Villa in Kampung Si Rusa

I can't believe this is the quality of a 4 star hotel. I was welcomed by smelly room (smell like damp clothes), no hotel like smell. Floor was dusty, curtain full of mold/fungus, and the breakfast menu and taste are terrible. Breakfast from stalls nearby taste way better than so called 4 hotel.

The AC in the room I stayed was not functioning and the other AC 's 16degree feels like 27degree. However, the staff assisted us well so everything 's great.

The room not worth with the value, room was too old and floor very dirty, we must wear shoe at room. Breakfast price not cheap but just got little choice foods to eat. Staff services also very slow, need request extra one pillow also need charge. So disappointed for this holiday.

It was a smooth check in and check out. The staffs are helpful, friendly and most importantly very welcoming. The room is clean, air conditioner and water heater works fine. If you book your stay during the weekend you'll get to try their delicious food at their ' PASMA ' available from 630-10pm, every saturday if I'm not mistaken. A dinner with a view. My kids enjoy staying here.

Receptionist language is really bad. Asking politely about check in and check out but they are rude.

I wake up around 3am due to air-conditioning compressor loud noise. Can't sleep well after that.

Just ordinary room, more like a place for keeping broken furniture. Overall OK to stay for a nite or two, Only 1 lift work while staying, have to take stairs to go down when checking out from level 9th. Otherwise need to wait more than 10 minutes as each time lift stop full with crowds.

No water! The worst is, no one apologize on the inconvenience. Not even offering anything to console us with this issue. And found that, this kind of water disruption has been has happened this year with notice on board - 18/5/23 already got water disruption. Need to go to pool changing room to find water! Its a disgrace for a 3 star hotel. Not worth even 0.5 star. Apart from no water, no wifi even got mentioned have free wifi in booking. Do not stay here!