About FlyOne
FlyOne (IATA: 5F, ICAO: FIA) is a Moldovan low-cost carrier headquartered in Chișinău, the capital of the Republic of Moldova. Founded on 1 May 2015 and commencing charter operations on 28 April 2016, the airline quickly established itself as a leading player in Moldova's aviation sector. FlyOne launched scheduled passenger services in June 2016, operating from its main hub at Chișinău International Airport (KIV). Today, FlyOne is recognised as the largest airline in Moldova, connecting the country with over 60 destinations across Europe, the Middle East, and Central Asia.
FlyOne is a privately owned company and a full member of the International Air Transport Association (IATA) since 2022. It holds an Air Operator's Certificate issued by the Romanian Civil Aviation Authority and is IOSA-certified, reflecting its commitment to the highest international safety and operational standards. The airline also operates a subsidiary, FlyOne Armenia, which was established in 2021 and serves more than 26 destinations from Yerevan.
Airline Overview and History
FlyOne's journey from a start-up to Moldova's flag low-cost carrier has been marked by rapid growth and ambitious expansion. Below is a timeline of key milestones in the airline's history:
- 1 May 2015: FlyOne S.R.L. was officially registered in Chișinău, Moldova.
- 28 April 2016: The airline commenced its first charter operations.
- June 2016: Scheduled passenger services launched from Chișinău International Airport.
- 2017: FlyOne introduced web check-in services, enhancing the digital passenger experience.
- 2019: The airline updated its baggage policy to align with European low-cost carrier standards.
- 2021: FlyOne Armenia, a subsidiary airline, was established and began operations from Zvartnots International Airport in Yerevan.
- 2022: FlyOne became a full IATA member, received its Air Operator's Certificate from the Romanian Civil Aviation Authority, and surpassed one million passengers transported in a single year while launching six new destinations.
- 2023: The airline achieved IOSA certification renewal, reached a cumulative two million passengers, launched 14 new routes, and added three aircraft to its fleet.
- 2024: New routes to Prague and Manchester were inaugurated, further expanding the European network.
- 2025: FlyOne announced seven new routes including Palma de Mallorca, Bremen, Alicante, Copenhagen, Turin, Stuttgart, and Lyon, continuing its aggressive growth strategy.
The airline's hub at Chișinău International Airport serves as a gateway between Eastern Europe and the rest of the continent. FlyOne's mission is to make air travel accessible and affordable for Moldovan citizens and travellers visiting the region, while maintaining safety as its top priority.
Fleet and Aircraft
FlyOne operates a modern, all-Airbus narrow-body fleet optimised for short-haul and medium-haul European routes. The airline's fleet composition ensures fuel efficiency, passenger comfort, and operational reliability. As of 2025, the fleet consists of the following aircraft types:
- Airbus A320: The backbone of FlyOne's operations, with four aircraft in service. The A320 offers a maximum cruising speed of 840 km/h, a range of up to 4,500 km, and seats configured in a single-class economy layout with a 3-3 seating arrangement.
- Airbus A319: One aircraft in service, providing a slightly smaller capacity option. The A319 has a range of up to 5,000 km with a maximum cruising speed of 840 km/h, making it well-suited for longer European routes.
FlyOne also operates Airbus A320neo aircraft through its Armenian subsidiary, demonstrating the group's commitment to fleet modernisation and environmental sustainability. All aircraft undergo rigorous maintenance in compliance with European Aviation Safety Agency (EASA) standards. The airline's IOSA certification further confirms that its operational and safety management systems meet globally recognised benchmarks.
Top Flight Routes
FlyOne operates an extensive network of scheduled and charter flights from Chișinău International Airport, connecting Moldova with major cities across Europe and beyond. The airline serves over 60 destinations, with some of the most popular routes including:
- Chișinău to Rome: A high-demand route connecting Moldova with Italy's capital, popular among Moldovan diaspora communities and leisure travellers.
- Chișinău to Milan: Serving one of Europe's fashion and business capitals, this route attracts both business and holiday passengers.
- Chișinău to Paris: Linking Moldova with France, this route is among the airline's most frequently operated services.
- Chișinău to London: Connecting the Moldovan capital with one of the world's major financial hubs.
- Chișinău to Istanbul: A gateway between Europe and Asia, popular for both transit connections and leisure travel.
- Chișinău to Berlin: Serving Germany's capital, this route is essential for the large Moldovan community in Germany.
- Chișinău to Dublin: Connecting Moldova with Ireland, a growing destination for Moldovan travellers.
- Chișinău to Dubai: FlyOne's long-haul offering to the Middle East, popular for tourism and business.
- Chișinău to Verona: A popular Italian route serving northern Italy and the surrounding region.
- Chișinău to Antalya: A seasonal leisure route to Turkey's Mediterranean coast.
For Malaysian travellers interested in exploring Europe, connecting flights via Istanbul or other European hubs can bring you to Chișinău and FlyOne's network. You can search for connecting itineraries on Traveloka, including popular routes such as Kuala Lumpur to Istanbul, Kuala Lumpur to London, Kuala Lumpur to Paris, Kuala Lumpur to Dubai, and Kuala Lumpur to Frankfurt.
