About Thai AirAsia X
Thai AirAsia X (IATA: XJ, ICAO: TAX) is a Thai long-haul low-cost carrier headquartered in Bangkok, Thailand. Established in 2013 as a joint venture between Asia Aviation Public Company Limited and AirAsia X Berhad, the airline commenced operations on 17 June 2014 with its inaugural flight from Bangkok to Seoul Incheon. Thai AirAsia X serves as the long-haul arm of the AirAsia Group in Thailand, connecting Bangkok with destinations across East Asia, South Asia, Central Asia, and the Middle East.
The airline operates from its hub at Don Mueang International Airport (DMK) in Bangkok, having relocated all flight operations from Suvarnabhumi Airport on 1 October 2024. This strategic move consolidates the AirAsia network at Don Mueang, allowing seamless connections between Thai AirAsia domestic flights and Thai AirAsia X international long-haul services. The airline is owned 51% by Asia Aviation PCL and 49% by AirAsia X Berhad of Malaysia.
Airline Overview and History
Thai AirAsia X was founded to extend the AirAsia Group's long-haul low-cost model into the Thai market, offering affordable fares on medium- and long-haul international routes from Bangkok. Below are key milestones in the airline's history:
- March 2013 – Thai AirAsia X Company Limited was established as a joint venture between Asia Aviation and AirAsia X Berhad.
- 18 September 2013 – Shareholders agreement signed between AirAsia X, Tassapon Bijleveld, and Julpas Krueospon.
- 3 February 2014 – Air Operator's Certificate (AOC) granted by the Department of Civil Aviation of Thailand.
- 17 June 2014 – Inaugural flight from Bangkok Don Mueang to Seoul Incheon, followed by the launch of services to Osaka and Tokyo Narita.
- 2015–2019 – Network expansion to destinations including Sapporo, Nagoya, Shanghai, and Sydney.
- March 2020 – Operations suspended due to the COVID-19 pandemic.
- June 2022 – Gradual resumption of services following the reopening of international borders.
- 2023 – Business rehabilitation plan approved, enabling the airline to restructure and restore full operations.
- 1 October 2024 – All flight operations relocated from Suvarnabhumi Airport to Don Mueang International Airport.
- December 2025 – Launched three new routes to Sendai (Japan), Almaty (Kazakhstan), and Riyadh (Saudi Arabia).
The airline's mission is to provide affordable long-haul air travel connecting Thailand with key international destinations, while maintaining the AirAsia Group's reputation for low fares and reliable service.
Fleet and Aircraft
Thai AirAsia X operates an all-widebody fleet of Airbus A330-300 aircraft, purpose-built for medium- and long-haul low-cost operations. As of late 2025, the airline's fleet comprises 11 A330-300 aircraft powered by Rolls-Royce Trent 700 series engines.
- Aircraft type: Airbus A330-300
- Fleet size: 11 aircraft
- Seating capacity: 377 passengers per aircraft (12 Premium Flatbed seats + 365 Economy seats)
- Cabin layout: Two-class configuration with Premium Flatbed at the front and Economy Class throughout the main cabin
- Quiet Zone: Rows 7–14, a dedicated section between Premium Flatbed and the main Economy cabin, reserved for passengers aged 10 and above
- Range: The A330-300 is capable of serving routes of up to approximately 11,750 km, covering destinations from Japan to Australia
The AirAsia Group has announced long-term plans to transition towards an all-narrowbody fleet using the Airbus A321XLR for long-haul operations, with A330s expected to be phased out by the early 2030s. This shift aims to improve fuel efficiency and operational flexibility across the group's network.
Top Flight Routes
Thai AirAsia X connects Bangkok Don Mueang with a growing network of international destinations. Popular routes include flights to major cities in Japan, South Korea, China, India, Central Asia, and the Middle East. For travellers departing from Malaysia, Thai AirAsia X provides convenient connections via Bangkok to these destinations.
Here are some of the most popular routes and connections relevant to Malaysian travellers:
- Bangkok to Tokyo (Narita) – One of the airline's flagship routes, offering affordable access to Japan's capital. Connect from Kuala Lumpur to Bangkok for onward travel.
