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Airline Profile

About Sunrise Airways

Sunrise Airways is a Haitian regional airline headquartered in Port-au-Prince, Haiti. The airline carries the IATA code S6 and ICAO code KSZ, and is known as one of the leading carriers serving Haiti and the broader Caribbean region. Sunrise Airways S.A. was founded by Philippe Bayard, a Haitian businessman and licensed pilot, with a vision to build a comprehensive air network connecting the Caribbean's islands and capital cities.

The airline operates from its main hub at Toussaint Louverture International Airport (PAP) in Port-au-Prince, with additional operational presence in Cap-Haïtien (CAP) and regional hubs in Santo Domingo and Antigua. Sunrise Airways provides scheduled passenger services and charter flights across the Caribbean, connecting Haiti with destinations in the Dominican Republic, the Bahamas, Turks and Caicos Islands, and the United States.

The airline plays a vital role in connecting Haiti's diaspora communities with their homeland, offering routes from major US cities including Miami, Boston, and Newark to Cap-Haïtien. It serves as a key aviation link for a region with limited surface transport options between islands.

Airline Overview and History

Sunrise Airways has grown rapidly from a small charter operation into one of the Caribbean's more active regional carriers. Key milestones in the airline's history include:

  • 2010: Sunrise Airways S.A. founded by Philippe Bayard in Port-au-Prince, Haiti.
  • 2011: The airline launched its first flights, initially operating charter services before introducing scheduled routes.
  • 2011: First scheduled flight operated between Port-au-Prince and Jacmel, marking the beginning of domestic scheduled services in Haiti.
  • 2012: Expanded operations to include more destinations across the Caribbean.
  • 2014 onwards: Gradual fleet expansion with additional Embraer regional jets to support growing route network.
  • 2024–2025: Route network extended to include direct flights to the United States from Cap-Haïtien, including Miami and new routes to Boston and Newark.
  • March 2026: Sunrise Airways connects Santo Domingo with Antigua, expanding its Caribbean hub network.

The airline's hub at Toussaint Louverture International Airport (PAP) and its operational presence in Cap-Haïtien (CAP) allow it to serve both domestic and international passengers effectively. As of March 2026, Sunrise Airways departs from 22 airports across 14 countries, demonstrating the significant reach it has built within the Caribbean and beyond.

Fleet and Aircraft

Sunrise Airways operates a fleet of small to medium regional aircraft well-suited to Caribbean island-hopping routes and short-haul overwater flights. The fleet includes the following types:

  • Embraer EMB 120ER Brasilia — A 30-seat twin-turboprop regional aircraft used extensively on shorter Caribbean routes. The EMB 120 offers reliability and efficiency on the short-haul segments within Haiti and to nearby islands.
  • Embraer ERJ-145 — A 50-seat regional jet providing enhanced speed and comfort on higher-traffic Caribbean routes and short-haul international services.
  • BAe Jetstream 41 — A 29-seat twin-turboprop used on thinner domestic and regional routes.
  • Cessna Grand Caravan — A single-engine turboprop used for charter or seasonal services to smaller island airstrips with limited runway capacity.

The fleet is maintained to meet safety standards required under the airline's Air Operator Certificate. Aircraft are selected for their suitability on short Caribbean routes, where runway length and island geography place operational constraints on larger jets.

Top Flight Routes

Sunrise Airways connects Haiti with key destinations across the Caribbean and the United States. The following routes represent the airline's core network:

  • Cap-Haïtien – Miami (CAP–MIA): One of the most important routes in Sunrise Airways' network, connecting Haiti's northern hub with Florida for both business and diaspora travel. Search CAP to MIA flights on Traveloka.
  • Cap-Haïtien – Boston (CAP–BOS): A newer route connecting Cap-Haïtien directly with Boston, serving the significant Haitian-American community in New England.
  • Cap-Haïtien – Newark (CAP–EWR): Direct service connecting Haiti's north to the New York metropolitan area, launched to serve the large Haitian diaspora in New York and New Jersey.
  • Cap-Haïtien – Providenciales (CAP–PLS): A popular route connecting Haiti's north with the tourism-focused Turks and Caicos Islands.
  • Santo Domingo – Antigua (SDQ–ANU): Launched in March 2026, this route expands Sunrise Airways' reach into the Eastern Caribbean via its Dominican Republic hub.
  • Domestic Haiti routes: Sunrise Airways serves multiple domestic destinations within Haiti, connecting Cap-Haïtien (CAP), Port-au-Prince (PAP), Les Cayes (CYA), and other regional airstrips.

