About All Nippon Airways

All Nippon Airways (ANA), operating under the IATA code NH and ICAO code ANA, is Japan's largest airline by passenger numbers and fleet size. Headquartered in Minato, Tokyo, ANA is a founding-era member of the Star Alliance, which it joined in 1999, and runs the ANA Mileage Club frequent flyer programme that lets members earn and redeem miles across the entire Star Alliance network. The airline has now been rated a 5-Star carrier by Skytrax for 13 consecutive years, placing it among only a handful of airlines worldwide to hold that distinction, and it connects passengers to more than 50 domestic destinations within Japan and around 30 international destinations across East Asia, Southeast Asia, Europe, Oceania, and North America.

For travellers departing Malaysia, ANA offers convenient one-stop connections through its twin Tokyo hubs to destinations throughout Japan and onward across the ANA and Star Alliance network. Passengers flying with ANA can expect Japan's signature hospitality — attentive, precise, and consistently on time — along with Japanese-inspired dining, a wide entertainment library, and one of the most modern long-haul fleets in Asia. When you book All Nippon Airways flights on Traveloka, you can compare fares, schedules, and cabin classes in minutes and receive your e-ticket instantly by email and in the Traveloka app.

Airline Overview and History

All Nippon Airways traces its origins to two predecessor companies, both founded in December 1952, and has grown into one of the world's most awarded carriers. Key milestones include:

• 1952: Japan Helicopter and Aeroplane Transport Co., Ltd. and Far East Airlines were established, laying the foundation for what would become ANA.
• 1954: The first scheduled passenger service between Osaka and Tokyo launched on 1 February 1954, the first postwar scheduled flight operated by a Japanese pilot.
• 1958: All Nippon Airways merged with Far East Airlines in March 1958, creating Japan's largest private airline at the time.
• 1971: ANA placed its first order for a Boeing 747 widebody, modernising its long-haul capability.
• 1986: ANA launched its first international services, expanding beyond its dense domestic network.
• 1999: ANA joined the Star Alliance, linking its network with more than 25 member airlines worldwide.
• 2012: ANA became the global launch customer for the Boeing 787 Dreamliner, a role that shaped the airline's long-haul strategy for the decade that followed.
• 2019: ANA took delivery of its first Airbus A380, painted in the iconic "FLYING HONU" (sea turtle) livery and dedicated to the Tokyo–Honolulu route.
• 2022: ANA marked 70 years since its founding and unveiled a post-pandemic recovery strategy centred on rebuilding international capacity.
• 2025–2026: ANA continues to hold one of the world's largest Boeing 787 fleets and has been placing further orders for Boeing 787-9, Boeing 777-9, and Airbus A321neo aircraft to reinforce its position across the Asia-Pacific region, while marking its 13th consecutive year as a Skytrax 5-Star airline.

ANA's primary hub is Tokyo Haneda Airport (HND), with a major secondary hub at Tokyo Narita International Airport (NRT) and additional operations from Osaka Kansai International Airport (KIX). Together these hubs give ANA some of the smoothest transcontinental transfer times of any airline in Asia.

Fleet and Aircraft

All Nippon Airways operates one of the most modern and diverse fleets in Asia-Pacific, and remains the world's largest operator of the Boeing 787 Dreamliner family, with more than 80 787-8, 787-9, and 787-10 aircraft in active service across its network:

• Boeing 787-8 Dreamliner — deployed on long-haul international and regional routes
• Boeing 787-9 Dreamliner — ANA's primary long-haul international workhorse, operated in the largest numbers of any 787 variant in its fleet
• Boeing 787-10 Dreamliner — used on high-density long-haul routes
• Boeing 777-200 — medium-capacity international routes
• Boeing 777-300 — high-capacity international routes
• Boeing 777-300ER — ultra-long-haul routes featuring ANA's premium "The Suite" First Class cabin and the newer "The Room" Business Class product
• Boeing 737-800 — domestic and short-haul routes within Japan
• Boeing 767-300 — domestic and medium-haul routes
• Airbus A320neo — domestic and short-haul routes
• Airbus A321neo — domestic and short-haul routes, with further deliveries on order to modernise the narrow-body fleet
• Airbus A380 (3 aircraft in "FLYING HONU" livery) — operated exclusively between Tokyo Narita and Honolulu

ANA maintains its entire fleet to strict Japanese Civil Aviation Bureau and ICAO safety standards, and its consistent 5-Star Skytrax rating reflects both cabin product quality and operational reliability across this fleet.