- Bangkok to Osaka (Kansai) – A popular route for travellers heading to Osaka, Kyoto, and the wider Kansai region. Malaysian travellers can search for Kuala Lumpur to Osaka flights on Traveloka.
- Bangkok to Seoul (Incheon) – The airline's original route, connecting Thailand with South Korea. Check Kuala Lumpur to Seoul fares on Traveloka.
- Bangkok to Sapporo (New Chitose) – Seasonal and year-round flights to Hokkaido, Japan's northern island known for skiing and fresh seafood.
- Bangkok to Nagoya (Chubu) – Serving central Japan, providing access to Nagoya and surrounding attractions.
- Bangkok to Shanghai (Pudong) – Connecting Bangkok with China's largest city. Browse Kuala Lumpur to Shanghai options on Traveloka.
- Bangkok to Delhi – Linking Thailand with India's capital, a gateway to northern India. See Kuala Lumpur to New Delhi flights.
- Bangkok to Sendai – A newer route launched in December 2025, serving northeastern Japan's Tohoku region.
- Bangkok to Almaty – Launched in December 2025, connecting Bangkok with Kazakhstan's largest city.
- Bangkok to Riyadh – The airline's newest Middle Eastern route, launched in December 2025.
Malaysian travellers can easily connect to Thai AirAsia X's long-haul network by flying from Kuala Lumpur to Bangkok on Thai AirAsia or AirAsia. Search for the best fares on Kuala Lumpur to Bangkok (Don Mueang) flights on Traveloka to plan your connecting journey.
Baggage Allowance and Policies
As a low-cost carrier, Thai AirAsia X offers a flexible baggage system where passengers can customise their luggage needs. Here is a summary of the airline's baggage policies:
Cabin Baggage
- Allowance: Each passenger (except infants) may bring two pieces of cabin baggage on board
- Main cabin bag: Maximum dimensions of 56 cm (H) x 36 cm (W) x 23 cm (D), to be stored in the overhead compartment
- Personal item: Maximum dimensions of 40 cm (H) x 30 cm (W) x 10 cm (D), to be placed under the seat in front
- Combined weight limit: 7 kg total for both pieces
Checked Baggage
- Base fare (Economy): No free checked baggage included; passengers must purchase an allowance
- Available weight tiers: 20 kg, 25 kg, 30 kg, or 40 kg, selectable during booking or afterwards via Manage My Booking
- Value Pack fare: Includes 20 kg of complimentary checked baggage
- Premium Flex fare: Includes 20 kg of complimentary checked baggage
- Premium Flatbed: Includes 40 kg of complimentary checked baggage
Excess and Additional Baggage
- Pre-purchasing checked baggage online during booking offers the lowest rates
- Adding baggage after booking via the AirAsia website or app is available at a slightly higher rate
- Airport counter baggage purchases attract the highest fees
- Oversized or overweight cabin baggage may be checked in at the gate, and a gate baggage fee will apply
Prohibited Items
Passengers must not pack flammable liquids, compressed gases, explosives, corrosive substances, sharp objects (in cabin baggage), or lithium batteries exceeding 160 Wh in any baggage. For a complete list, refer to the AirAsia website or check with airport security guidelines before travelling.
Check-in Guide
Thai AirAsia X offers multiple check-in options to ensure a smooth travel experience:
Online and Mobile Check-in
- Opens: 14 days before scheduled departure
- Closes: 4 hours before departure (for all Thai AirAsia X long-haul flights)
- How: Via the AirAsia MOVE app or the AirAsia website at airasia.com
- Passengers who check in online can proceed directly to the baggage drop counter at the airport
Airport Counter Check-in
- Location: Counters 6–7 on the 3rd floor of International Departure Terminal 1 at Don Mueang Airport (DMK)
- Opens: 3 hours before departure
- Closes: 1 hour before departure
Self-service Kiosk Check-in
- Available at Don Mueang Airport
- Opens 14 days before departure and closes 4 hours before departure
Passengers are advised to arrive at the airport at least 3 hours before their international flight departure to allow sufficient time for check-in, baggage drop, immigration, and security screening. You can check your flight status on the Traveloka Flight Status page.
