About China Express Airlines
China Express Airlines is a Chinese regional carrier operating under IATA code G5 and ICAO code HXA, headquartered at Chongqing Jiangbei International Airport in Chongqing, China. Founded on 18 April 2006, the airline holds the distinction of being China's first privately owned regional airline. China Express Airlines focuses on connecting smaller cities across western and central China to major urban hubs, supporting regional economic development and improving air connectivity in underserved areas.
The airline operates from its primary hub at Chongqing Jiangbei International Airport, with secondary operational bases at Guiyang Longdongbao International Airport, Dalian Zhoushuizi International Airport, Hohhot Baita International Airport, Xi'an Xianyang International Airport, Korla Airport, and Quzhou Airport. China Express Airlines serves over 130 domestic destinations and one international destination, operating more than 100 routes across China. The airline maintains codeshare agreements with Air China and China Eastern Airlines, broadening its network reach to passengers connecting through major Chinese cities.
Airline Overview and History
Since its founding in 2006, China Express Airlines has grown from a small regional startup into one of the leading regional carriers in China. The airline was originally headquartered in Guiyang, Guizhou Province, before relocating its corporate headquarters to Chongqing around 2014 to better position itself within one of China's largest municipalities. Key milestones in the airline's history include:
- April 2006 — Company established as China's first private regional airline
- 2006–2010 — Launched initial domestic routes connecting Guiyang with smaller cities in southwest China using Bombardier CRJ regional jets
- 2014 — Relocated headquarters from Guiyang to Chongqing Jiangbei International Airport
- March 2018 — Listed on the Shenzhen Stock Exchange under ticker 002928.SZ, becoming one of the few publicly traded regional airlines in China
- November 2020 — Received first COMAC ARJ21-700 aircraft, marking a significant step in adopting domestically manufactured regional jets
- 2021–2025 — Continued fleet expansion with additional Airbus A320neo and COMAC ARJ21 deliveries, growing the fleet to over 70 aircraft
The airline's controlling shareholder is Hu Xiaojun, who maintains control through China Express Airlines Holding (Shenzhen), which holds approximately 28.41% of shares. Other significant shareholders include Shenzhen Rongda Supply Chain Management Partnership and Tianjin Huaxia Tongrong Enterprise Management Centre. The airline's mission centres on bridging China's vast regional connectivity gaps, particularly in western and central provinces where rail and road infrastructure may be limited.
Fleet and Aircraft
China Express Airlines operates a modern and diverse fleet of approximately 77 aircraft from three different manufacturers, with an average fleet age of around 6.5 years. The fleet composition reflects the airline's role as a regional specialist, featuring a mix of smaller regional jets and medium-capacity narrow-body aircraft:
- Bombardier CRJ-900 — The backbone of the fleet, with approximately 25 active aircraft. These regional jets seat around 89 passengers in a two-class configuration (business and economy) and are ideal for shorter domestic routes connecting smaller cities
- Airbus A320-200 (A320ceo) — Around 11 aircraft with a capacity of 172 seats (4 business class and 168 economy class), used on busier domestic trunk routes
- Airbus A320neo — Approximately 11 newer-generation aircraft offering improved fuel efficiency and the same 172-seat capacity, gradually replacing older models on high-demand routes
- COMAC ARJ21-700 — Around 13 domestically manufactured regional jets seating 95 passengers in an all-economy configuration. China Express Airlines was among the early adopters of this Chinese-made aircraft, with substantial additional orders placed for future delivery
The airline has significant expansion plans, with orders for nearly 100 additional COMAC ARJ21 aircraft that are expected to more than double its fleet size in coming years. All aircraft undergo rigorous maintenance checks in compliance with Civil Aviation Administration of China (CAAC) standards, ensuring high safety and reliability across the fleet.
Top Flight Routes
China Express Airlines primarily operates domestic routes within China, connecting regional cities to major hubs. While the airline does not currently operate direct flights to or from Malaysia, Malaysian travellers can connect through major Chinese cities served by China Express Airlines to reach regional destinations across western and central China. Popular routes operated by China Express Airlines include:
- Chongqing to Guiyang — A high-frequency route connecting the airline's primary hub with its original base city, popular for both business and leisure travellers
- Chongqing to Kunming — Linking Chongqing with Yunnan Province's capital, a gateway to popular tourist destinations
- Dalian to Beijing — A busy northeast China business corridor connecting the port city of Dalian with the national capital
- Hohhot to Xi'an — Connecting Inner Mongolia with the ancient capital of Shaanxi Province
- Guiyang to Chengdu — Linking two major southwest China cities, popular with domestic tourists
- Chongqing to Vientiane (Laos) — The airline's sole international route, connecting western China with the Laotian capital
For Malaysian travellers looking to explore regional China, connecting flights are available via major hubs. You can book flights from Kuala Lumpur to Chongqing, Kuala Lumpur to Beijing, Kuala Lumpur to Chengdu, or Chengdu to Kuala Lumpur on Traveloka, then connect onward with China Express Airlines to your final destination.