Top Flight Routes

All Nippon Airways connects Japan with major cities globally, and for travellers from Malaysia, ANA offers convenient connections through its Tokyo hubs onward to destinations across North America, Europe, and the rest of Asia-Pacific. Popular routes booked by Malaysian travellers on Traveloka include:

• Kuala Lumpur to Tokyo (Haneda): Search Kuala Lumpur to Tokyo flights on Traveloka.
• Tokyo to Kuala Lumpur: Search Tokyo to Kuala Lumpur flights on Traveloka.
• Kuala Lumpur to Osaka: Search Kuala Lumpur to Osaka flights on Traveloka.
• Osaka to Kuala Lumpur: Search Osaka to Kuala Lumpur flights on Traveloka.
• Kuala Lumpur to Sapporo: Search Kuala Lumpur to Sapporo flights on Traveloka.
• Kuala Lumpur to Fukuoka: Search Kuala Lumpur to Fukuoka flights on Traveloka.

Beyond the Kuala Lumpur–Japan market, ANA's Tokyo hubs also connect onward to major long-haul destinations such as Los Angeles, New York, London, Paris, and Singapore, making ANA a useful option for Malaysian travellers routing through Japan to North America and Europe. Check live flight information on the Traveloka Flight Status page before departure.

Baggage Allowance and Policies

Cabin Baggage (Carry-On)

• Allowance: 1 carry-on bag plus 1 personal item
• Maximum weight: 10 kg total for the carry-on bag
• Maximum dimensions: 55 cm × 40 cm × 25 cm, including wheels and handles
• Personal item dimensions: up to 40 cm × 30 cm × 15 cm, such as a handbag or laptop bag

Checked Baggage

• Economy Class: 2 pieces, each up to 23 kg, with maximum 158 cm total dimensions per piece
• Premium Economy: 2 pieces, each up to 23 kg
• Business Class: 2 pieces, each up to 32 kg
• First Class: 3 pieces, each up to 32 kg

Excess Baggage and Restricted Items

Excess baggage fees apply to items exceeding the free allowance, and rates vary by route and cabin class. Pre-purchasing additional baggage through Traveloka or the ANA website ahead of departure is usually more economical than paying excess charges at the airport counter. A few important restrictions apply across all cabins:

• Dangerous goods, flammable substances, explosives, and sharp objects are prohibited in both cabin and checked baggage.
• Spare lithium batteries, power banks, and e-cigarettes must be carried in cabin baggage only, never in checked baggage.
• Liquids, gels, and aerosols in carry-on bags must be in containers of 100 ml or less and placed in a single transparent resealable bag.

Check-in Guide

Online Check-In

• Opens 24 hours before departure for international flights
• Closes 75 minutes before departure
• Available via the ANA website or the official ANA mobile app
• Passport details must be entered in advance for all international itineraries

Airport Counter Check-In

• International flights: counters open approximately 3 hours before departure and close 60 minutes before departure
• At Tokyo Haneda Airport specifically, check-in closes 40 minutes before departure
• Boarding gates close 10 minutes before scheduled departure, so passengers should arrive at the gate well ahead of time

Self-Service Kiosks

At major hub airports, including Tokyo Haneda and Tokyo Narita, self-service kiosks allow passengers to check in, print boarding passes, and generate bag tags quickly without queuing at a staffed counter. Passengers travelling during Japanese public holiday periods, such as Golden Week or the New Year season, are advised to arrive with extra buffer time, as terminals can be significantly busier.

Cabin Classes and In-Flight Experience

Economy Class

ANA Economy offers comfortable seating, complimentary meals on international routes, and ANA's in-flight entertainment system with a large selection of movies, television programmes, music, and games. Japanese cuisine options are available on most long-haul flights, and ANA consistently ranks among Asia's best for economy dining quality. Passengers can request special meals — including vegetarian, halal, gluten-free, and children's meals — at least 24 hours before departure.

Premium Economy

Wider seats, additional legroom, an enhanced meal service, priority boarding, and a larger baggage allowance distinguish Premium Economy from standard Economy Class, making it a popular mid-tier choice for longer sectors.

Business Class ("The Room" and Staggered Seating)

ANA's long-haul Business Class features a staggered seat configuration with direct aisle access from every seat, a fully flat bed, a large personal entertainment display, noise-cancelling headphones, and a curated menu of Japanese and Western cuisine. ANA has also been progressively introducing "The Room" and the newer "The Room FX" suite-style Business Class on select Boeing 787 aircraft, offering even greater privacy with a semi-enclosed design.

First Class (The Suite)

Available on select Boeing 777-300ER routes, ANA's First Class "The Suite" features a fully enclosed private suite with a sliding door, a flat bed that extends up to 210 cm, a large personal display, and bespoke dining curated by renowned chefs, complemented by an extensive sake, Japanese green tea, and international wine selection.

Passenger Policies and Special Services

Children and Infants

• Infants (under 2 years): may travel on a parent's lap with an infant fare and no assigned seat; one infant is permitted per accompanying adult.
• Children (2–11 years): must occupy their own seat and are eligible for child fares.
• Unaccompanied Minors: the service is available for children aged 5 to 11 years travelling alone on international flights, with ANA staff supervising the child from departure to arrival.
• Bassinets for infants are available on request on select long-haul widebody flights, subject to availability at the time of booking.