Cabin Classes and In-Flight Experience
Thai AirAsia X offers two cabin classes on its Airbus A330-300 aircraft, along with a dedicated Quiet Zone for passengers seeking a more tranquil journey.
Premium Flatbed
- Seats: 12 fully lie-flat seats arranged in a 2-2-2 configuration
- Features: Generous legroom, a fully reclinable seat that converts into a flat sleeping surface, pillow and blanket, and priority boarding
- Baggage: 40 kg checked baggage included
- Meals: Complimentary premium meal service
Quiet Zone
- Seats: Rows 7–14 (approximately 63 seats) in a 3-3-3 layout
- Features: Located directly behind Premium Flatbed, separated from Economy by a galley; restricted to passengers aged 10 and above; priority disembarkation
- Ideal for: Business travellers and passengers who prefer a quieter cabin environment
Economy Class
- Seats: 365 seats in a standard 3-3-3 configuration
- Seat pitch: Standard Economy spacing with options to select Hot Seats (extra legroom) for an additional fee
- Hot Seats: Located at the front of the Economy cabin and in exit rows, offering additional legroom and Xpress Boarding
In-Flight Meals
Thai AirAsia X serves meals from the Santan in-flight menu, featuring a selection of Asian and international dishes. Popular items include Thai favourites such as pad Thai, basil chicken rice, and roasted chicken with sticky rice. Passengers can pre-book meals through the AirAsia website or app at least 24 hours before departure to enjoy discounted prices and guaranteed availability. Vegetarian and halal-certified options are available. Meals can also be purchased on board, subject to availability.
In-Flight Entertainment
Thai AirAsia X does not offer built-in seatback screens. Instead, passengers can access entertainment via the AirAsia MOVE app, which provides streaming content including movies, TV shows, and music that can be downloaded before the flight. Passengers are encouraged to bring their own devices and headphones for entertainment during the journey.
Passenger Policies and Special Services
Thai AirAsia X provides assistance for passengers with special requirements. Here is a summary of key policies:
Children and Infants
- Infants (under 2 years): Must be seated on an accompanying adult's lap. Only one infant per adult is permitted. Infants do not receive a cabin baggage allowance.
- Children (2–11 years): Must have their own seat and are entitled to the same cabin baggage allowance as adults (7 kg). Children under 12 must be accompanied by a passenger aged 18 or above.
- Young Persons Travelling Alone (12–16 years): Accepted for carriage upon the parent or guardian completing and signing a Release and Indemnity Form. No meet-and-assist service is provided.
- Unaccompanied minors: Thai AirAsia X does not accept unaccompanied minors (children under 12 travelling without an adult).
Pregnant Passengers
- Up to 27 weeks: Permitted to fly; must sign a Limited Liability Statement at check-in. No medical certificate required.
- 28 to 34 weeks: Must present a medical certificate from an approved doctor confirming the number of weeks of pregnancy, dated no more than 30 days before the flight departure date. Must also sign a Limited Liability Statement.
- 35 weeks and above: Not permitted to travel on Thai AirAsia X flights.
Special Assistance
- Wheelchair assistance: Available upon request at least 48 hours before departure. Passengers requiring wheelchair assistance should notify the airline during booking or via the AirAsia Support Centre.
- Medical equipment: Passengers travelling with portable oxygen concentrators or other medical devices should contact AirAsia at least 48 hours in advance for approval.
- Passengers with disabilities: The airline accommodates passengers with mobility, visual, and hearing impairments. Guide dogs are accepted on selected routes subject to quarantine regulations.
Travel Documents
All passengers must carry a valid passport with at least six months' validity from the date of travel. Visas may be required depending on the destination country. It is the passenger's responsibility to ensure all travel documents are in order before departure.
Frequent Flyer Programme
Thai AirAsia X participates in the AirAsia Rewards programme (formerly known as BIG Loyalty). This is the loyalty programme for the entire AirAsia Group, allowing members to earn and redeem points across all AirAsia affiliates.