Baggage Allowance and Policies
FlyOne offers a tiered baggage system based on fare type, giving passengers the flexibility to choose according to their travel needs. Understanding the baggage rules before your flight can help you avoid unexpected charges at the airport.
Cabin Baggage
- Light fare: One small cabin bag measuring up to 40 x 30 x 20 cm (including wheels, handles, and pockets).
- Standard fare: One larger cabin bag up to 50 x 40 x 25 cm, weighing up to 10 kg, in addition to the small personal item.
- Loyal and Advantage fares: Same larger cabin bag allowance as Standard fare.
Each passenger may also bring one coat or shawl, an umbrella, a camera, or binoculars free of charge. A gate baggage fee of EUR 105 applies if cabin baggage exceeds the specified dimensions during boarding.
Checked Baggage
- Light and Standard fares: No free checked baggage is included. Passengers may purchase checked bags separately.
- Loyal fare: One checked bag up to 25 kg is included.
- Advantage fare: Two checked bags are included — one up to 25 kg and one up to 30 kg.
Excess Baggage Fees
- Small bag (up to 20 kg): From EUR 35 when pre-booked online; EUR 70 to 80 at the airport.
- Standard bag (up to 25 kg): From EUR 40 when pre-booked; EUR 80 to 90 at the airport.
- Heavy bag (up to 30 kg): From EUR 50 when pre-booked; EUR 100 to 120 at the airport.
Children under two years of age are entitled to a folding stroller and a 10 kg baggage allowance free of charge. Sports equipment can be transported at EUR 60 if pre-booked or EUR 120 at the airport. Pets may travel in the cabin for EUR 70 to EUR 140, with the container not exceeding 8 kg total weight.
Prohibited Items
Items prohibited in the cabin include firearms, explosives, sharp objects such as knives over 6 cm, tools that could serve as weapons, and self-defence devices. Always check FlyOne's official website for the most current list of restricted items before packing.
Check-in Guide
FlyOne provides several check-in options to make the pre-flight process as smooth as possible for passengers.
Online Check-in
- Standard window: Online check-in is available free of charge from 7 days before the scheduled departure until 4 hours before the flight via the FlyOne website.
- Extended window: Passengers who purchase a specific seat at the time of booking can check in up to 30 days before departure.
- Loyal and Advantage fare holders: Enjoy complimentary online check-in with extended access up to 30 days before departure.
The check-in confirmation must be presented in digital format on your device or printed on an A4 sheet. Some authorities may require a printed version, and a EUR 5 printing fee may apply at the airport if you do not have your confirmation, except for Advantage fare holders.
Airport Counter Check-in
- Fee: EUR 36 to 40 at the airport counter if advance check-in was not completed.
- Exempt passengers: Loyal and Advantage fare holders receive complimentary airport check-in.
It is recommended to arrive at the airport at least two hours before departure for international flights to allow sufficient time for security screening and boarding. You can also track your flight schedule using the Traveloka Flight Status page.
Cabin Classes and In-Flight Experience
FlyOne operates a single-class economy cabin across its fleet, with differentiation offered through its four fare tiers: Light, Standard, Loyal, and Advantage. While the seating class is the same, the fare you choose determines the level of service and flexibility you receive.
Seating
All FlyOne aircraft feature a 3-3 seating configuration in economy class. Seat pitch ranges from 28 to 32 inches depending on the aircraft type, with seat width of approximately 18 inches. Passengers on Loyal and Advantage fares can select their preferred seats, including seats with extra legroom, at the time of booking.
In-Flight Dining
FlyOne offers a buy-on-board catering service with a range of sandwiches, hot and cold beverages, and snacks available for purchase during the flight. Additionally, the airline provides a Pre-order Meal Service, allowing passengers to browse an online menu and order hot meals up to 24 hours before departure. Menu options include traditional Moldovan dishes, continental breakfasts, and warm lunch sets. Advantage fare holders receive a complimentary special meal.
In-Flight Entertainment
Passengers can enjoy FlyOne's in-flight magazine, which features travel guides, destination highlights, and airline news. Personal electronic devices may be used during the flight in accordance with crew instructions.
Passenger Policies and Special Services
FlyOne accommodates a wide range of passenger needs, from families with young children to travellers requiring special assistance.
Children and Infants
- Infants (0 to 23 months): A base fare of EUR 25 applies (EUR 45 from Barcelona, Madrid, or Palma airports). Infants travel on a parent's lap without a separate seat. Additional infants require a child ticket with a separate seat.
- Children (2 to 11 years): Eligible for a 20% discount on Standard fares or 25% off Loyal and Advantage fares when accompanied by an adult. Each child must have a separate seat.
Pregnant Passengers
- Travel permitted: Up to and including the 35th week of pregnancy.
- Medical certificate required: Between the 28th and 35th week, a medical certificate confirming fitness for air travel must be issued within 72 hours before the flight.
