What do past guests say about Sunway Hotel Hanoi?

Sunway Hotel Hanoi is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sunway Hotel Hanoi

Name: Sunway Hotel Hanoi
Address: 19 Pham Dinh Ho, Pham Dinh Ho, Hai Ba Trung, Hanoi, Vietnam, 100000, 19 Pham Dinh Ho, Hanoi, 100000, Vietnam
Rating: 8.7

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8.7

Very Good

253 reviews

What Guests Say About Their Stay

julfan n.

10.0

/ 10

Very good and satisfaction. We love Sunway hotel

RITEN PRAVIN

10.0

/ 10

Hotel situated in a great location with coffee shops and convenience shops withing walking distance. Rooms are as described and staff are very helpful and accommodating.

Cheol

10.0

/ 10

The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.

Ken

10.0

/ 10

I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.

In the Area

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19 Pham Dinh Ho, Pham Dinh Ho, Hai Ba Trung, Hanoi, Vietnam, 100000

Main Facilities

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Laundry

Sunway Hotel Hanoi is a 4-star hotels that has been welcoming guests since 1998. The accommodation went through a renovation in 2017. Sunway Hotel Hanoi is part of Sunway Hotels and Resorts ROW. There are 143 rooms spread across 10 floors.

What's around Sunway Hotel Hanoi

19 Pham Dinh Ho, Pham Dinh Ho, Hai Ba Trung, Hanoi, Vietnam, 100000

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General Information

Location

Located at 19 Pham Dinh Ho in Hai Ba Trung, Vietnam. Those looking to explore will find Vườn Hoa Nghệ Thuật Nhật Tân, Thien Nien Temple, and Bãi Đá Sông Hồng nearby.

Facilities & Amenities

Sunway Hotel Hanoi has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Sunway Hotel Hanoi has Meeting facilities available on-site.

Contact

Email: shhn.ecommerce@sunwayhotels.com
Phone number: +842439713888

All facilities in Sunway Hotel Hanoi

Others

Meals & Dining

Breakfast buffet

Guest Services

Bellboy service
Luggage storage
Laundry Service
Currency exchange
Tours
Concierge
24-hour front desk

Public Facilities

Room service
Restaurant
Elevator
Safety deposit box

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Car park

Nearby Facilities

Supermarket
Hair salon
Launderette

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Sunway Hotel Hanoi

IMPORTANT_NOTICE

Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Hanoi	143
Number of floors in Sunway Hotel Hanoi	10
Another facilities in Sunway Hotel Hanoi	Breakfast buffet, Bellboy service, Luggage storage, Laundry Service, Currency exchange

Frequently asked question in Sunway Hotel Hanoi

What is normal check-in & check-out time at Sunway Hotel Hanoi?

The standard check-in time at Sunway Hotel Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sunway Hotel Hanoi provide breakfast?

Yes, Sunway Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sunway Hotel Hanoi?

Sunway Hotel Hanoi is a 4.0-star hotel.

How many floors does Sunway Hotel Hanoi have?

Sunway Hotel Hanoi has 10 floors.

How many rooms are available at Sunway Hotel Hanoi?

Sunway Hotel Hanoi has 143 rooms in total.

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More Reviews from Other Guests in Sunway Hotel Hanoi

Overall Ratings & Reviews Sunway Hotel Hanoi

Traveloka (39)

Other sources (214)

8.8

Very Good

From 214 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

7.8

Service and Facilites

8.8

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Traveler Reviews Sunway Hotel Hanoi

Number of reviews per page

Top reviews

Rebecca

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Big clean rooms with excellent breakfast. I would stay here again!

RITEN PRAVIN

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Hotel situated in a great location with coffee shops and convenience shops withing walking distance. Rooms are as described and staff are very helpful and accommodating.

Cheol

Leisure with Partner

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

David

8.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff

Song Chiang

with Partner

10.0

/10

Reviewed 149 week(s) ago

Hotels.com verified review

Room was spacious and clean. Easy access and friendly reception.

Ken

Leisure

10.0

/10

Reviewed 162 week(s) ago

Expedia Group verified review

Ken

Leisure with Children

10.0

/10

Reviewed 163 week(s) ago

Expedia Group verified review

Excellent services

Colin

Business and Leisure with Partner

8.0

/10

Reviewed 200 week(s) ago

Expedia Group verified review

Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.

Business

8.0

/10

Reviewed 213 week(s) ago

Expedia Group verified review

Easy to sleep

DrRisa

Business

8.0

/10

Reviewed 360 week(s) ago

Expedia Group verified review

the best part was their breakfast.. they made fresh juices of many kinds to order!

Verified traveler

8.0

/10

Reviewed 390 week(s) ago

Expedia Group verified review

Rates is reasonable and staff is friendly. Location is convenient.

Chin Chay

with Partner

10.0

/10

Reviewed 393 week(s) ago

Hotels.com verified review

The staff was awesome

Louie

Leisure Family

10.0

/10

Reviewed 403 week(s) ago

Expedia Group verified review

The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.

Verified traveler

Leisure Family

8.0

/10

Reviewed 403 week(s) ago

Expedia Group verified review

I have very mixed feelings about the hotel there were great people but some were very unhelpful

Wahida

8.0

/10

Reviewed 424 week(s) ago

Expedia Group verified review

The hotel, staff, food are all excellent. However if you are looking for city lifestyle it’s not the place. It’s a bit out of the city (15 mins drive) and a short distance (driving, not walking) from the Omd Quarter

Kek Hong

4.0

/10

Reviewed 425 week(s) ago

Hotels.com verified review

Too far from main city....hide inside a small road. Room are old....not worth paying for it...

Robert

8.0

/10

Reviewed 446 week(s) ago

Hotels.com verified review

Small room, very tight getting in and out room; had to squeeze into bathroom just to get my catty-on suitcase through the door. Bartenders at bar could not make a Manhattan cocktail drink.

Verified traveler

8.0

/10

Reviewed 447 week(s) ago

Expedia Group verified review

I enjoyed my stay, but was shocked when they demanded 1000 Rm from me as a deposit. Breakfast was very good a good variety of food and restaurant also offered a good range of dishes. Staff were friendly and helpful. Do not use the mini bar, very expensive.

Ferenc

10.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

we had 10 night there and hotel and location was great!if i come back i will stay again here.

Babu

10.0

/10

Reviewed 456 week(s) ago

Hotels.com verified review

A very comfortable stay. Good vegetarian breakfast and meal options. The staff in the restaurant appeared clearly overwhelmed attending to the guests during breakfast (particularly at the coffee station), though the numbers seemed easily manageable. The staff tried their best to be helpful but their poor communication skills probably made things more difficult. Guess it would be easier for both the hotel staff and the guests, if they could just post the instructions for operating the coffee maker by the side of the appliance.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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