Rumah Sakit Antam Medika

The voucher redemption process is quite long, first we have to register... we are asked to fill in our personal data and after that we are told to go to the cashier, the cashier is told to screenshot the voucher number and send an email to the cashier at Antam Hospital, only after that we are allowed to enter the room antigen, which is to be precise near the ICU room. Even here, we are told to wait for the antigen tools to be prepared first. For antigen results, you can wait or a request can be sent by email. If you want to wait, it's about 30 minutes and if you want it to be emailed, all you have to do is write down our email address on the form given to the nurse.

very helpful staff, comfortable

Health protocol is going well

Get in line quickly, and the results are also fast

the service is very long, maybe because there are only a few staff

it was fast and efficient because you can ask for the soft copy results in your mail.

Hospital have good safety rules, good administration. Swab is really fast. The result should be in 1day, but they already sent us the result only in 12 hours (I think it depends on their schedule)

service hours differ between the application and the actual, in the application it is 8-19 hours but the actual time is only 8-10 and 15-17. very long result. the call for the swab process does not match arrival.

It's a long process, from registration to swab it's a long wait. The result is also out after 40 minutes

The results are good but when the redeem process seems like the hospital is not ready to accept Traveloka transactions, the process takes a long time.