities and views may vary depending on availability. Lotte Hotel Hanoi is not currently pet-friendly.

Unique Hotel Facilities in Lotte Hotel Hanoi

Beyond the standard

hotel facilities

, Lotte Hotel Hanoi offers a range of unique amenities to enhance your stay. Whether you're looking for relaxation or family fun, there's something for everyone. Here are some of the highlights:

  • Swimming Pool:

    A stunning outdoor pool, perfect for a refreshing dip. Operating hours are typically from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24/7.
  • Spa:

    Indulge in a relaxing massage or treatment (additional fees apply, prices vary depending on the service). Operating hours are typically from 10 am to 10 pm.
  • Kids' Club:

    A dedicated play area for children with supervised activities (check for operating hours and any potential additional fees).

Hotel Buffet or Hotel Restaurant / Cafe Available in Lotte Hotel Hanoi

Lotte Hotel Hanoi offers a diverse range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're craving a quick bite or a fine dining experience, you'll find something to satisfy your taste buds. Here are some of the options:

  • The Buffet Restaurant:

    Offers a wide selection of international and Vietnamese cuisine for breakfast, lunch, and dinner (prices vary depending on the meal and day). Operating hours vary, please check with the hotel.
  • [Restaurant Name 1]:

    Specialises in [Cuisine Type], offering a sophisticated dining experience (prices vary, check the menu). Open for dinner [Opening Time] to [Closing Time].
  • [Restaurant Name 2]:

    A casual cafe serving light meals, snacks, and beverages. Open from [Opening Time] to [Closing Time].
  • [Bar Name]:

    Offers a wide selection of cocktails and beverages in a stylish setting. Open from [Opening Time] to [Closing Time].

Easy Access from and to Airport

Getting to and from Noi Bai International Airport is easy with several convenient options. Whether you prefer a private transfer or public transport, Lotte Hotel Hanoi ensures a smooth journey. Here are some options for

hotel transfer

and

transfer from airport to hotel

:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    Lotte Hotel Hanoi may offer an airport shuttle service (check availability and booking requirements directly with the hotel). Pre-booking is usually recommended.
  • Private Car Service:

    A more luxurious option for a comfortable and direct transfer. Pre-booking is essential.

Nearby MRT Station & Bus Stops Nearby

Lotte Hotel Hanoi enjoys excellent public transport connections, making it easy to explore the city. For those seeking

affordable hotels nearby

with convenient access to public transport, this is a key advantage. Here's what's nearby:

  • Nearest MRT Station:

    [MRT Station Name], approximately [Distance] from the hotel. Payment can be made using a contactless card, easily purchased at the station.
  • Nearest Bus Stops:

    Several

    bus stops nearby

    offer connections to various parts of the city. Check local bus schedules for routes and timings. Payment is typically made in cash.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Lotte Hotel Hanoi

Hanoi offers a wealth of family-friendly attractions, perfect for creating lasting memories. Here are a few options within easy reach of Lotte Hotel Hanoi:

  • Hoan Kiem Lake:

    A beautiful lake in the heart of Hanoi, ideal for a relaxing stroll. Free entry.
  • Thang Long Water Puppet Theatre:

    A unique cultural experience showcasing traditional Vietnamese water puppetry. Ticket prices vary.
  • Vietnam Museum of Ethnology:

    Learn about the diverse cultures of Vietnam. Entry fees apply.
  • Hanoi Botanical Garden:

    A peaceful oasis perfect for a relaxing walk amidst nature. Entry fees apply.
  • Temple of Literature:

    A historic temple dedicated to Confucius, offering a glimpse into Vietnam's rich history. Entry fees apply.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near Lotte Hotel Hanoi

Looking for alternative

hotels with airport shuttle

or other

cheap hotels nearby

? Here are some options in various price ranges:

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its luxurious amenities, convenient location, and exceptional service, Lotte Hotel Hanoi offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and

book cheap hotels

, compare prices, and secure the best deals. For those seeking

cheap hotels nearby

, Traveloka offers a wide selection to choose from. And don't forget to

book cheap air tickets to Vietnam

through Traveloka to complete your travel arrangements. Start planning your dream Hanoi getaway today!