Baggage Allowance and Policies

Sunrise Airways applies different baggage policies for domestic and international routes. Passengers should review their specific fare rules at the time of booking.

Cabin (Hand) Baggage:

  • All fare types include 1 personal item and 1 carry-on bag.
  • Maximum carry-on weight: 5 kg.
  • Maximum carry-on dimensions: 22 x 14 x 9 inches (height x width x length).

Checked Baggage:

  • Domestic flights within Haiti: 1 piece of checked baggage up to 15 kg, effective May 19, 2025. Additional baggage beyond this allowance on domestic routes must be sent through cargo services.
  • International flights and Cap-Haïtien – Port-au-Prince route: 1 piece of checked baggage up to 23 kg.
  • Maximum linear dimensions per checked piece: 62 inches total.

Excess Baggage Fees:

  • 1st additional bag: USD 40
  • 2nd additional bag: USD 65
  • 3rd to 4th additional bag: USD 115 each

Prohibited Items: Dangerous goods under IATA regulations are prohibited in both cabin and checked baggage. Restricted items are published on the Sunrise Airways website and should be reviewed before packing.

Check-in Guide

Sunrise Airways currently offers airport counter check-in only. Online check-in is not available for Sunrise Airways flights at this time.

Airport Counter Check-in:

  • For domestic flights: Sunrise Airways recommends arriving at the airport at least 2 hours before departure. Check-in counters open approximately 2 hours prior to departure.
  • For international flights: Passengers are advised to arrive at the airport at least 3 hours before departure to allow sufficient time for check-in, passport control, and security screening.
  • Passengers must present a valid government-issued photo identification or passport at the check-in counter.
  • Passengers with special service requirements (wheelchair assistance, unaccompanied minors, medical conditions) should inform the airline in advance and arrive early.

Online Check-in:

  • Online check-in is currently not available for Sunrise Airways flights. All passengers must check in at the airport counter.

Cabin Classes and In-Flight Experience

Sunrise Airways operates as a regional airline with a single cabin class configuration across its fleet, offering a straightforward and practical travel experience suited to short Caribbean routes.

Economy Class (Single Cabin):

  • All passengers travel in a single economy cabin. Seat configurations vary by aircraft type: the Embraer EMB 120 Brasilia seats up to 30 passengers in a 1-2 configuration, while the ERJ-145 accommodates up to 50 passengers in a 1-2 layout.
  • Seating is assigned at check-in or in advance where the booking platform allows for selection.

In-Flight Meals and Refreshments:

  • Given the short-haul nature of most Sunrise Airways routes, full in-flight meal service is not typically provided.
  • Light refreshments or snacks may be available on certain routes. Passengers are advised to check with the airline at the time of booking for meal availability on their specific route.
  • Passengers with special dietary needs are encouraged to carry their own food for longer segments.

In-Flight Entertainment:

  • Sunrise Airways' regional aircraft do not feature seatback in-flight entertainment systems. Passengers are welcome to bring their own personal devices for entertainment during the flight.

Passenger Policies and Special Services

Children and Infants:

  • Infants under 2 years of age may travel on a parent's lap at a reduced infant fare or in an approved child safety seat at a child fare, subject to seat availability.
  • Children aged 2 and above require their own seat and ticket.
  • Children must travel accompanied by an adult who is responsible for their welfare throughout the flight.

Unaccompanied Minors:

  • Parents or guardians wishing to book an unaccompanied minor on Sunrise Airways should contact the airline directly before booking to confirm availability of the service on the specific route and to understand any applicable fees and documentation requirements.

Pregnant Passengers:

  • Pregnant passengers are advised to consult their physician before booking and travelling with Sunrise Airways.
  • A medical certificate confirming fitness to fly and the expected due date is generally required for passengers in the later stages of pregnancy.
  • Passengers should contact Sunrise Airways directly to confirm the acceptance policy for their specific stage of pregnancy before making a reservation.

