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Airline Profile

About Lufttransport

Lufttransport AS is a Norwegian aviation company headquartered in Tromsø, Norway. The airline holds IATA code L5 and ICAO code LTR. Founded in 1971, Lufttransport has grown into one of Norway's most specialised aviation operators, providing critical services that include air ambulance, search and rescue (SAR), offshore helicopter transport, and charter flights to the remote Svalbard archipelago.

The company is privately owned by Knut Axel Ugland Holding AS, a Norwegian investment group with a broad portfolio in maritime and aviation sectors. Lufttransport's operations are tightly integrated with Norwegian public health and emergency services, making it a vital part of the nation's infrastructure rather than a conventional commercial airline.

Lufttransport holds an Air Operator Certificate (AOC) from the Norwegian Civil Aviation Authority (Luftfartstilsynet) and complies with European Union Aviation Safety Agency (EASA) regulations for both fixed-wing and rotary-wing operations. Its dual capability — operating both aeroplanes and helicopters — sets it apart from most aviation service providers in Scandinavia.

Airline Overview and History

Since its establishment more than five decades ago, Lufttransport has continuously expanded its operational capabilities in response to Norway's unique geographic and demographic needs. Key milestones in the airline's history include:

  • 1971: Lufttransport is founded in Tromsø, northern Norway, initially focused on air transport services for the challenging Arctic and sub-Arctic regions.
  • 1980s: The company expands its operations into the offshore oil and gas sector, providing helicopter services to platforms in the Norwegian Sea and Barents Sea.
  • 1990s: Lufttransport secures its first major government contracts for air ambulance services, establishing dedicated medical bases across northern Norway.
  • 2000s: The fleet undergoes significant modernisation with the introduction of advanced turboprop aircraft suited for short-field Arctic operations and new-generation medical helicopters.
  • 2010s: Lufttransport expands its SAR helicopter operations and deepens its partnership with the Norwegian health authorities, operating ambulance bases from Alta, Bodø, Brønnøysund, Gardermoen, Tromsø, Kirkenes, and Ålesund.
  • Present: Lufttransport continues to serve as a key partner in Norway's national emergency medical services (EMS) network, running a fleet of both fixed-wing and rotary-wing aircraft.

The company's primary operating bases are spread across Norway, with its headquarters and main maintenance facility in Tromsø. The hub at Tromsø Airport (TOS) serves as the strategic centre for Arctic and Svalbard operations. Lufttransport's mission is to provide safe, reliable, and rapid aviation services in environments where commercial airlines do not operate.

Fleet and Aircraft

Lufttransport operates a specialised mixed fleet of fixed-wing aircraft and helicopters, each chosen for specific operational environments:

  • Beechcraft King Air B200 (×12): The backbone of Lufttransport's fixed-wing air ambulance operations. The King Air B200 is a pressurised turboprop capable of operating from short, unprepared, or icy runways common across Arctic Norway and Svalbard. Its spacious cabin can be rapidly configured for stretcher patients, medical equipment, and attending paramedics.
  • Dornier 228-200: A rugged STOL turboprop used on challenging routes such as the Longyearbyen–Ny-Ålesund service in Svalbard, where runway conditions are demanding and weather windows can be narrow.
  • AgustaWestland AW139: A modern medium-lift helicopter used for SAR and offshore helicopter transport. The AW139 is known for its high speed, range, and advanced avionics, suitable for operations over the Norwegian Sea and Barents Sea. In 2025, Lufttransport won a new Equinor SAR contract for AW139 operations from Bergen.
  • Eurocopter AS365 Dauphin: A versatile medium helicopter used for ambulance and offshore support roles, valued for its reliability in cold-weather operations.
  • Eurocopter EC135T2: A light helicopter primarily used for air ambulance missions, offering rapid-response capability at Lufttransport's network of ambulance bases.
  • Agusta A109E: Another light-to-medium helicopter used for EMS and quick-response medical transport at inland and coastal bases.

All aircraft are maintained to the highest standards required for EASA Part-145 certified maintenance organisations and the Norwegian National Air Ambulance Service (Luftambulansetjenesten ANS).

Top Flight Routes

Lufttransport specialises in routes and missions that fall outside the scope of conventional commercial aviation. Its key operational routes and service areas include:

  • Longyearbyen to Ny-Ålesund (Svalbard): One of the world's most remote and challenging scheduled routes, connecting the administrative capital of Svalbard (Longyearbyen Airport, LYR) with the scientific research settlement of Ny-Ålesund. Operated using the Dornier 228-200, this route serves researchers, scientists, and essential cargo year-round in the high Arctic.
  • Air Ambulance Bases — Tromsø, Alta, Bodø, Kirkenes, Brønnøysund, Gardermoen, Ålesund: Lufttransport operates fixed-wing King Air B200 ambulances from these strategically placed bases, providing rapid patient transfer across Norway's vast north. Medical crews are on standby 24 hours a day, 365 days a year.
  • Offshore Helicopter Operations: Helicopter services to oil and gas platforms in the Norwegian Sea and Barents Sea, transporting personnel and urgent equipment to platforms unreachable by any other means.
  • Charter Flights — Svalbard and Arctic Norway: Charter flights for research institutions, government agencies, and commercial clients requiring access to remote Arctic locations.

While Lufttransport does not operate conventional passenger routes, travellers planning journeys to Norway can explore connecting options via Traveloka:

Baggage Allowance and Policies

As a specialised operator focused on air ambulance, SAR, and charter services, Lufttransport does not publish a standard consumer-facing baggage policy. Baggage entitlements are governed by the specific contract or mission type:

  • Cabin Baggage: Passengers on Svalbard charter and scheduled services are generally permitted one small piece of hand baggage. Given the compact cabins of the Dornier 228-200 and King Air B200, large roller bags are not practical.
  • Checked Baggage: Allowances are specified at the time of charter booking per contract. Weight limits are enforced strictly due to aircraft payload requirements in Arctic conditions.
  • Medical Equipment: For air ambulance missions, the cabin is configured for medical stretchers, monitoring equipment, oxygen, and defibrillators. Personal baggage is kept to the minimum required.
  • Excess Baggage: Where applicable, excess baggage fees are agreed upon at the time of charter booking. Contact Lufttransport directly in Tromsø for specific information.
  • Prohibited Items: Standard EASA and Norwegian aviation authority rules apply. Passengers must not carry dangerous goods, flammable materials, or unlicensed firearms.

Check-in Guide

Lufttransport's check-in procedures differ from standard commercial carriers due to the nature of its operations:

  • Svalbard Scheduled Services (Longyearbyen–Ny-Ålesund): Passengers should check in at Svalbard Airport (Longyearbyen) at least 60 minutes before departure. There is no online check-in available for this route.
  • Charter Flights: Check-in procedures are determined by the charter contract and communicated directly to passengers by the organising body. Typically, passengers are required to be present at least 60 to 90 minutes before departure.
  • Air Ambulance and SAR Missions: These are activated through the Norwegian emergency medical communications centre (AMK) or the Joint Rescue Coordination Centre (JRCC). There is no standard passenger check-in process.
  • Identification: All passengers must carry valid government-issued photo identification. For international flights including Svalbard, a valid passport is required.

Cabin Classes and In-Flight Experience

Lufttransport operates single-class configurations across its entire fleet. There are no business class, premium economy, or loyalty tier upgrades available.

  • Seating: The Beechcraft King Air B200 typically seats up to 8 passengers in its passenger configuration, while the Dornier 228-200 can accommodate up to 19 passengers. Seating is designed for function and safety.
  • In-Flight Meals: No in-flight meal service is offered. The Longyearbyen–Ny-Ålesund flight takes approximately 15 minutes; catering is not a feature of the product.
  • In-Flight Entertainment: There is no in-flight entertainment system on any Lufttransport aircraft. Passengers on longer charter segments are advised to bring personal devices.
  • Cabin Comfort: The pressurised King Air B200 offers a comfortable environment for medium-range ambulance transfers. The Dornier 228-200's unpressurised cabin is suited to low-altitude Arctic flights and is heated for passenger comfort.

Passenger Policies and Special Services

  • Children and Infants: Children and infants may be carried on Svalbard charter services when accompanied by a parent or legal guardian. Age-appropriate restraint systems must be available. Specific documentation requirements must be confirmed with the booking organisation.
  • Pregnant Passengers: Passengers who are pregnant are advised to consult their medical practitioner before travelling, particularly on the unpressurised Dornier 228-200. Decisions are made on a case-by-case basis in consultation with the charter operator.
  • Special Assistance: Passengers with mobility impairments should notify the booking organisation well in advance. The small cabins of Lufttransport aircraft have limited accessibility features. Boarding assistance may be provided at major bases.
  • Unaccompanied Minors: Lufttransport does not operate a standard unaccompanied minor programme. Carriage of minors without a parent or guardian is subject to specific arrangement with the charter organiser.

Reschedule, Cancellation, and Refund Policy

Lufttransport does not operate a standard consumer ticketing system with published reschedule, cancellation, and refund policies. The policies applicable to any given journey depend entirely on the type of service:

  • Charter Flights: Reschedule and cancellation terms are set out in the individual charter agreement. Cancellations made close to departure may incur penalties.
  • Svalbard Scheduled Services: Changes to bookings on the Longyearbyen–Ny-Ålesund route are subject to the specific booking arrangement. Passengers should contact their booking agent or Lufttransport's Tromsø team directly for rebooking.
  • Air Ambulance Missions: These are activated through the Norwegian emergency services system and costs are covered by the Norwegian national health system under contract.
  • Refunds: Refund eligibility and processing times are determined by the charter or service agreement in place.

If you have booked a connecting journey through Traveloka and require assistance with a change or cancellation, you can manage your booking through the Traveloka app or contact Traveloka's 24-hour customer support team.

Why Book Lufttransport Flights on Traveloka

Traveloka is Southeast Asia's leading travel platform, trusted by millions of travellers every year. While Lufttransport primarily serves specialised aviation needs in Norway, travellers exploring journeys to Scandinavia and the Arctic can use Traveloka's comprehensive flight search to plan their connecting itineraries:

  • Wide Flight Coverage: Search and compare hundreds of airlines and thousands of routes from Kuala Lumpur to destinations in Europe, including key gateways to Norway such as Oslo, London, and Amsterdam.
  • Best Price Guarantee: Traveloka's real-time fare comparison ensures you always see the most competitive prices, with no hidden fees.
  • Flexible Payment Options: Pay using Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, credit cards, debit cards, and online banking.
  • E-Ticket Delivery: Receive your e-ticket instantly by email and in the Traveloka app — no printing required.
  • 24/7 Customer Support: Traveloka's dedicated support team is available around the clock to assist with bookings, changes, and travel queries.
  • Price Alert Feature: Set fare alerts for your preferred routes and receive notifications when prices drop.
  • Travel Insurance Add-On: Protect your journey with Traveloka's optional travel insurance, covering flight delays, cancellations, medical emergencies, and lost baggage.

Tips for Finding Cheap Flights on Traveloka

  • Book Early: International fares to Europe from Malaysia are generally cheapest when booked 2 to 4 months in advance.
  • Fly Midweek: Flights departing on Tuesdays, Wednesdays, and Thursdays are typically less expensive than weekend departures.
  • Use Traveloka's Price Alert: Activate the Price Alert feature on your preferred route and let Traveloka notify you automatically when fares decrease.
  • Compare One-Way vs Return Fares: Sometimes booking two separate one-way tickets is cheaper than a return fare. Traveloka makes it easy to compare both options.
  • Travel During Off-Peak Seasons: Norway's summer months (June–August) and the Northern Lights season (November–February) attract peak demand. Shoulder-season travel in May or September can offer better value.
  • Look Out for Traveloka Promos: Traveloka regularly publishes promotional fares and special campaigns through its app. Enable push notifications so you never miss a deal.
  • Bundle Flights with Hotels: Booking your flight and accommodation together on Traveloka often unlocks additional discounts.

How to Book Flight Tickets on Traveloka

  1. Open Traveloka: Launch the Traveloka app or go to www.traveloka.com in your browser.
  2. Select Flights from the homepage.
  3. Enter your departure city (e.g., Kuala Lumpur), destination (e.g., Oslo or Amsterdam), travel dates, and number of passengers.
  4. Choose one-way, return, or multi-city depending on your travel plans.
  5. Traveloka will display available flights. Use the filter and sort options to narrow results by price, duration, stops, or airline.
  6. Select the fare that best suits your budget and schedule.
  7. Review the baggage allowance, refund policy, and fare conditions before confirming.
  8. Add optional extras such as extra baggage, travel insurance, or seat selection.
  9. Fill in all required passenger information including full name as per passport, date of birth, and passport number for international flights.
  10. Select your payment method — Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, credit/debit card, or online banking — and complete the secure payment.
  11. Your e-ticket will be delivered to your email and saved in the Traveloka app immediately after payment confirmation.

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How To Order Lufttransport Ticket

How to Book a Flight Ticket

Here are the steps to book Lufttransport tickets online:

  1. Visit the flight ticket page or open Traveloka App
  2. Fill in the flight details in the search box
  3. Choose and book the flight that suits you best
  4. Fill in the booker's and passenger's details
  5. Make a payment using your chosen method
  6. Receive your Lufttransport e-ticket in My Orders or via your email

How to Pay

Payments for Lufttransport tickets can be made via bank transfer, and credit card.

For more information regarding available payment methods, please visit the Payment Methods page.

Lufttransport E-Ticket

The Lufttransport e-ticket serves as proof of your booking for Lufttransport flights. Show your e-ticket at the Lufttransport counter during check-in (either at the airport or online) to get your boarding pass. If you do not receive your e-ticket within 60 minutes after making payment, please contact Traveloka Customer Service immediately.

Frequently Asked Questions

How do I book a Lufttransport flight on Traveloka?
Lufttransport primarily operates air ambulance, search and rescue, and charter services in Norway and Svalbard. To book connecting flights to Norway on Traveloka, open the Traveloka app or website, enter your departure city and destination, select your travel dates, and compare available options. Complete your booking securely using your preferred Malaysian payment method.
When is the cheapest time to fly to Norway?
The most affordable time to fly from Malaysia to Norway is generally during the shoulder seasons — May and early June, or September and October. Avoid peak summer months (July–August) and the Northern Lights high season (December–February) if you are looking for lower fares. Booking 2 to 4 months in advance will typically yield the best prices.
How can I find the cheapest flight tickets to Norway on Traveloka?
Search for flights to Oslo (OSL) on Traveloka and use the flexible date calendar to compare fares across different travel dates. Enable the Price Alert feature so Traveloka notifies you when fares drop on your preferred route. Flying midweek and booking early are the most reliable ways to secure low fares.
Are there any promotions available for flights to Norway on Traveloka?
Traveloka regularly offers promotional fares, flash sales, and double-discount campaigns on international flights including routes to Europe. Open the Traveloka app and check the Promos section for the latest deals. Enabling push notifications ensures you are the first to know when a relevant promotion is live.
How long is the flight from Malaysia to Norway?

Direct and connecting flights from Kuala Lumpur to Oslo typically take between 14 and 20 hours depending on the route and layover duration. Flights via European hubs such as Amsterdam, London, or Doha are common options. Check real-time flight information using Traveloka's Flight Status tool.

What is the baggage allowance on Lufttransport flights?
Lufttransport operates air ambulance, offshore helicopter, and Arctic charter services rather than standard commercial passenger routes. Baggage allowances are set per individual charter agreement or contract. For the Longyearbyen–Ny-Ålesund scheduled service in Svalbard, passengers are advised to carry minimal baggage due to the small cabin size of the Dornier 228-200 aircraft. Contact your booking organisation or Lufttransport directly for specific baggage entitlements.
Can I reschedule or get a refund on a Lufttransport booking?
Lufttransport does not operate a standard consumer ticketing system. Reschedule and refund terms are determined by the individual charter or service agreement in place. Passengers who have booked connecting journeys through Traveloka can manage changes via the Traveloka app or by contacting Traveloka's 24/7 customer support team.
How can I check the status of a Lufttransport flight?

You can check real-time flight status information using Traveloka's Flight Status tool. Enter the flight number or route details to get live departure and arrival updates.

What is the check-in process for Lufttransport flights?
For Lufttransport's Svalbard scheduled services (Longyearbyen–Ny-Ålesund), passengers should check in at the airport counter at least 60 minutes before departure. There is no online check-in available for this route. For charter flights, check-in procedures are communicated by the organising body at the time of booking.
What payment methods can I use to book flights on Traveloka in Malaysia?
Traveloka in Malaysia supports a wide range of payment options including Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, credit cards, debit cards, and online banking. Select your preferred payment method at checkout to complete your booking securely.
Can I select my seat on a Lufttransport flight?
Lufttransport does not offer advance seat selection through an online booking system. Seating on the Dornier 228-200 and Beechcraft King Air B200 is typically assigned at check-in or by the charter organiser.
What travel documents do I need to fly with Lufttransport?
All passengers on Lufttransport flights must carry valid government-issued photo identification. For international services including flights to Svalbard, a valid passport is required. Non-Norwegian nationals should also check visa requirements for Norway and the Schengen Area before travelling.
Can children and infants travel on Lufttransport flights?
Children and infants may be carried on Lufttransport's Svalbard charter and scheduled services when accompanied by a parent or legal guardian. Age-appropriate restraint systems must be provided. Documentation requirements, including passports and birth certificates, should be confirmed with the booking organisation in advance.
Does Lufttransport offer special assistance for passengers with disabilities?
Passengers requiring special assistance should notify the booking organisation well in advance. The small cabins of the King Air B200 and Dornier 228-200 have limited accessibility compared to commercial jet aircraft. Boarding assistance may be available at major Lufttransport operating bases. Contact Lufttransport's Tromsø operations team directly for specific arrangements.
Are meals served on Lufttransport flights?
Lufttransport does not provide in-flight meal or beverage service on its scheduled or charter flights. Most Lufttransport routes are short in duration — the Longyearbyen–Ny-Ålesund sector takes approximately 15 minutes. Passengers on longer charter segments are advised to bring their own snacks and refreshments.
Can pregnant passengers fly on Lufttransport flights?
Pregnant passengers considering travel on Lufttransport services, particularly on the unpressurised Dornier 228-200, are advised to consult their doctor or midwife before flying. There is no published standard pregnancy cut-off policy for Lufttransport's charter services. Decisions regarding fitness to fly are made on a case-by-case basis. Always seek medical clearance before flying during pregnancy.
How do I purchase extra baggage for a Lufttransport flight?
Lufttransport does not have a published excess baggage fee schedule for consumer bookings. For charter and Svalbard services, baggage allowances and any additional charges are agreed upon as part of the charter contract or booking arrangement. Contact your booking organisation or Lufttransport's operations team in Tromsø for specific information.
What happens if my Lufttransport flight is cancelled?
In the event of a flight cancellation on a Lufttransport charter or scheduled service, affected passengers will be notified by the booking organisation or Lufttransport's operations team. Weather and operational conditions in the Arctic can affect flight schedules. Rebooking and compensation terms are governed by the individual service agreement. For bookings made through Traveloka, contact Traveloka's 24/7 customer support for assistance.
Is online check-in available for Lufttransport flights?
Online check-in is not available for Lufttransport's scheduled Svalbard services or charter operations. Passengers are required to check in at the airport counter or as directed by the charter organiser. For the Longyearbyen–Ny-Ålesund route, arrive at the airport at least 60 minutes before your scheduled departure.
Should I get travel insurance when flying to Norway?
Travel insurance is strongly recommended when travelling to Norway, particularly for journeys involving remote Arctic areas. Traveloka offers optional travel insurance at checkout, providing coverage for flight delays, cancellations, medical emergencies, lost baggage, and more. Given the unpredictable weather conditions in northern Norway and Svalbard, having adequate travel insurance provides important peace of mind.

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