Baggage Allowance and Policies
China Express Airlines follows standard baggage regulations set by the Civil Aviation Administration of China (CAAC) for domestic flights. The baggage policy varies by cabin class and fare type:
Cabin (Carry-on) Baggage
- Economy Class — 1 piece of carry-on baggage, maximum 5 kg, with dimensions not exceeding 55 cm x 40 cm x 20 cm
- Business Class — 2 pieces of carry-on baggage, maximum 5 kg each, with the same dimension limits
- Each passenger may also carry one small personal item such as a handbag, laptop bag, or camera bag that fits under the seat
Checked Baggage
- Economy Class — Free checked baggage allowance of 20 kg
- Business Class — Free checked baggage allowance of 30 kg
- Maximum single piece weight — 50 kg
- Maximum dimensions — The sum of length, width, and height must not exceed 203 cm (80 inches) per piece
Excess Baggage
Excess baggage is charged at a rate based on 1.5% of the full economy fare per kilogram for domestic flights, in line with CAAC regulations. Passengers are encouraged to pre-purchase additional baggage allowance where available, as airport counter rates may be higher. Prohibited items include flammable liquids, compressed gases, sharp objects in carry-on luggage, and lithium batteries in checked baggage (lithium batteries must be carried on board, with a maximum of two spare batteries per passenger).
Check-in Guide
China Express Airlines offers several check-in options to help passengers prepare for their flights:
Airport Counter Check-in
- Domestic flights — Check-in counters open approximately 2 hours before departure and close 45 minutes before departure
- Passengers should arrive at the airport with valid identification (Chinese national ID card for domestic flights, or passport for international flights)
- Seat assignments, boarding passes, and baggage check-in are all handled at the counter
Online and Mobile Check-in
- China Express Airlines offers online check-in through its official website and mobile app
- Online check-in typically opens 24 hours before departure and closes 2 hours before departure
- Passengers can select seats and obtain electronic boarding passes via the airline's WeChat mini-program or mobile application
Passengers connecting from an international flight to a China Express Airlines domestic flight should allow sufficient time for immigration, customs, baggage reclaim, and re-check-in at the domestic terminal. A minimum connection time of 2 to 3 hours is recommended at major Chinese airports.
Cabin Classes and In-Flight Experience
China Express Airlines offers up to two cabin classes depending on the aircraft type and route:
Business Class
- Available on selected routes operated by CRJ-900 and Airbus A320 aircraft
- Wider seat pitch and enhanced legroom compared to economy class
- Priority boarding and priority baggage handling
- Complimentary snacks and beverages
Economy Class
- Standard seating on all aircraft types
- CRJ-900 aircraft feature a 2-2 seating arrangement, offering a more intimate cabin experience compared to larger narrow-body jets
- A320 aircraft feature a standard 3-3 seating arrangement with 168 economy seats
- ARJ21 aircraft offer a comfortable 2-3 seating configuration with 95 seats
In-flight services on China Express Airlines are tailored to the shorter duration of most domestic regional flights. Complimentary light snacks and beverages are typically provided on flights exceeding one hour. As a regional carrier, the airline does not offer in-flight entertainment screens, but passengers are welcome to use personal electronic devices throughout the flight once permitted by crew.