- Seating restriction: Pregnant passengers cannot occupy emergency exit rows.
Unaccompanied Minors
- Mandatory for: Moldovan children aged 5 to 18 and foreign children aged 5 to 12.
- Service fee: EUR 70 per flight.
- Requirements: Prior carrier confirmation, medical fitness certificate, and border crossing statement for Moldovan citizens. The parent or guardian must remain at the airport until flight departure.
- Restrictions: Not available on the Chișinău to Paris route. Children under 5 are not eligible.
Special Assistance and Reduced Mobility
- Request timing: At least 72 hours before departure.
- Wheelchair categories: WCHR (assistance for distances, can climb stairs), WCHS (short distances, cannot climb stairs), WCHC (requires full assistance).
- Mobility equipment: Wheelchairs, crutches, and auxiliary equipment are transported free of charge.
- Sensory impairments: Passengers with total hearing or visual impairment must travel with a companion.
Frequent Flyer Programme
FlyOne offers its own loyalty programme called the FlyOne Club, designed to reward frequent travellers with discounts and exclusive benefits. The programme is divided into four membership tiers:
- FlyOne Club: The entry-level tier, covering up to two passengers per membership. Members enjoy discounts on flights, baggage, and add-on services.
- FlyOne Club+: An upgraded tier also covering up to two passengers, with enhanced discounts and additional perks.
- Family Club: Designed for families, this tier extends benefits to up to four passengers under a single membership.
- Family Club+: The top tier, offering the highest level of discounts and covering up to six passengers per membership.
A membership fee applies when joining the FlyOne Club. Since FlyOne is not part of any airline alliance, the loyalty programme operates independently and does not offer partnership benefits with other airlines' frequent flyer programmes. Members can manage their membership and track benefits through the FlyOne website.
Why Book FlyOne Flights on Traveloka
Traveloka makes it simple and convenient to search, compare, and book FlyOne flights alongside hundreds of other airlines. Here are the key benefits of booking through Traveloka:
- Comprehensive search: Compare FlyOne fares with other airlines on the same route to find the best deal for your trip.
- Flexible payment options: Pay using credit or debit cards, online banking, or popular Malaysian e-wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
- Instant e-ticket: Receive your booking confirmation and e-ticket instantly via email after payment.
- 24/7 customer support: Traveloka's customer service team is available around the clock to assist with booking changes, cancellations, or travel queries.
- Price alerts: Set up fare alerts to be notified when FlyOne flight prices drop on your preferred routes.
- Traveloka Points: Earn loyalty points on every booking, which can be redeemed for discounts on future flights, hotels, and activities.
- Bundled deals: Save more by combining your FlyOne flight with hotel bookings, airport transfers, or travel insurance through Traveloka's bundling feature.
FlyOne Promotions and Deals on Traveloka
Finding affordable FlyOne flights is easier when you know how to take advantage of promotions and smart booking strategies. Here are some tips to help you secure the best fares:
- Book early: FlyOne's lowest fares tend to be available when tickets first go on sale. Booking several weeks in advance can help you lock in better prices.
- Fly midweek: Tuesday and Wednesday departures are generally less expensive than weekend flights, as demand tends to be lower on these days.
- Use Traveloka Price Alerts: Activate price alerts for your desired route, and Traveloka will notify you when fares decrease.
- Check Traveloka's promo page: Traveloka regularly features flash sales, seasonal promotions, and exclusive voucher codes that can be applied to FlyOne bookings.
- Travel during off-peak seasons: Avoiding school holidays and major public holidays can result in significantly lower airfares.
- Choose the Light fare: If you are travelling light with only a small cabin bag, FlyOne's Light fare offers the most affordable base price.
- Bundle your booking: Combine your flight with hotel accommodation or travel insurance on Traveloka to unlock additional savings through package deals.
- Pay with e-wallets: Traveloka occasionally offers cashback or additional discounts when you pay using Touch 'n Go eWallet, Boost, GrabPay, or ShopeePay.
How to Book FlyOne Tickets on Traveloka
Booking FlyOne flights on Traveloka is a straightforward process that takes just a few minutes. Follow these steps to secure your tickets:
- Visit the Traveloka Flights page or open the Traveloka app on your mobile device.
- Enter your departure city, destination, travel dates, number of passengers, and preferred cabin class in the search form.
- Click the search button to view available flights. Use filters to sort results by price, departure time, airline, or number of stops.
- Select the FlyOne flight that best suits your schedule and budget. Review the fare details, including baggage allowance and fare conditions.
- Fill in the passenger details for all travellers, including full names as they appear on passports or identity documents.
- Choose any add-on services such as extra baggage, travel insurance, or seat selection if desired.
- Select your preferred payment method — options include credit and debit cards, online banking, Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
- Complete the payment and receive your e-ticket and booking confirmation via email. You can also access your booking details anytime through the Traveloka app or website.
Once your booking is confirmed, you can manage your reservation, check flight status, and explore additional travel services directly on Traveloka.