MYR | EN

Support

Log In

Register

Airport Transfer

Attractions & Activities

More

Help Center - General Information

General Information

General Information

General Payment Info

Has my payment been received?

I've only made one booking but I received two e-tickets/vouchers. How can I cancel one of my bookings and get a refund?

I paid the wrong amount

How to Pay for My Booking

Payment Confirmation and Verification

My Payment Proof Is Missing

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

Claiming Reimbursement for My Business Travel

Duplicate Payment for One Purchase

How will I receive the one-time password (OTP) to complete my payment?

Unsuccessful Credit Card Transaction

Promo Info

How to Find the Latest Promos on Traveloka

Inapplicable Promo Code

Traveloka Coupon

How can I obtain a Traveloka coupon?

About Traveloka Coupons

Refund

Paying in MYR

Available Payment

Digital Wallet

Internet Banking

Debit/Credit Card

Convenience Store

Learn About Traveloka

About Traveloka

Can you tell me more about Traveloka?

Traveloka App

Why can’t I download Traveloka App on my device?

Is Traveloka App available for BlackBerry or Windows Phone?

Partner with Traveloka

Payment Partners

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia

Copyright © 2025 Traveloka. All rights reserved