Passenger Policies and Special Services
China Express Airlines accommodates a range of passenger needs with the following policies and services:
Children and Infants
- Infants (under 2 years) — Travel on an adult's lap at a discounted fare (typically 10% of the adult fare). A valid birth certificate or passport is required
- Children (2 to 12 years) — Entitled to their own seat at a child fare (typically 50% of the adult fare) with the same baggage allowance as adults
- Each adult passenger may accompany a maximum of 2 infants, with 1 infant on lap and 1 in a purchased seat with an approved child restraint
Pregnant Passengers
- Pregnant passengers under 36 weeks (singleton) or under 32 weeks (multiple pregnancy) may travel on domestic flights in accordance with CAAC guidelines
- A pregnancy test report issued within 30 days of the flight or a medical certificate with the doctor's signature indicating weeks of pregnancy is required
- Passengers at or beyond 36 weeks (singleton) or 32 weeks (multiple pregnancy) are not accepted for air travel
Special Assistance
- Wheelchair assistance is available and should be requested at least 48 hours before departure through the airline's customer service or booking agent
- Passengers with reduced mobility, visual or hearing impairments can request escort services at the airport
- Service animals may be permitted on board with advance notification and appropriate documentation
Unaccompanied Minors
- The unaccompanied minor service is available for children aged 5 to 12 travelling without an adult guardian
- An application form must be completed in advance, and a guardian must be present at both the departure and arrival airports for handover
- Additional service fees may apply
Reschedule, Cancellation, and Refund Policy
China Express Airlines allows passengers to reschedule or cancel their flights subject to the conditions of their fare type. Here is a general guide to the airline's change and refund policies:
Rescheduling
- Flight changes can be made through the airline's official channels or through Traveloka's Manage Booking feature
- Change fees vary depending on the fare class and how far in advance the change is requested
- Full-fare economy and business class tickets typically allow free changes if made more than 24 hours before departure
- Discounted fare tickets may incur change fees ranging from 5% to 30% of the ticket price depending on the time of request
Cancellation and Refund
- Refund eligibility depends on the fare type purchased
- Full-fare tickets are generally eligible for a full refund if cancelled before departure
- Discounted tickets may incur cancellation fees ranging from 5% to 50% of the fare, depending on how far in advance the cancellation is made
- Refunds are processed to the original form of payment within 7 to 20 business days
For tickets booked through Traveloka, passengers can manage reschedules and refund requests directly via the Traveloka app or website. Traveloka's customer support team is available 24/7 to assist with any booking changes.
Why Book China Express Airlines Flights on Traveloka
Traveloka makes it easy and convenient for Malaysian travellers to book China Express Airlines flights and explore the regional destinations of China. Here are the key benefits of booking through Traveloka:
- Competitive Prices — Traveloka aggregates fares from multiple airlines, helping you find the best deals on China Express Airlines flights and connecting itineraries to regional Chinese cities
- Flexible Payment Options — Pay using your preferred method including credit and debit cards, online banking, or popular Malaysian e-wallets such as Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay
- Instant E-Ticket — Receive your electronic ticket confirmation immediately after booking, directly in the Traveloka app
- 24/7 Customer Support — Traveloka's dedicated support team is available around the clock to assist with bookings, changes, and enquiries
- Price Alerts — Set up fare alerts on Traveloka to get notified when prices drop for your preferred routes to China
- Bundle Deals — Combine your flight booking with hotel accommodation for additional savings on your trip to China
- Traveloka Points — Earn reward points with every booking that can be redeemed for discounts on future trips
Tips for Finding Cheap Flights on Traveloka
Travelling to China does not have to break the bank. Here are practical tips to help you find affordable China Express Airlines flights and connecting itineraries on Traveloka:
- Book Early — Flights to China tend to be cheaper when booked 4 to 8 weeks in advance. Last-minute bookings often carry premium pricing
- Fly Midweek — Tuesday, Wednesday, and Thursday departures are generally less expensive than weekend flights. Avoid peak travel periods such as Chinese New Year and Golden Week (early October)
- Use Price Alerts — Activate Traveloka's Price Alert feature to receive notifications when fares on your preferred routes drop
- Check Promo Pages — Visit the Traveloka Promos page regularly for flash sales, seasonal discounts, and exclusive voucher codes on flights to China
- Be Flexible with Dates — Use Traveloka's flexible date search to compare fares across a range of travel dates and find the cheapest options
- Consider Nearby Airports — If your final destination is a smaller city served by China Express Airlines, compare connecting routes via Chongqing, Chengdu, or Kunming to find the most affordable combination
- Bundle Flight and Hotel — Traveloka offers bundle discounts when you book flights and hotels together, which can result in significant savings on your overall trip cost
How to Book Flight Tickets on Traveloka
Booking China Express Airlines flights or connecting itineraries on Traveloka is quick and straightforward. Follow these steps:
- Open the Traveloka app or visit www.traveloka.com on your browser
- Select Flights from the main menu
- Enter your departure city (e.g., Kuala Lumpur), destination city in China (e.g., Chongqing), travel dates, number of passengers, and preferred cabin class
- Browse the search results and filter by airline, price, departure time, or number of stops to find the best option
- Select your preferred flight or connecting itinerary and review the fare details, baggage allowance, and flight schedule
- Enter passenger details including full name (as per passport), nationality, and passport number for international flights
- Choose your payment method — credit/debit card, online banking, Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay
- Complete the payment and receive your e-ticket confirmation instantly via email and in the Traveloka app
- Check your flight status before departure using the Traveloka Flight Status page