All facilities in Lotte Hotel Hanoi

Bar, Cafe and Lounge Lotte Hotel Hanoi
Bar, Cafe and Lounge
Swimming Pool Lotte Hotel Hanoi
Swimming Pool
Fitness Center Lotte Hotel Hanoi
Fitness Center
Functional Hall Lotte Hotel Hanoi
Functional Hall
Lobby Lotte Hotel Hanoi
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Gala dinner
  • Poolside bar
  • Bar

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • Grocery
  • Laundry
  • Shops
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet

Accessibilty

  • Disabled access friendly
  • In-room accessibility

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Secure parking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Lotte Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.
Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time
MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time
Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time
Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)
Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour - 06:00 - 10:00
Swimming Pool/ Basketball Court/BBQ: Closed until Further Notice

Extra Breakfast

Accommodation charges VND 940,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Hanoi
318
Number of floors in Lotte Hotel Hanoi
34
Another facilities in Lotte Hotel Hanoi
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Lotte Hotel Hanoi

Is Lotte Hotel Hanoi parking free for hotel guests, and do you offer valet parking services?
Parking at Lotte Hotel Hanoi isn't free for guests, however, we do offer a valet parking service for your convenience. For specific pricing and availability of both hotel parking and valet parking, please contact the hotel directly or check our website. We're happy to assist with any further queries.
Does Lotte Hotel Hanoi offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Lotte Hotel Hanoi. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. Their contact details should be readily available online.
Does Lotte Hotel Hanoi offer free hotel Wi-Fi for guests during their stay?
Yes, Lotte Hotel Hanoi provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Lotte Hotel Hanoi? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Lotte Hotel Hanoi, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including Hoan Kiem Lake and the iconic Thang Long Water Puppet Theatre, both easily accessible by bus.
Is Lotte Hotel Hanoi a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Lotte Hotel Hanoi. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Lotte Hotel Hanoi

Traveloka (153)
Other sources (942)
9.0
Exceptional
From 153 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.6

Location

9.1

Service and Facilites

9.2

People often mention about Lotte Hotel Hanoi
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Distance to City Center (4)
Activity Option (3)
Room Space (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Check-in/out Time (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Lotte Hotel Hanoi

Number of reviews per page
20
40
Customer reviews
Hachi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
I still have a good impression here after many experiences. However, both my friend and I think that the breakfast has few choices of food and drinks and is quite small, so customers have to wait because there are not enough tables.
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t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Great, clean, central and convenient
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good hotel and recommended for business and leisure travellers
1 people find it helpful
Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
quiet, beautiful view, enthusiastic staff
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Hua T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
I had a great stay here. Friendly staff, very good service. Clean room. Delicious food.
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Yu Huang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Quiet, cozy and super clean. Great service. Convenient for shopping. Thank you.
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Hua T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Friendly staff, clean and airy rooms, everything is great
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2 people find it helpful
Natdanai Thanakamalapradit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
I stayed at this hotel, and I was pleased to find that the room matched the promotional pictures exactly. It was clean and comfortable, making for a pleasant stay.
Find this review helpful?
Tô Phương T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
Very nice room, beautiful view. Great service, close to everything.
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Bui
icon-origin-TRAVELOKA
9.7
/10
Reviewed 108 week(s) ago
Vị trí thuận lợi.. sạch đẹp giá hợp lý.. nhân viên nhiệt tình vui vẽ....
2 people find it helpful
Nguyen T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
Basically, it's good, but I don't understand why 5 star hotels don't have welcome drink for guests
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1 people find it helpful
Do Thi H. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Khách sạn tuyệt vời, không có gì chê. Tiếc là không có thời gian trải nghiệm các dịch vụ tại khách sạn.
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Holland S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
Good location, nearby Mall, excellent room and friendly Staff.
1 people find it helpful
Holland S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
Good location, friendly staff and extremely complete facility.
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Nguyen T. K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 143 week(s) ago
Giá cao nhưng support quá tệ! Đây là lần cuối
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DANG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 147 week(s) ago
Great meals and services with reasonable prices.
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DANG
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
The hotel has nice food and is convenient to go to the airport.
1 people find it helpful
Hoang Ngoc
icon-origin-TRAVELOKA
6.8
/10
Reviewed 151 week(s) ago
Lúc checkin nhân viên hỗ trợ rất nhiệt tình. Lúc check out thì nhân viên có thái độ không tốt và hời hợt
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Chu H. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 153 week(s) ago
Nhân viên lễ tân tư vấn về Lounge không rõ ràng khiến tôi nghĩ là không có đồ ăn nên phải đi ăn ngoài dù có đặt hạng phòng Suite
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Tina V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 169 week(s) ago
Rất hài lòng về phòng nghỉ, tiện nghi và thái độ phục vụ. Chỉ hơi phiền khi di chuyển thang máy do phải tách thành 2 lần thang.
1 people find it helpful
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.