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9.3
Exceptional
1,167 reviews

What Guests Say About Their Stay

Kim T. H.

10.0
/ 10
Everything was absolutely fantastic. Impeccable cleanliness, lots of useful amenities, a beautiful room design, and amazing city views at night.
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Hua T. T.

10.0
/ 10
I had a great stay here. Friendly staff, very good service. Clean room. Delicious food.
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Yu Huang

9.4
/ 10
Quiet, cozy, and super clean. Great service. Convenient for shopping. Thank you.

Hua T. T.

8.5
/ 10
Friendly staff, clean and airy rooms, everything is great
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Adi S.

10.0
/ 10
Clean, comfortable, great service
See original
In the Area
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No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

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This accommodation offers:
Outdoor pool
Pub
Poolside bar
Children play area
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Lotte Hotel Hanoi is a 5-star hotels that has been welcoming guests since 2014. The accommodation went through a renovation in 2014. Lotte Hotel Hanoi is part of Lotte Hotels under Lotte Hotel Group. There are 318 rooms spread across 34 floors.
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What's around Lotte Hotel Hanoi

No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000
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What You Might Like - All About Lotte Hotel Hanoi

Lotte Hotel Hanoi is a popular choice for travellers seeking a luxurious and convenient stay in the heart of Vietnam's capital. Guests consistently praise the hotel's impeccable service, from the friendly staff to the efficient concierge. The hotel's prime location offers easy access to numerous attractions, making it an ideal base for exploring the city. Many reviewers highlight the stunning views from the rooms and the overall feeling of opulence and comfort. It's a truly unforgettable experience.

One of the most frequently mentioned highlights is the hotel's exceptional dining options, ranging from elegant restaurants to casual cafes. The spacious and well-appointed rooms are another major draw, offering a tranquil retreat after a day of sightseeing. The hotel's commitment to providing a high level of service is evident in every aspect of the guest experience, from check-in to check-out. Guests often describe their stay as "unforgettable" and "luxurious".

Overall, Lotte Hotel Hanoi receives overwhelmingly positive reviews, consistently scoring high marks for its location, service, and amenities. Reviewers frequently recommend the hotel to others, highlighting its value for money and the exceptional experience it provides. If you're looking for a truly memorable stay in Hanoi, Lotte Hotel Hanoi is a fantastic choice. Book your stay today and experience the luxury for yourself!

Concept & Design Lotte Hotel Hanoi

Lotte Hotel Hanoi boasts a sophisticated and modern design, reflecting a blend of contemporary elegance and traditional Vietnamese aesthetics. The architecture seamlessly integrates sleek lines and luxurious materials, creating a visually stunning and welcoming atmosphere. The design is the result of a collaborative effort by a team of renowned architects and interior designers, rather than being attributed to a single famous name. The overall effect is one of understated luxury and refined taste.

Stepping into the hotel lobby is like entering a tranquil oasis. The high ceilings, elegant furnishings, and soft lighting create a sense of calm and sophistication. The space is beautifully appointed with comfortable seating areas, perfect for relaxing or catching up with friends. The lobby's design is both functional and aesthetically pleasing, providing a welcoming space for guests to unwind and enjoy the hotel's ambiance. It's a truly impressive first impression.

Different Hotel Room Types Available in Lotte Hotel Hanoi

Choosing the right hotel room type is crucial for a comfortable stay. Lotte Hotel Hanoi offers a wide range of hotel bedroom types and categories of hotel rooms to suit every need and budget, from affordable hotels to luxurious suites. Let's explore the options:

  • Deluxe Room: Offers city views, non-smoking options available, and may include a bathtub.
  • Executive Room: Features upgraded amenities, potentially including a city or pool view, non-smoking options, and a bathtub.
  • Suite: Spacious suites with separate living areas, stunning views (city or pool), non-smoking options, and often include both a bathtub and a bidet.
  • Family Room: Designed for families, offering extra space and amenities for children. Non-smoking options are usually available.

Please note that specific amenities and views may vary depending on availability. Lotte Hotel Hanoi is not currently pet-friendly.

