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Sunway Hotel Hanoi
Hotels
8.6
/10
Very Good
201 reviews
What Guests Say About Their Stay
Cheol
10.0
/ 10
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Ken
10.0
/ 10
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Louie
10.0
/ 10
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
In the Area
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19 Pham Dinh Ho, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sunway Hotel Hanoi
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19 Pham Dinh Ho, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam, 100000
Discover More About Sunway Hotel Hanoi
Location
Sunway Hotel Hanoi is located in area / city Phạm Đình Hổ.
About Sunway Hotel Hanoi
Sunway Hotel Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Sunway Hotel Hanoi provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Hanoi, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunway Hotel Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunway Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunway Hotel Hanoi.
All facilities in Sunway Hotel Hanoi
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- Minibar
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Money changer
- Laundry service
- Luggage storage
- Tours
- 24-hour Receptionist
Nearby Facilities
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Smoking area
Food and Drinks
- Restaurant with AC
- Buffet breakfast
Business Facilities
- Business center
- Meeting facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sunway Hotel Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Guest must bring their ID card along and present at check in. Special requests are subject to availability.
Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Standard occupancy of Superior King Room - Room Only and Deluxe King City View Room Only is 2 persons. Free for third person sharing bed. Maximum occupancy is 3 persons.
Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Standard occupancy of Superior King Room - Room Only and Deluxe King City View Room Only is 2 persons. Free for third person sharing bed. Maximum occupancy is 3 persons.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunway Hotel Hanoi | 143 |
Number of floors in Sunway Hotel Hanoi | 10 |
Another facilities in Sunway Hotel Hanoi | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Sunway Hotel Hanoi
What are available facilities at Sunway Hotel Hanoi?
There are top facilites at Sunway Hotel Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Hanoi?
The standard check-in time at Sunway Hotel Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Hanoi provide breakfast?
Yes, Sunway Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sunway Hotel Hanoi
Traveloka (36)
Other sources (201)
8.6
Very Good
From 201 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
7.6
Service and Facilites
8.8
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Traveler Reviews Sunway Hotel Hanoi
Number of reviews per page
20
40
Top reviews
Cheol
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
David
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Song Chiang
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Room was spacious and clean. Easy access and friendly reception.
Ken
Leisure
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Read More
Ken
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Excellent services
Colin
Business and Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room.
I would stay at this hotel again.
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HA
Business
8.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Easy to sleep
DrRisa
Business
8.0
/10
Reviewed 295 week(s) ago
Expedia Group verified review
the best part was their breakfast.. they made fresh juices of many kinds to order!
Verified traveler
8.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Rates is reasonable and staff is friendly. Location is convenient.
Chin Chay
10.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
The staff was awesome
Louie
Leisure Family
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
Verified traveler
Leisure Family
8.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
I have very mixed feelings about the hotel there were great people but some were very unhelpful
Wahida
8.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
The hotel, staff, food are all excellent. However if you are looking for city lifestyle it’s not the place. It’s a bit out of the city (15 mins drive) and a short distance (driving, not walking) from the Omd Quarter
Kek Hong
4.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
Too far from main city....hide inside a small road. Room are old....not worth paying for it...
Robert
8.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
Small room, very tight getting in and out room; had to squeeze into bathroom just to get my catty-on suitcase through the door. Bartenders at bar could not make a Manhattan cocktail drink.
Verified traveler
8.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
I enjoyed my stay, but was shocked when they demanded 1000 Rm from me as a deposit. Breakfast was very good a good variety of food and restaurant also offered a good range of dishes. Staff were friendly and helpful. Do not use the mini bar, very expensive.
Ferenc
10.0
/10
Reviewed 390 week(s) ago
Expedia Group verified review
we had 10 night there and hotel and location was great!if i come back i will stay again here.
Babu
10.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
A very comfortable stay. Good vegetarian breakfast and meal options. The staff in the restaurant appeared clearly overwhelmed attending to the guests during breakfast (particularly at the coffee station), though the numbers seemed easily manageable. The staff tried their best to be helpful but their poor communication skills probably made things more difficult. Guess it would be easier for both the hotel staff and the guests, if they could just post the instructions for operating the coffee maker by the side of the appliance.
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Johnny
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Breakfast is delicious, had a free room upgrade with access to the lounge at night for food and drinks with exceptional service. Very friendly and thoughtful staff. It was my girlfriends birthday and upon request they put a surprise cake in the room with no added charges - very happy trip.
maureen
10.0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Wonderful staff- especially Ginney. Helped organize our tours and made it very easy for us!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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