We had a very pleasure stay. Very nice hotel and very great service, just only the outdoor private pool is not clean. All the food is excellent, we love it so much.
I took a night for staycation. I'm so amaze, calm atmosphere. Never expect before Batam had a wonderful place to stay with the affordable price. I'll right back to stay here soon. Thankyou woda
The hotel is old. Front desk staffs are not so friendly. The carpet with cigarette holes, linen with holes and not white anymore, arm chair’s cushion broken and smelly and chair with cigarette hole, are all worn out. Need renovation. Close to harbour bay mall, but the mall it self almost empty. Good that there is a supermarket. Close to other mall but hard to find reliable taxi in Batam, dominated by unregistered taxi who charge unreasonable fare.
There was no response from the front office when I complained, because the telephone in the room and the water heater boiler were not working. Is the room sold to app room rarely occupied by guests? I hesitate to book a hotel for the next time.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia