Samba Hotel

Great staff friendliness.

Hotel lindo e staff perfeito

The hotel offers a transfer from airport to hotel and back that don’t even existe, the room smells horrible. The whole experience has terrível. The hotels structure was great, but not for a four stars hotel.

I simply love the way I was treated.

It was a good room, but the head rest has some moulds, and the breakfast was triable, with only three or two options.

Nothing to report.

Better than expected. The staff and the privacy are my top two reasons for giving 5 stars.

Eugene the resident manager helped us out at every turn. The check-in front staff needed to see my Expedia reservation confirmation. WARNING: None of my USA Visa or MC creditcards worked at the hotel or the airport; there is an ATM on the street in front of the hotel. Eugene had to escort me to go use it to pay for my restaurant bill. But, there were at least 30 locals waiting in line and four armed security guards who let Eugene and me cut in line so that I would not miss my flight; I felt out of place and guilty. The restaurant food was exellent, but overpriced; Eugene offered a 20% discouut for the previous night's dinner. The breakfast was included at the same hotel restaurant and it was very good. If you don't speak Portugese, you will find very few English speakers, but almost everyone we encountered was nice and tried to help.

Os funcionários da recepção eram simpáticos, porém tive muitos problemas nesse hotel. O mais grave foi que quando cheguei em casa, percebi que 100 dólares desapareceram da minha carteira que deixei no cofre do hotel, e este foi o único momento que ela ficou desacompanhada. Não deixem nada no cofre, pois é o local mais óbvio para roubos!!! Além disso, internet não funcionou na maior parte do tempo. Alarme de incêndio tocou 4 da madrugada e tive que ir para recepção pela escada, para descobrir que era fumaça do exaustor da cozinha. Não tinha chaleira no quarto para fazer um chá. Restaurante só oferecia opções de buffet, e nada a la carte, obrigando a consumir o buffet somente. Não tinha transfer para o aeroporto. Enfim, foi terrível. Não recomendo, e não piso lá novamente.

Overall, my stay at Hotel Samba was quite enjoyable, but there is definitely room for improvement. The hotel is very clean and well-maintained, which I appreciated. The location is quite convenient, being close to Luanda Cabo, making it easy to explore the area. The bar service was good, However, the service at the reception desk could be faster, staff seemed overwhelmed at times. Improving staff awareness and responsiveness would greatly enhance the guest experience. The pool area has potential but currently lacks loungers and towels readily available, which would make lounging more comfortable and convenient. Regarding the dining options, I found the buffet style somewhat limited and overpriced. I would prefer an à la carte menu for more variety and better value. Overall, a good stay, but addressing these areas could make it a much more outstanding experience.

Decent hotel. Breakfast a bit limited and a bit too expensive for what you get. But overall good and clean place given the location.

Had a good time the hotel staff was amazing. The food was good and everything was maintained well. The big negative is that it makes no sense for them to provide WiFi because Google is blocked. So visitors can’t search for local activities. Also I speak English and I couldn’t even use Google translate to communicate. My stay was good but this hotel would not be my first choice if return for that particular reason.

The room is big and the amazing thing they have room service 24/7

Super recommend hotel Samba, it has a reasonable price, very clean and organized. Staff is friendly and I did request for breakfast in the room, which I found it amazing.

The Samba Hotel is a really nice hotel in Luanda. There was an incident with the booking where Hotels.com did not specify the room that we booked to the hotel. Therefore our room was not available when we arrived. The hotel accommodated us and the manager was very helpful after everything was understood Hotels.com and Expedia need to do better communicating with the properties so the hotels are not trying to fix a mistake not made by them.

very nice hotel with excellent breakfast and great service. Good wifi and hotel was clean and staff friendly. Great location for airport but lots of traffic to the centre during early morning and late afternoon. Avoid rooms facing the road because of noise.

Good amenities. Weak service. Staff members not in sync with each other.

You have not provided any service to me after collecting my money. The hotel never recieved your confirmation and so charged again for the 4 nights I stayed there. I have sent several messages but you don’t care. It’s just unfortunate I have been dealing with such an insensitive organization that can collect my money and leave me alone in a foreign land. I am very disturbed. John

O pequeno almoço muito saboroso, com bastante variedade de comida

Comida boa