New Orient Hotel Danang

Clean and modern room. Breakfast was decent. I wish the gym had been better

Good

The staff were friendly and helpful throughout our stay. The rooms is decent for the price we paid. The pool is nice. However, the location is not central.

Disappointing experience – safety hazards and poor value - We spent our last day at the New Orient Hotel Da Nang after checking out of Hoi An early, but it was not a great experience. Go elsewhere. The biggest issues were major safety hazards at the rooftop pool. It is only open until 2pm, has missing tiles that can easily cut your feet, and an electrical light had actually fallen off the wall and was sitting on the pool floor—still connected to live power! The surrounding deck area was also dirty and littered with discarded cigarette butts. While the hotel has a second pool on the 2nd floor, it is tiny and freezing cold. On a positive note, the pool staff were good. As for the rest of the property, the room was just ok but looking tired. They provide no milk in the room, and when I asked housekeeping for some, they told me I had to pay extra for it! The neighbourhood immediately surrounding the hotel looks very dirty and run down. Finally, the location is highly inconvenient; it is way too far away from the iconic Dragon Bridge, and it was a 20-minute walk just to get down to better areas near the Novotel Da Nang, Hilton, or Marriott. We would not return here. Save your money and look for better options in Da Nang.

We travelled with my wife and seven other family members. The New Orient was great, location was central with many places to eat and shop, all in walking distance if you can handle the heat. the hotel bus was excellent and was available for all of our touring. The staff was excellent, I mean we can not say enough about the staff and all the help they gave us, I would recommend this hotel on the great staff alone! The breakfast was well worth it and we all left in the mornings well full. Hotel and rooms were immaculate, I do not know how old the hotel is but you could not tell from the appearance, very well taken care of. The location is by the river view and this was great for walking and if you want the river view and not the beach side location, I would definitely recommend this hotel, New orient, plus it was a little lower in cost than the beach side hotels as well, so worth it!

The room was very clean, good breakfast spread and staff were very friendly and helpful. Thank you to Lucie and Mya who were awesome with arranging our day trips and general assistance during our stay!!

Very clean room, amazing staff… would definitely recommend this place

Room housekeeping wonderful. They really clean.

The hotel is well located to stroll along the river and a short grab ride to the markets. Lots of restaurants on the same street and two mini marts nearby where you can grab extra water. Breakfast was nice but the breakfast area was on the 7th floor and had a glass floor which was not so good for my boyfriend who is terrified of heights. Other than that I’d recommend this hotel. Rooms are new and clean as pictured. Two pools one on level 2 outdoors and a small roof top one next to the bar. Great views across the city. Staff helpful. Would stay there again

We had the best experience, the hotel was clean, the staff were all very friendly. We arrived early before our check in time, so they recommended a beautiful Michelin Star restaurant around the block. Then we had foot massages right next door to the hotel, with enough time to check in promptly at 2pm. The hotel also offers car services with prices comparable to Grab. We had a very nice experience!

Clean big rooms. Very polite staff and the location was convenient. Would recommend for a peaceful stay.

My stay was this property was absolutely perfect! The staff was knowledgeable and attentive, the room was beautiful and the restaurant was delicious. It is in the heart of the city center so you definitely feel like you are in the mix. A special shout out to our concierge Lucie for being so helpful and so sweet! Also our driver Vu was the best!

Lucie was particularly helpful and was always willing to go out of her way to make the planning of our days easier. Great service! Lovely staff overall

Staff was so friendly and great. The hotel is a little outdated and old; otherwise it nice.

Everythig was so good, specially Mya was excellent!

The staff are so nice , helpful and professional! Room is big and clean! We ll be back

There were many high quality features to this hotel, the room was very spacious with nice fittings and furniture. I also enjoyed the breakfast buffet that had interesting and tasty items to choose from. The staff were also excellent, and I had especially good service from Lucie who had great English and provided a lot of helpful information about things to see and do around the hotel.

Loved Lucie at the front desk who was such a lovely person, helping to organize the car rental out to Hue! The reason for the lower rating was being located in front of the ballroom which lasted until 10 pm for most of the time I was there. Had to go out of the hotel during that time.

Reception excellent, Staff always smiling and ready to help, remarkable service and great hospitality

Staff was courteous and helpful.