Getting Ready for a Trip? Make Sure Your Device Is Compatible with eSIM!
Traveloka Xperience
6 min read
Heading out on your next adventure and want an easy way to stay connected? eSIM might be the perfect solution. With eSIM, you can activate mobile data directly on your device and there is no need to swap out your physical SIM card. It’s a hassle-free way to get online, whether you're traveling for business or leisure.
Check the List of eSIM Compatible Devices
Before purchasing your travel eSIM plan, check whether your device supports eSIM. You can find a list of compatible devices below to ensure everything goes smoothly during your trip.
Apple
Important:
Most iPhone models sold in mainland China do not support eSIM, and only some iPhone models sold in Hong Kong and Macao support eSIMs. If you purchased your iPhone in one of these regions, please check if your iPhone is eSIM-compatible before installing an eSIM.
Samsung
Important:
The following models are not eSIM-compatible: Galaxy S20 FE all models, Galaxy S21 FE all models, Galaxy S20/S21 (US), Galaxy Z Flip 5G (US), Note 20 Ultra (US & Hong Kong), Galaxy Z Fold 2 (US & Hong Kong).
Google Pixel
Important:
The following models are not eSIM-compatible: Pixel 3 from Australia, Japan, and Taiwan, or from any US / Canadian carriers except Sprint and Google Fi, Pixel 3a from South East Asia, Japan, and Verizon US.
Vivo
Xiaomi
OnePlus
OPPO
Honor
Huawei
Important:
The following models are not eSIM-compatible: The P40 Pro+ and P50 Pro.
Sony
Hammer
Motorola
Sharp
TCL
Others
Can’t Find Your Device? Check Manually!
If your phone isn't listed above, follow these steps to check eSIM support:
Method 1: Dial a USSD Code (iOS & Android)
1.
2.
3.
Method 2: Check Phone Settings
On iOS:
1.
2.
3.
On Android:
1.
2.
3.
Once confirmed, simply choose your travel eSIM plan and scan the QR code provided.
Turn On Data Roaming to Get Connected
To make sure your eSIM works properly when you arrive at your destination, don’t forget to turn on data roaming. This lets your eSIM connect to the right local network.
For iPhone:
1.
2.
3.
4.
For Android:
1.
2.
3.
4.
And that’s it! Once roaming is on, your eSIM will automatically connect when you land.
Wherever you’re going, enjoy the convenience of staying connected with eSIM.
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