RS EMC Cikarang

the setting of the swab procedure is not clear, the queue is long, the hours need to be set, so that the queue can be divided

Thank you, very easy

very friendly and fast service.

The voucher redeem process is quite long.

the drive-thru is in front of the hospital not in the lobby anymore like the previous one. the redemption always as smooth as water and now they also using online registration, bye ballpoint

the queue is solid, fortunately every staff is friendly even though it's crowded and hot

good service but a bit long.

The registration staff is incompetent, leaving applicants through private channels. I don't know what the reason is, those who make reservations via Traveloka or pay directly are only bulleted, not called to get a queue number. Have to ask and poke often so that you notice that there is a personal name that is too late. Please fix the system, I still use handwriting, scribble here and there, circle here and there, like I'm confused myself. Longest queuing experience, came at 9 o'clock, registered, only got the queue number at 1 o'clock after being poked, then finished swab at 3 o'clock. Regret not having poked the officer earlier, too trusting in the queuing system...

very helpful because it can be cashless.

fast process, fast results, alert staff. according to protocol

Alhamdulillah it went well

Waiting too long using drive-thru, it takes 30 minutes until they do the test when I arrived...

Everything is very easy with messages through traveloka, staff at RS Omni Cikarang are very friendly and helpful, thank you Omni Hospitals and Traveloka

Drive thru antigen in Omni is easy and affordable

The voucher redemption process is easy, OMNI is also ready to re-register so that the waiting process is not long. The antigen test is fast and the results are sent via email in about 3 hours.

Redemption was easy and hassle-free. The result was available 2-hours after the test (swab antigen). Quick and efficient!

Thank you for the service, it is also quite fast

Promise I want to send an email on the 4th, but not until the 6th, until I have to make phone calls too

Ineffective queuing system, resulting in crowds and officers not responsible for queuing procedures that should maintain the covid protocol and a sense of security for the hospital service users (very disappointing)

get there full time. less friendly service. When registering, I was told to wait before being called, but I waited for 20 minutes when I didn't get a call even though the registration section was empty, so I had to take the initiative again. not friendly for the first time coming for the test because there is no explanation for the step-by-step process. The process runs out from the registration place where I have to go, where can I get the results, what time the results can be taken etc. I have to ask just explained. I hope the service can be improved.