Pregnant Passengers

• Up to 27 weeks: may travel without a medical certificate on most ANA international routes.
• 28 to 36 weeks: a Medical Information Form (MEDIF) issued by a physician no more than 7 days before departure is required.
• Within 14 days of the due date: travel must be accompanied by a physician.

Pregnant passengers should carry their maternity records and any relevant medical certification when checking in at the airport.

Special Assistance

ANA provides wheelchair assistance from check-in through to the aircraft door, support for passengers with visual or hearing impairments, and escort services for passengers who need extra help boarding or connecting between flights. Passengers requiring stretchers, portable oxygen concentrators, or other approved medical equipment on board must notify ANA or Traveloka at least 48 hours in advance so arrangements can be confirmed.

Reschedule, Cancellation, and Refund Policy

Rescheduling

1. Log in to the Traveloka app and go to My Bookings.
2. Select your ANA booking and tap Change Flight.
3. Choose the new date or route, then pay any applicable fare difference and rescheduling fee.
4. Receive updated itinerary confirmation by email and in the Traveloka app.

Rescheduling flexibility and fees depend on the fare type purchased. Flexible and full-fare tickets typically allow changes with a lower fee, while promotional and discounted fares tend to carry higher change fees or restrictions.

Cancellation and Refund

• Flexible fares may be refunded to the original payment method after deducting any applicable fee.
• Non-refundable promotional fares may qualify for travel credit for a future booking instead of a cash refund.
• ANA-initiated cancellations, due to schedule changes or events beyond the airline's control, entitle passengers to a full refund or free rebooking onto the next available flight.
• Refund processing typically takes 7 to 30 business days depending on the original payment method.

Why Book All Nippon Airways Flights on Traveloka

• Competitive Prices: Traveloka searches ANA fares across dates and cabin classes to surface value options, including platform-exclusive deals.
• Instant E-Ticket: receive your ANA e-ticket immediately after payment, delivered by email and in the Traveloka app.
• Malaysian-Friendly Payment: pay with credit cards, debit cards, FPX, Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay.
• 24/7 Customer Support: Traveloka's support team is available around the clock for booking queries, rescheduling help, and travel-day assistance.
• Price Alerts: monitor ANA fare movements on your preferred route and get notified when prices drop.
• Travel Insurance: add comprehensive travel insurance at checkout for complete trip protection.
• Traveloka Points: earn points on every ANA booking, redeemable on future travel purchases, in addition to any ANA Mileage Club miles earned directly with the airline.
• Bundle and Save: combine your ANA flight with a hotel, airport transfer, or activity booking on Traveloka for additional package savings.

Tips for Finding Cheap Flights on Traveloka

• Book Early: ANA fares are typically more favourable 2 to 3 months before departure, especially around Japanese public holidays and cherry blossom season.
• Fly Midweek: Tuesday, Wednesday, and Thursday departures are generally cheaper than weekend flights.
• Use Price Alerts: set a Price Alert on Traveloka for your ANA route to be notified automatically when fares move.
• Travel Off-Peak: avoid Golden Week (late April to early May), Obon (mid-August), and the year-end holiday period for more comfortable pricing and availability.
• Consider Nearby Airports: flying into Osaka Kansai (KIX) or Nagoya (NGO) instead of Tokyo can sometimes open up different fare options.
• Check Promo Codes: visit the Traveloka Promos page regularly for limited-time discount codes on ANA routes.
• Bundle for Savings: pair your ANA flight with a hotel booked on Traveloka for combined package savings.
• Compare Fare Classes: if you're travelling light, ANA's lighter economy fare bundles can reduce your total cost when you don't need extra checked baggage.

How to Book Flight Tickets on Traveloka

1. Open the Traveloka app or visit www.traveloka.com.
2. Select the Flight tab and enter your departure city (for example, Kuala Lumpur), destination (for example, Tokyo), travel date, and number of passengers.
3. Tap Search to view available ANA flights, then use filters to narrow results by airline, price, and departure time.
4. Select your preferred ANA flight and review the fare details, baggage allowance, and any transit information.
5. Enter passenger details accurately as shown on the passport — full name, passport number, nationality, and date of birth.
6. Add optional extras such as seat selection, additional checked baggage, or travel insurance.
7. Review the complete booking summary, including base fare, taxes, and any add-ons.
8. Choose your payment method — credit card, debit card, FPX, Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay — and complete the transaction.
9. Receive your ANA e-ticket instantly via email and in the Traveloka app, ready for check-in.

Keep a digital or printed copy of your e-ticket handy for airport check-in, and use the Traveloka app to manage your booking, add services, or check flight status at any time before departure.