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Help Center - General Information

How to withdraw my Refund Balance

  • First, go to the "Refund Balance & Status" page.
  • On the Refund page there is a "Withdraw Balance" button, then click it.
  • If you already have a "Saved Bank Account", the page will automatically move to the withdraw balance confirmation, then click the "Withdraw Balance" button.
  • If you do not have a "Saved Bank Account", the page will move directly to the bank form page. After the bank is filled in and click "Confirm", the page will immediately move to the "Withdraw Balance" confirmation page.
  • Click "Withdraw Balance", then enter your "Traveloka PIN" to continue withdraw balance.
  • After that, the balance withdrawal will be processed immediately.
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