Unique Hotel Facilities in Lotte Hotel Hanoi

Beyond the standard hotel facilities, Lotte Hotel Hanoi offers a range of unique amenities to enhance your stay. Whether you're looking for relaxation or family fun, there's something for everyone. Here are some of the highlights:

  • Swimming Pool: A stunning outdoor pool, perfect for a refreshing dip. Operating hours are typically from 7 am to 10 pm.
  • Fitness Centre: State-of-the-art equipment for your workout needs. Open 24/7.
  • Spa: Indulge in a relaxing massage or treatment (additional fees apply, prices vary depending on the service). Operating hours are typically from 10 am to 10 pm.
  • Kids' Club: A dedicated play area for children with supervised activities (check for operating hours and any potential additional fees).

Hotel Buffet or Hotel Restaurant / Cafe Available in Lotte Hotel Hanoi

Lotte Hotel Hanoi offers a diverse range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're craving a quick bite or a fine dining experience, you'll find something to satisfy your taste buds. Here are some of the options:

  • The Buffet Restaurant: Offers a wide selection of international and Vietnamese cuisine for breakfast, lunch, and dinner (prices vary depending on the meal and day). Operating hours vary, please check with the hotel.
  • [Restaurant Name 1]: Specialises in [Cuisine Type], offering a sophisticated dining experience (prices vary, check the menu). Open for dinner [Opening Time] to [Closing Time].
  • [Restaurant Name 2]: A casual cafe serving light meals, snacks, and beverages. Open from [Opening Time] to [Closing Time].
  • [Bar Name]: Offers a wide selection of cocktails and beverages in a stylish setting. Open from [Opening Time] to [Closing Time].

Easy Access from and to Airport

Getting to and from Noi Bai International Airport is easy with several convenient options. Whether you prefer a private transfer or public transport, Lotte Hotel Hanoi ensures a smooth journey. Here are some options for hotel transfer and transfer from airport to hotel:

  • Taxi: Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle: Lotte Hotel Hanoi may offer an airport shuttle service (check availability and booking requirements directly with the hotel). Pre-booking is usually recommended.
  • Private Car Service: A more luxurious option for a comfortable and direct transfer. Pre-booking is essential.

Nearby MRT Station & Bus Stops Nearby

Lotte Hotel Hanoi enjoys excellent public transport connections, making it easy to explore the city. For those seeking affordable hotels nearby with convenient access to public transport, this is a key advantage. Here's what's nearby:

  • Nearest MRT Station: [MRT Station Name], approximately [Distance] from the hotel. Payment can be made using a contactless card, easily purchased at the station.
  • Nearest Bus Stops: Several bus stops nearby offer connections to various parts of the city. Check local bus schedules for routes and timings. Payment is typically made in cash.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Lotte Hotel Hanoi

Hanoi offers a wealth of family-friendly attractions, perfect for creating lasting memories. Here are a few options within easy reach of Lotte Hotel Hanoi:

  • Hoan Kiem Lake: A beautiful lake in the heart of Hanoi, ideal for a relaxing stroll. Free entry.
  • Thang Long Water Puppet Theatre: A unique cultural experience showcasing traditional Vietnamese water puppetry. Ticket prices vary.
  • Vietnam Museum of Ethnology: Learn about the diverse cultures of Vietnam. Entry fees apply.
  • Hanoi Botanical Garden: A peaceful oasis perfect for a relaxing walk amidst nature. Entry fees apply.
  • Temple of Literature: A historic temple dedicated to Confucius, offering a glimpse into Vietnam's rich history. Entry fees apply.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near Lotte Hotel Hanoi

Looking for alternative hotels with airport shuttle or other cheap hotels nearby? Here are some options in various price ranges:

  • Luxury Accommodations: [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotels: [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotels: [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its luxurious amenities, convenient location, and exceptional service, Lotte Hotel Hanoi offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and book cheap hotels, compare prices, and secure the best deals. For those seeking cheap hotels nearby, Traveloka offers a wide selection to choose from. And don't forget to book cheap air tickets to Vietnam through Traveloka to complete your travel arrangements. Start planning your dream Hanoi getaway today!