Special Assistance:

  • Passengers requiring wheelchair assistance or other special services should notify Sunrise Airways at the time of booking or as early as possible before the flight.
  • Special equipment requirements should be communicated in advance to ensure the airline can make the necessary arrangements at the origin and destination airports.

Reschedule, Cancellation, and Refund Policy

Passengers who booked Sunrise Airways flights through Traveloka can manage their reschedule and cancellation requests via the Traveloka platform without needing to contact the airline directly in most cases.

To reschedule via Traveloka:

  1. Open the Traveloka app or website and log in to your account.
  2. Navigate to My Bookings and select your Sunrise Airways booking.
  3. Tap Change Flight and follow the prompts to choose a new travel date or flight.
  4. Pay any applicable fare difference or change fee and confirm the new booking.
  5. Receive your updated e-ticket via email and in the Traveloka app.

Cancellation and Refunds:

  • Refund eligibility depends on the fare type selected at the time of booking. Flexible fares may be eligible for a full or partial refund, while promotional or non-refundable fares may not qualify.
  • Non-refundable bookings may be converted to Traveloka travel credit for future use.
  • For airline-initiated cancellations, passengers are entitled to a full refund or rebooking at no additional charge.
  • Refund processing times are typically 7 to 30 business days depending on the payment method.

Why Book Sunrise Airways Flights on Traveloka

Booking your Sunrise Airways tickets through Traveloka gives you access to a simple, secure, and feature-rich booking experience. Here is why travellers choose Traveloka for Caribbean flights:

  • Multiple payment options: Pay via credit card, debit card, or popular Malaysian e-wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
  • Fast and easy booking: Search, compare, and book flights in minutes with Traveloka's intuitive app and website.
  • Instant e-ticket: Get your confirmed e-ticket immediately after payment, ready for use at the airport.
  • Booking management in-app: View, modify, or cancel your booking anytime through the My Bookings section in the Traveloka app.
  • 24/7 customer support: Traveloka's support team is available around the clock to help resolve booking issues or queries.
  • Traveloka Points: Earn rewards points on every booking, redeemable for discounts on flights, hotels, and other travel services.
  • Travel insurance: Add comprehensive travel insurance at checkout to protect your trip against cancellations, delays, and medical emergencies.
  • Transparent pricing: All taxes and fees are shown upfront so you know exactly what you are paying before confirming the booking.

Tips for Finding Cheap Flights on Traveloka

Caribbean routes on Sunrise Airways can be very competitive in price. Use these tips to find the best fares through Traveloka:

  • Book early: Fares on popular routes such as Cap-Haïtien to Miami tend to fill up quickly, especially around Haitian public holidays and the summer travel period. Booking 4 to 8 weeks in advance typically gives you the best options.
  • Travel midweek: Tuesday and Wednesday departures are usually less expensive than weekend travel. Avoid Friday and Sunday flights for lower-cost options.
  • Set a Price Alert: Use Traveloka's Price Alert feature to monitor your preferred route and receive a notification when the fare drops.
  • Check the Promo page: Traveloka regularly runs campaigns with discounted fares. Visit the Promo page before booking to see if a deal is available on your route.
  • Travel in off-peak periods: Avoid school holidays and public holiday periods when demand on Caribbean routes peaks. Travelling outside these windows can result in significantly lower fares.
  • Compare one-way fares: On some itineraries, booking two separate one-way tickets can be cheaper than a round-trip fare. Use Traveloka's search to compare both options.
  • Bundle with accommodation: Save more by combining your flight with a hotel booking through Traveloka's flight-and-hotel package deals.

How to Book Flight Tickets on Traveloka

Booking a Sunrise Airways flight through Traveloka is quick and straightforward. Follow these steps:

  1. Download the Traveloka app or open www.traveloka.com in your web browser.
  2. Tap or click Flight on the home screen.
  3. Enter your departure city, destination (e.g., Cap-Haïtien), travel date, and number of passengers, then hit Search.
  4. Review the list of available flights and filter results to find Sunrise Airways options. Compare prices, flight durations, and fare conditions.
  5. Select your preferred Sunrise Airways flight and review the fare details including baggage allowance and change policies.
  6. Enter passenger information including full name as stated in the passport, date of birth, and contact details.
  7. Add optional services such as extra baggage or travel insurance if required.
  8. Choose your payment method — including Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or card payment — and complete the transaction.
  9. Your booking confirmation and e-ticket will be delivered to your Traveloka app and the email address provided. Access your booking anytime under My Bookings.

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How To Order Sunrise Airways Ticket

How to Book a Flight Ticket

Here are the steps to book Sunrise Airways tickets online:

  1. Visit the flight ticket page or open Traveloka App
  2. Fill in the flight details in the search box
  3. Choose and book the flight that suits you best
  4. Fill in the booker's and passenger's details
  5. Make a payment using your chosen method
  6. Receive your Sunrise Airways e-ticket in My Orders or via your email

How to Pay

Payments for Sunrise Airways tickets can be made via bank transfer, and credit card.

For more information regarding available payment methods, please visit the Payment Methods page.

Sunrise Airways E-Ticket

The Sunrise Airways e-ticket serves as proof of your booking for Sunrise Airways flights. Show your e-ticket at the Sunrise Airways counter during check-in (either at the airport or online) to get your boarding pass. If you do not receive your e-ticket within 60 minutes after making payment, please contact Traveloka Customer Service immediately.

Frequently Asked Questions

How do I book a Sunrise Airways flight on Traveloka?
To book a Sunrise Airways flight on Traveloka, open the app or website and tap Flight. Enter your departure city, destination such as Cap-Haïtien or Port-au-Prince, your travel date, and the number of passengers. Browse the results, select your preferred Sunrise Airways flight, enter passenger details, choose any add-ons, and complete payment. Your e-ticket will be sent instantly to your app and email.
When is the cheapest time to fly with Sunrise Airways?
The cheapest time to fly with Sunrise Airways is generally during off-peak periods away from major Haitian public holidays such as Carnival and Independence Day in January. Midweek departures on Tuesdays and Wednesdays typically offer lower fares than weekend travel. Booking 4 to 8 weeks in advance is recommended to secure the best available prices.
How can I find the cheapest Sunrise Airways ticket on Traveloka?
To find the best fare, use Traveloka's flexible date search to compare prices across multiple departure dates. Enable Price Alert for your preferred route so you are notified when fares drop. Checking the Traveloka Promo page for campaign deals and comparing one-way versus round-trip fares can also help identify savings on Sunrise Airways routes.
Are there promotional fares available for Sunrise Airways flights on Traveloka?
Traveloka regularly features promotional deals and campaign fares across a wide range of routes. You can find Sunrise Airways deals on the Traveloka Promo page or by setting a Price Alert for your preferred route. Subscribing to Traveloka notifications ensures you are among the first to know about any limited-time offers.
How long are Sunrise Airways flights?

Sunrise Airways operates short-haul Caribbean routes. The Cap-Haïtien to Miami flight takes approximately 2 hours 30 minutes. Cap-Haïtien to Providenciales is around 1 hour 15 minutes. Domestic flights within Haiti such as Cap-Haïtien to Port-au-Prince take approximately 45 minutes to 1 hour. For real-time flight tracking, visit the Traveloka Flight Status page.

What is the baggage allowance on Sunrise Airways?
Sunrise Airways allows all passengers 1 personal item and 1 carry-on bag of up to 5 kg with maximum dimensions of 22 x 14 x 9 inches. For checked baggage, domestic flights within Haiti allow 1 piece up to 15 kg. International flights and the Cap-Haïtien to Port-au-Prince route allow 1 piece up to 23 kg. Maximum linear dimensions per checked piece are 62 inches.
How do I reschedule or cancel my Sunrise Airways booking on Traveloka?
Log in to your Traveloka account and go to My Bookings. Select your Sunrise Airways booking and tap Change Flight or Cancel Booking. Refund and reschedule eligibility depends on your fare type. Flexible fares may receive a full or partial refund, while promotional fares may be non-refundable. Non-refundable bookings may be converted to Traveloka travel credit. Airline-initiated cancellations entitle you to a full refund or free rebooking.
How can I check my Sunrise Airways flight status?

You can check real-time Sunrise Airways flight status including departure times, delays, and gate information on the Traveloka Flight Status page. Enter your flight number or route and travel date to see the latest updates.

