Hotel Zenit Diplomatic

2 of my towels were stained and 1 was very worn you could almost see through it. I threw the stained ones on the bathroom floor immediately and then upon my return after lunch they had been refolded for use again… yuck! Shower drain was extremely slow and being a ground level shower the water overflowed out on to the tile. They stated they sent maintenance up to fix it while I was away but the same thing happened again. I left a day early and went to another hotel. The location is great, but all else was a turn off.

Rooms clean everyday 👍

It was part of a longer stay as we were traveling through France

My impression is that the hotel had a recent renovation, the condition is excellent. It is a short walk from Andorra la Vella bus station

Very central location, excellent staff, hotel is spotlessly clean, would definitely stay again!

Initial room smelled like smoke..but then they changed our room and was normal

Needed to be a little better cleaned, smell of cigarettes would come in from the AC vents. Door key would stop working at random times.

Almost drove past it. It’s next to McDonald’s. Good location! The parking was tight and steep to get to.

maybe 2-star hotel, VERY tight parking, bulb missing in the room, cannot control room temperature, very hot

Muy buena atención

Overall everything was fine

Overall the hotel is nice, affordable, and a decent breakfast! Definitely would stay here again

Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.

It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.

Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.

There is a expensive charge for parking. But all rest is very good.

Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it

Y

Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.

Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay. The one positive is the location was very good - walking distance to the center and shopping areas.