All facilities in Lotte Hotel Hanoi

Facility

  • Outdoor pool
  • Pub
  • Poolside bar
  • Children play area
  • Swimming pool
Others Lotte Hotel Hanoi
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Poolside Bar
  • Café
  • Pub

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Nearby Facilities

  • Grocery store
  • Supermarket
  • Launderette

Accommodation Facilities

  • Car park
  • Cloakroom
  • Smoking area
  • Terrace
  • Family room
  • Fireplace in lobby
  • Recreation room

Guest Services

  • Luggage storage
  • Multilingual staff
  • Wedding service
  • Laundry Service
  • Currency exchange
  • Tours
  • 24-hour security
  • Doorman
  • 24-hour front desk

Activity & Leisure

  • Children's play area
  • Sauna
  • Outdoor pool
  • Spa

Business Facilities

  • Business facilities
  • Photocopier
  • Conference room
  • Meeting facilities

Accessibility

  • In-room accessibility

Connectivity

  • LAN Internet access
  • Wi-Fi in public areas

Transportation

  • Secure parking

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in Lotte Hotel Hanoi

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.

Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time

MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time

Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time

Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)

Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Operation Hour - 06:00 - 10:00

From January 17th to January 26th during the stay of the delegation for the 14th National Congress: - Grill 63 and Pharaoh Bar will be closed. - Enhanced security measures, including metal detectors at the 1st Floor Lobby and internal security checkpoints, will be in place.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Hanoi
318
Number of floors in Lotte Hotel Hanoi
34
Another facilities in Lotte Hotel Hanoi
Breakfast, Breakfast buffet, Poolside Bar, Café, Pub

Frequently asked question in Lotte Hotel Hanoi

What is normal check-in & check-out time at Lotte Hotel Hanoi?
The standard check-in time at Lotte Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lotte Hotel Hanoi provide breakfast?
Yes, Lotte Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte Hotel Hanoi
Lotte Hotel Hanoi has a 5.0-star rating.
How many floors does Lotte Hotel Hanoi have?
Lotte Hotel Hanoi has 34.
How many rooms are available at Lotte Hotel Hanoi
Lotte Hotel Hanoi has 318.
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More Reviews from Other Guests in Lotte Hotel Hanoi

Overall Ratings & Reviews Lotte Hotel Hanoi

Traveloka (167)
Other sources (1,000)
9.4
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Lotte Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Harrison
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

X
Anh Tuan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel
Angelynn
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location attached to a mall. It was quite a hot summer, so it was easy to find restaurants and a supermarket without walking in the hot climate. The hotel served yummy food too.
Kien song
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I think its a good area to stay.. near malls and eating places.. very comfortable and safe space
Kari
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Best massage of my life at the spa! Indoor pool was chilly. Close to shopping, grocery store, Starbucks. Interior spaces and room were spotless. Very quiet at night for sleeping. Enjoyed my stay!
Anthony
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The nicest hotel I’ve ever stayed in as far as the room is concerned, especially. Corner room on the 46th floor with a view in two directions. The bed is so big I could have shared it with the Jackson Five (minus Michael, of course). Convenient ledge above the bed and all light controls built into the headboard. Bath has tub and shower. Breakfast is pricey for Hanoi (about $28) but it’s a first-class buffet. Hanoi can be so hot and humid that it feels nice just to have alone time in this wonderful room.
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Quoc
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean and nice
Nadine
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Eddy
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel love it
SAMUEL
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi
HIDEO
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great
Cesar
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel and club lounge
Nami
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다. 체크인, 체크아웃도 빠르고 좋았구요 실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다
SANGMAN
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Bar was well stocked, clean room, good service
Teodor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great hotel and great staff. Plenty of amenities on site. Would go back.
Shu Wen
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was ok
Tobe
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Hosein
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent In all aspect ….
Hosein
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff, cleanliness , service, smiles, breakfast
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.