What are the check-in options and times for Sunrise Airways?
Sunrise Airways currently offers airport counter check-in only. Online check-in is not available. For domestic flights, passengers should arrive at the airport at least 2 hours before departure. For international flights, arriving at least 3 hours before departure is recommended to allow sufficient time for check-in, passport control, and security. All passengers must present a valid photo identification or passport at the counter.
What payment methods can I use to book Sunrise Airways on Traveloka?
Traveloka accepts multiple payment methods including Visa and Mastercard credit and debit cards, as well as popular Malaysian e-wallets such as Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay. Select your preferred payment method at checkout when booking your Sunrise Airways flight.
Can I select my seat on Sunrise Airways through Traveloka?
Seat selection availability on Sunrise Airways depends on the aircraft type and fare class. On regional aircraft such as the Embraer EMB 120 and ERJ-145, seating is generally assigned at the airport check-in counter. Where advance seat selection is available through Traveloka, it will be presented as an optional add-on during the booking process. Contacting Sunrise Airways directly may be required for specific seat requests.
What travel documents do I need for a Sunrise Airways flight?
Malaysian passengers travelling on Sunrise Airways international routes require a valid passport with at least 6 months validity beyond the travel dates. Travel to the United States requires a valid US visa or Electronic System for Travel Authorisation (ESTA) approval obtained before departure. Entry requirements for Caribbean island destinations such as Turks and Caicos or the Dominican Republic should be checked with the relevant embassy or consulate before booking.
What are the policies for children and infants on Sunrise Airways?
Infants under 2 years of age may travel on a parent's lap at a reduced infant fare or in an approved child safety seat with a separate ticket. Children aged 2 and above require their own seat. All children must be accompanied by a responsible adult throughout the flight. Parents wishing to book an unaccompanied minor service should contact Sunrise Airways directly before booking to confirm availability and documentation requirements.
Does Sunrise Airways provide special assistance for passengers with disabilities?
Yes, Sunrise Airways can assist passengers with mobility needs or disabilities. Passengers requiring wheelchair assistance or other special services should notify the airline as early as possible — ideally at the time of booking — so that the appropriate arrangements can be made at the airport. Given the use of regional aircraft with limited accessibility features, advance notification is especially important.
Are meals served on Sunrise Airways flights?
Sunrise Airways operates primarily short-haul Caribbean routes where full meal service is not typically provided. Light refreshments or snacks may be available on some routes. Passengers on longer segments are advised to carry their own food. Those with specific dietary needs should check with Sunrise Airways at the time of booking regarding meal availability on their specific route.
Can pregnant passengers travel on Sunrise Airways?
Pregnant passengers are advised to consult a physician before booking with Sunrise Airways. A medical certificate confirming fitness to fly and the expected due date is generally required for passengers in the later stages of pregnancy. Passengers should contact Sunrise Airways directly before making a reservation to confirm the acceptance policy applicable to their stage of pregnancy, as policies may vary.
How can I purchase extra baggage for my Sunrise Airways flight?
Extra baggage can be added to your Sunrise Airways booking through Traveloka before travel. Log in, navigate to My Bookings, and select your booking to add a baggage option where available. If extra baggage cannot be added online, it can be purchased at the airport check-in counter. Excess baggage fees are USD 40 for the 1st additional bag, USD 65 for the 2nd, and USD 115 for the 3rd and 4th bags.
What happens if Sunrise Airways cancels my flight?
If Sunrise Airways cancels your flight, you are entitled to a full refund or free rebooking on the next available service. If you booked through Traveloka, manage the refund or rebooking request via My Bookings in the app. Refund processing typically takes 7 to 30 business days depending on the original payment method used.
Is online check-in available for Sunrise Airways flights?
Online check-in is currently not available for Sunrise Airways flights. All passengers are required to check in at the airport counter. For domestic flights, arrive at the airport at least 2 hours before departure. For international flights, allow at least 3 hours before departure. Have your booking confirmation and valid photo identification or passport ready for presentation at the check-in counter.
Should I get travel insurance for my Sunrise Airways flight?
Travel insurance is highly recommended when travelling to Caribbean destinations, where weather events and operational disruptions can sometimes affect flight schedules. When booking through Traveloka, you can add a travel insurance plan at checkout. Coverage typically includes trip cancellation, flight delay compensation, lost or delayed baggage, and emergency medical expenses. Having coverage gives you financial protection and peace of mind throughout your journey.

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