- Earning points: Members earn AirAsia points on flights, hotel bookings, food delivery, ride-hailing, and purchases through the AirAsia MOVE super app
- Redeeming points: Points can be used to offset flight bookings, seat upgrades, baggage add-ons, and other services within the AirAsia ecosystem
- Freedom Flyer Programme: AirAsia's tier-based programme for frequent travellers, offering benefits such as priority boarding, lounge access, and bonus points based on the number of qualifying flown sectors within a 12-month period
- Membership tiers: Members progress through tiers based on their qualifying flown sectors, with higher tiers unlocking greater benefits
Signing up is free via the AirAsia MOVE app or website. For flights operated by Thai AirAsia X, passengers may earn AirAsia points on flights flown from 1 January 2026 onwards.
Why Book Thai AirAsia X Flights on Traveloka
Traveloka makes it easy to search, compare, and book Thai AirAsia X flights from Malaysia. Here are the key benefits of booking through Traveloka:
- Competitive fares: Traveloka aggregates prices from multiple airlines, helping you find the best Thai AirAsia X deals alongside other carriers
- Flexible payment options: Pay using credit or debit cards, online banking, or Malaysian e-wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay
- Instalment plans: Spread the cost of your flights with Traveloka PayLater or credit card instalment options
- Instant e-tickets: Receive your booking confirmation and e-ticket immediately after payment
- 24/7 customer support: Access Traveloka's customer service team for assistance with bookings, changes, or queries at any time
- Traveloka Rewards: Earn Traveloka Points on every booking, redeemable for discounts on future travel
- Bundle and save: Combine your flights with hotel bookings, airport transfers, or travel insurance for additional savings
Thai AirAsia X Promotions and Deals on Traveloka
Finding affordable Thai AirAsia X flights is easier when you know where to look. Here are practical tips for securing the cheapest fares on Traveloka:
- Book early: Fares are typically lowest when booked well in advance, especially for popular routes to Japan and South Korea
- Fly midweek: Tuesday, Wednesday, and Thursday departures often have lower demand and more competitive pricing
- Use Traveloka Price Alert: Set up fare alerts for your preferred routes and get notified when prices drop
- Travel during off-peak seasons: Avoid school holidays, public holidays, and peak travel periods such as Chinese New Year and year-end for the best deals
- Check the Traveloka Promos page: Regularly browse Traveloka's dedicated promotions page for flash sales, coupon codes, and exclusive AirAsia deals
- Be flexible with dates: Use Traveloka's flexible date search to compare fares across multiple days and find the cheapest options
- Book flights and hotels together: Traveloka often offers bundled discounts when you book flights and accommodation as a package
- Skip checked baggage on short trips: If you are travelling light, booking a base fare without checked baggage keeps costs down
How to Book Thai AirAsia X Tickets on Traveloka
Booking your Thai AirAsia X flight on Traveloka is quick and straightforward. Follow these steps:
- Visit Traveloka: Open the Traveloka app or go to www.traveloka.com and select "Flights" from the main menu.
- Enter your travel details: Input your departure city (e.g., Kuala Lumpur), destination (e.g., Bangkok or Tokyo), travel dates, and number of passengers.
- Search and compare: Browse the search results and use filters to narrow down by airline (Thai AirAsia X), departure time, number of stops, or price.
- Select your flight: Choose the Thai AirAsia X flight that best suits your schedule and budget. Review the fare details, including baggage allowance and any add-ons.
- Fill in passenger details: Enter the required passenger information, including full names as per passport, date of birth, and contact details.
- Add extras (optional): Select add-ons such as checked baggage, seat selection, travel insurance, or meal pre-orders if desired.
- Choose your payment method: Pay securely using your preferred method — credit or debit card, online banking, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or Traveloka PayLater.
- Confirm and receive your e-ticket: Complete the payment and receive your e-ticket and booking confirmation via email and the Traveloka app. You can access your itinerary anytime through My Bookings.
Start searching for Thai AirAsia X flights on Traveloka today and enjoy affordable long-haul travel from Malaysia to destinations across Asia and beyond.